I have been going to the facility for years and would go no where else. I worked as a Director of…read moreNursing and particular about patient care and consideration. If you do not have insurance then they have plans available that bring down the cost. I have to go every 3-4 months for maintenance and the team is always considerate about my care. I have tried other facilities but would not go back. I have a friend who also goes to the Venice facility who had no insurance and they worked with him also.

I went to this office in July 2025 as a new patient. Prior to that, it had been several years since…read moreI had been to the dentist, but I had been paying for dental insurance and decided it was time to finally address my dental work. Scheduling was easy, and when I arrived the environment was welcoming and professional. Everyone was friendly and understanding. However, before any work started, I was told that my insurance "wasn't very good" and would not cover much of the treatment. Since I hadn't dealt with dental insurance in years, I trusted what I was being told. They presented me with paperwork before treatment. At the time, I believed it was a billing statement rather than an estimate. Based on that understanding, I agreed to the recommended work and paid over $750 out of pocket that same day. We also discussed a larger treatment plan moving forward. Because I had not been to a dentist in years, I assumed the costs were normal. Later, after speaking with friends who had similar dental work done for significantly lower copays, I started questioning whether I had paid far more than expected. I still initially gave the office the benefit of the doubt because the staff had been nice and I believed I needed the work anyway. After speaking with other dental offices, I learned that my insurance is actually considered a strong dental plan and that my out-of-pocket costs appeared much higher than what many offices would have charged. At that point, I canceled the extensive treatment plan and decided to seek another provider for major dental work. Fast forward to May 2026: I returned only for a routine cleaning that I knew was 100% covered by my insurance. During that visit, I was informed that I had a credit on my account. This surprised me because nobody had ever contacted me to explain that I had overpaid or that a credit existed. I told the dental assistant that I only wanted services fully covered by my insurance. Instead, I was repeatedly encouraged to continue with additional deep cleaning/root scaling work and "touch-up" work from the previous visit -- despite no hygienist or dentist having examined my mouth yet that day. I again stated that I only wanted what was fully covered and that I wanted my credit refunded. I was then told the refund process could take up to four months, even though the amount was only around $340. During this interaction, I honestly felt confused and pressured. At one point, the dental assistant incorrectly stated that I had only paid around $376 out of pocket during my previous visit. It was only after I pulled up my bank transaction on my phone that a printed receipt was produced confirming I had actually paid over $750. I also felt like it was being implied that other dental offices would not want to treat me because root scaling had already been started. The assistant repeatedly stated that a regular cleaning would "do nothing" and referred to it as "just polishing." I specifically asked for clarification to make sure I was still allowed to see another dentist for a standard cleaning, and eventually she confirmed there was no legal or insurance issue preventing me from doing so. Ultimately, because I declined additional root scaling treatment, they refused to perform any cleaning at all that day, stating they believed a general cleaning would be ineffective. When I questioned why I had apparently overpaid during my original visit, I was told that insurance ended up covering more than expected and that the original paperwork I thought was a bill was actually only an estimate. I requested my refund along with copies of my dental records and treatment plan. Oddly, I could not receive the treatment plan the same day and was told I would need to formally request it with my records. I'm not commenting on the quality of the dental work itself, and I will say the office environment is clean and welcoming. However, based on my experience, I strongly encourage anyone visiting this office to fully understand their dental insurance beforehand and carefully review all paperwork before agreeing to treatment or making payments. Specifically, ask whether the paperwork you are signing is an estimate or a final bill, and ask whether there is any possibility you could later discover you overpaid.

Don't go here! I moved here looking for a good individual dentist but these clinics are only…read more interested in taking your money! I had perfect dental health cleaning every 6 months only! I had one decent cleaning by Dannie! Could never get her again! They kept cancelling my cleanings After I got back from VaCa they told me after waiting 9 months to get a cleaning ( because of their cancellations) I now not only needed a deep cleaning but needed expensive antibiotics put under my gums! $2,200 total or I would lose my teeth! Scare tactics! I diligently searched for another dentist and thank God found Nory dental! They confirmed I needed a deep cleaning but charged me $1200 No antibiotics needed! Dr. Noury is very knowledgeable and caring! Its a practice with only one dentist! I only saw Dr. Fabelo at this location once in 2 years at Complete or AllCare Dental! Nory got me scheduled immediately ! Since using Nory dental My mouth is now healthy and on its way to being normal again ! This Dental 1940 Tamiami office is a scam to rip you off! Don't go here if you care about your mouth! One hygienist here actually caused me severe pain! When I tried to use a different hygienist!

