My experience at Smile Dentistry was deeply frustrating, primarily due to bad communication issues and the insistence on doing unnecessary procedures. The dental assistant was impossible to understand--she spoke softly with a heavy accent, and sounded as though she had marbles in her mouth. Even after repeating herself, I couldn't understand most of what she said, including her name. The only things she did say that was clear to understand was that what they wanted to do was part of the procedure, which she stated repeatedly no matter what I said to her. I came in specifically for a partial denture consultation and a quote to fill three cavities. Instead, the assistant insisted on a full work-up, including X-rays and a panoramic scan, despite my insurance not covering another panoramic scan (I've already had two in the past 3 months). She also insisted I see their hygienist to measure gaps between my teeth, even though I already have a hygienist. As I refused to submit to a panoramic scan and an exam by their dental hygienist, she brought in Dr. Guzman. Dr. Guzman demanded a panoramic X-ray, claiming my mouth changes so rapidly that even a scan from 24 hours ago would be "outdated." I disagreed--I'd know if I had a fractured tooth, as that was the original issue in March. He verbally assured me I wouldn't be charged (though nothing was in writing), so I reluctantly agreed. However, even after agreeing to his demands, he was argumentative (insisting that an X-ray 24 hours old was "outdated). His dismissive attitude and insistence on unnecessary procedures made me feel disrespected, as if profit mattered more than patient concerns, speaking to me as if he was speaking to an idiot. Ultimately, I left because I refuse to be treated like cattle and a source of revenue, rather than a person. I cannot recommend Smile Dentistry and caution others about my experience. read more

He was a real dick to me when I only wanted one tooth done instead of what was suggested then come to find out he doesn't even do a root canal if the tooth nevre is exposed which he didn't know but most densit can see by x-ray!!! Beware don't waste your time or money read more

This place will tell you what ever you wanna hear until they have your money and then have no problem being unethical and just garbage humans. If you get a crown here the chances are you'll have it redone in less than six months due to gaps and just quality issues... but done worry you'll still end up paying between 3 to 5k .... read more

Office staff are very nice and personable. Got my problem taken care of quickly and my insurance paid for most of it. Very happy with my experience. read more

Well, I never made it into the dentist chair due to the very rude office staff. I have a discount card which I just added Florida to my plan and a filling that came out. When I got to the office the lady at front desk immediately approached me and said you have no insurance. I said no but I have a discount card but I m waiting for the new one but they told me you can call to confirm. So the woman told me she doesn't have time for that. I was like, ok. I will call for you.... So I did just that. The lady gave the company the email but with short patience to the lady. But bc if miscommunication gave the wrong e mail. After A half hour I go to the front desk and another lady is sitting there. I ask did they get the e mail yet. She says no.. I ask if they called to see if there was a problem. They said no so again I call them back to find out the woman called back asking for the correct e mail, Still not correct. I read it to her off of a form they wanted me to fill out and the e mail finally came thru. I hear the Second Lady speaking badly about me so I got up asked for my paperwork and left. I don't suggest anyone going to this office. All the patience were complaining in there . Very unprofessional. I can't judge how the dentists are due to not getting to see the dentist. read more

Very discourteous Office Manager and incompetent staff. I've been in pain for three months and got a bill for $3K and absolutely nothing to show for it. I'm not smiling! Would not recommend this business AT ALL. read more

Being new to the area, we needed a new dentist to continue our previous dentists work, needed an extraction done and then an implant will need to be done. Never been to a place where you have to pay up front even though you have insurance, yes, had to pay the full bill. When questioned with the receptionist, who was rude and kept trying to overtalk me, she said that's how they do it to make sure they get paid. I get it, but you have a system that says I have coverage and how much it will pay you, then I pay the remainder. I had to go through all this three times and took three months for a refund! Ridiculous! The extraction was painful but I guess necessary and there was a graft placed. Within four day the graft fell out leaving a big hole in the gum line! And of course this is on a Friday, no one answers even though their hours posted said they were there! It wasn't a holiday. Long story short, no replacement graft, just going to let the hole close over and call it a day. Not going back to this dentist. read more

love the staff. the male dentist is lovely. just all round great place to go.