I was Dr. Harris' patient for 7 years. I liked the office, the staff and her friendly attitude. I wasn't always happy with her work during these years, but realized how bad it was only after I moved to California and realized that I lost a tooth because of her. I visited 3 different doctors who were equally terrified with her work.
When I was her patient I had several complains:
1. The filling in the front tooth was poorly made, there was extra filling material left, which made my tooth look thicker. The color of the filling was a little off compared to the color of the tooth. I had to replace this filling three times in 5 years, which felt very weird to me.
2. She had to redo one of my crowns, because it cut my gums too deep and made me feel uncomfortable.
3. Another crown fell off every 3 months. I came to her office at least 4 times to put it back. Last time she worked on this crown it stayed too high, so she removed so much material that she made a hole in the crown. Next time it came off she just let me know that the crown was irreplaceable, since there was a hole in it. I moved out of state very shortly after the visit, and went to another doctor to make a new crown. Wasted $700 on top of other "redo" charges.
4. When I asked her about whitening my teeth, she recommended to place veneers (which means to remove part of a tooth to place artificial cover). It seemed a very radical method to treat healthy teeth of a young person that needed some brightening. Of course the cost of veneers is much higher than the cost of whitening.
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Now. What my new doctors said (the same opinion from 3 unrelated doctors).
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1. The reason my crown kept coming off was because the tooth underneath was poorly shaped (she made it cone, which couldn't hold any crown). She saw this tooth so many times, saw that the crown wasn't holding, and still didn't do anything to fix it, besides gluing it back.
My doctor reshaped the tooth, placed a new crown and it's holding perfectly.
2. She missed a huge cavity in my molar, which destroyed a bone and caused tooth loss. This happened despite the fact that she saw me at least twice a year, had numerous x-rays and heard my complaints on uncomfortable feeling and food getting stuck in that area (it had a root canal, so no pain). Her answer was, 'it's just the way this tooth is shaped'.
Now I need to replace the tooth with an implant. This definitely shouldn't have happened in my relatively young age.
3. All the crowns she made are ill-fit. They are either cut too deep or too wide or don't fit in many different ways. They cause gum disease to my sensitive gums.
The doctors insist that I need to make new ones. Very costly business.
4. The same thing about her fillings. Many of them don't fit. They either irritate the gums or don't seal completely.
I am annoyed with her work so much that I think to sue her.
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