Way over priced dental..they aren't out for the patient they are only out for the money..they had a…read morevery poorly made set of dentures for my husband which didn't fit..they were to big. They tried fixing them twice in office never sent them back to the place that made them..then they broke less than 2 months later and there is no warranty on them..will never go back

Proceed with caution. This office has declined over the years tremendously. From office staff to…read moreover all care. The worst being the due diligence of billing. Upon being told we were in network and having several appointments scheduled and attended we received a bill and told we were in fact not in network and would be sent to collections if not paid. I would never go to a medical office let alone make follow ups if I was told we were out of network. They continued to schedule more appointments and see me as a patient without ever informing that we were out. When I argued this they said it is on us to see if we were in network and that we shouldn't just go by what THE DENTIST OFFICE TELLS YOU. So basically don't trust what they tell you because you may receive a bill two months later.

This is THE best dental office I have ever been to. I am so grateful for Dr. Palmer and Shawntay!!…read moreDr. Palmer did my implant post and I had zero pain. Thank you!!

I have been going here now for more than four years for regular check ups, routine fillings and…read moreonce to reattach an implant that had come off its post. Have been seen by three of the four doctors here and have been equally impressed with their care and comforting ways. Anastasia is the best oral hygienist I've ever experienced.

After bring patients for a year, they sold off part of their practice. They cancelled my…read moreappointment, without explanation, stating I would be contacted to reschedule. Six weeks later I called to let them know that nobody had called and I need so schedule another appointment. It was only then that I learned I was no longer their client, apparently they sold my account with the business. Extremely unprofessional. They told me that if I wanted to make an appointment with North Port Dental, I would be considered a new client. Avoid this unprofessional practice.

You leave there feeling they care about you and try to give you the best care possible without…read moretrying to have unnecessary work done .

Always great care and friendly! My hygienist is amazing. They see the whole family and travel 30…read moremin because they are so good!

I really liked the dental hygienist - Are..she is fabulous and chock full of important information…read moreon the care of my teeth and gums. She's extremely gentle and was so concerned about my well-being during my scaling. She made is less painful than it had to be and I will go to her every time I go back. I met the doctor...he explained the scaling procedure and asked what my concerns were, if any. He listened and gave me suggestions and was also gentle in his explanations. The office is always willing to work with you if you are forthcoming with any concerns or fears you may have. I recommended them to all of my family and now they are going to visit real soon.

they flam flammed me. Receptionist said she would do something, but did not. Then said she can do…read moreit now after some of the work was done. But should have done it immediately to get discount. It does not help to do things after work is done. Do not go there!!! Other people told me not to but I did anyway.

Excellent! Thank you! We had a great experience: great customer service, fast appointment to take…read morecare of of an emergency broken tooth - everything went tremendously, everything was explained to us and we were well taken care of by great staff and Dr. Rosado. They even made accommodation for my wife who is in a power wheelchair. Beautiful clean facility and they met us in the parking lot when we pulled up. First Rate!

Was so impressed by all of Sun Smile...from the initial intake phone call to my first visit there,…read morestaff was so personable and knowledgeable. Dr. Rosado was super thorough. I've found my Florida dentist!

Excellent quality of care. Dr Becker and his staff are exceptional and his hygienist Eunice is…read morewonderful. Would highly recommend Sumter Dental.

According to many of the 1 star reviews, Sumter Dental been been found to bill insurance companies…read moreas well as their clients. In my case, about a year after this sad situation began, I actually received a call from their office that "if I didn't respond the following Friday, I'd lose my appointment." Could they seriously believe I would consider continuing my dental care with Sumter Dental? Even after having been a continuous, loyal client for years since moving to FL. AND, I've paid unquestionably whatever fees they've requested. However, I do have copious records that Sumter Dental and Ameritus Dental Insurance, Lincoln, Nebraska have not paid what is owed to me. Here are the figures: $ 431,61...Paid to me $ 114,00...Paid to me $ 1935.40...NOT paid to me $ 2205.00...NOT paid to me $ 2467.00...NOT paid to me I would like to think Sumter Dental, having read this, would like to clear their record, BUT, whenever I stopped by their office for answers, Dr. Thomas Devlin was not available and I was shown the door. Let this be a valuable message to Sumter Dental clients. I hope this reaches those who realize this is highly, unacceptable business and professional behavior. Kathleen T.