I am very disappointed in this office. First, they want payment upfront but are reluctant to let…read moreyou know when you're due a refund from overpaying vs the insurance company payment. I'm still waiting for my refund since last August! I'm wondering how many patients are unaware of this. Also, they hit a nerve from a Novocain injection where I cannot open my mouth wide anymore. They suggested I see a specialist which I had to pay. I insisted they pay for this expense since they caused my injury and they refused. They are now threatening to send me to collections for this and a for a prior billing which is totally incorrect. Maybe I should send them to collections for not refunding my money from a year ago. I will never step foot in this office again! The Staff is belligerent and uncaring!

I was so anxious before my appointment, but from the moment I walked in, the entire team made me…read morefeel at ease. Arianna was truly made for her job she didn't just treat me as someone with dental problems while doing my x rays, she treated me like a human being. Her kindness left me in tears when I left the office. Dr Hanna, was equally amazing she explained everything with such ease and made me feel truly seen. The front staff were also so kind and welcoming (sorry I didn't get their names!). This was an experience unlike any I've ever had before. Thank you to the entire team!

Top notch dentist with a gentle hygienist. Dr. Miller is attentive, knowledgeable, and caring…read more Happy to recommend Dr. Miller every chance I get!

Dr. John is a great doctor. I haven't been to the dentist in a few years. He listened, did an exam,…read moregave me many options. Was very kind and friendly the entire time. He laid out a plan, worked withy insurance, and did a great job. Took his time to explain and made sure that I was on board for everything that was happening. I had some issues that other dentists would not even deal with, but he handled everything, better than I could have wanted. I would give more than five stars if I could. I highly recommend him.

Re-upping my review of two years ago! The Rochlen team is just great! And they're still not paying…read moreme to say nice things about them! They just make me want to be a better flosser. Deborah Habel 2 years ago How many folks can say they really like their dentist and their practice team? I can! They're just wonderful people. The Rochlen's office is clean and well equipped and *doesn't smell like nitrous oxide.* The staff are all friendly and professional. I see Dr Michelle Rochlen most frequently but her Dad, Dr Gary Rochlen, has also treated me--always without fuss, drama, or pain. When I broke a tooth during an extremely bumpy flight one afternoon, Dr Gary stayed with his assistant and saw me that day even though my arrival time made him late to a holiday dinner with his family. He tried to save what he could, but ultimately had to get that tooth started for a crown that evening. Dr Michelle met me at the gym one Saturday for a quick peek when I thought something terrible had happened. I'll never forget these events and will always be grateful to them. Patients first. At the same time, I've never had the feeling that I was paying for someone's lavish lifestyle at this practice. Work is recommended *when needed,* NOT for an upsell. Every hygienist and assistant I've seen - and I've been coming here for years with my weird teeth - has been gentle and thorough. I always feel a bit guilty eating that first meal after a cleaning and ruining all their work. Front office staff are all fully engaged and prepared to deal with any issue you might bring. Hortensia answers the phone saying, "I can help you." She's not lying. I have NOT been compensated for this review and I am NOT related to anyone working in the practice. This is a legitimate review.

One nightmare after another!Called 7xs to schedule cleanings,, after cleanings told me I wasn't due…read morefor them and wanted to bill us full price!crowns that don't fit.. crowns you don't need.. emergency follow up that never happens.. DONT GO HERE. YIKES!!!!! Run! Find A DENTIST with ethics.

As of this review, this office has a C- rating on the BBB website and…read more2.6/5 stars on Yelp. The reason they have such high ratings is because they ask you three times for a 5-star review before they even diagnose the problem with your teeth. I was asked before I was even seen, during the appointment, and again at the checkout desk. Feeling pressured, I gave them a 5-star rating while standing there. They charge you $195 right off the bat for X-rays and a dental exam before they even see you. The fee is non-negotiable, and they do not accept insurance. They claim they will file insurance claims on your behalf, but they only do so when they want to double-dip. They expect full payment upfront and take advantage of people who have no other options or are in excruciating pain when their regular dentist's office is closed. They are open 7 days a week. I went in for extreme dental pain after a failed root canal. I just wanted the tooth pulled. It was during the weekend, and my regular dentist wasn't open until Monday morning. I tried to make it through, but after a sleepless Saturday night, I went to their location on Sunday morning. They accept walk-ins and send the paperwork to your phone to fill out ahead of time. After paying the $195 fee, you wait to be seen. The exam room I was put in was dirty--the floor was dirty and the chair legs weren't clean. While the dental equipment looked sanitary, it was by far the dirtiest medical office exam room I've ever been in. After the X-ray, I was already being asked for a 5-star review based on the experience so far. I waited, and eventually the dentist came in, performed the oral exam, confirmed the tooth needed to be pulled, and recommended a bone graft due to the severity of the infection. I had expected this, so I agreed. The dentist then stepped out, and the nurse handed me an iPad showing the total cost of the procedure. They made it clear they do not accept insurance. The additional charge was $2,130, and they required full payment upfront. They offer CareCredit (a credit card) or Sunbit (a third-party payment plan that charges 50% interest if you don't pay off the balance within 3 months). I chose Sunbit at 29.99% APR. The total payments, if I went with $87.72 per month, would come to $3,157.69. I was stuck between a rock and a hard place and desperately needed pain relief, so I agreed. After the dental work was finished, I was asked yet again for a 5-star Google review while waiting to go back up front. All the office staff were nice but incredibly pushy about the 5-star review. At checkout, they asked one more time. They have QR codes everywhere--on the walls, stuck to counters--and they ask you multiple times to leave a 5-star review. This is how they maintain so many overwhelmingly positive reviews. I wasn't planning to update my review until I filed a claim with my insurance and discovered they had charged my insurance company directly. I was shocked to learn they billed my insurance $345 for the X-rays and exam that were supposed to be only $195. My insurance then said I owed the practice an additional $27. I contacted my insurance and explained that I had already paid the entire amount out of pocket through Sunbit, so they may have been overpaid. My insurance reached out to the dental office's claims department, and they were told I would be refunded if the charges were incorrect. I doubt that will happen. If you have MetLife, note that this office is out-of-network. I don't know if MetLife will reimburse me for anything I paid. That said, if you have no other option for emergency dental care, this place is a last resort. If you can wait, do so and go to a dentist who will only bill your copay or insurance company.

BEWARE Think twice before coming here. I had to visit this…read moredental office on a Saturday night for an emergency root canal. I was made to pay through CareCredit before services were rendered, which is understandable. Well into the dentist performing the root canal, she stopped and advised me she couldn't finish, that I would have to go to a specialist to have it completed. I was sent on my way. During the night the pain returned because the numbing wore off. I returned Sunday morning. I called the answering service and was advised that I could go right in. Upon the doors opening, three patients were seen before I was. They had appointments, so that was semi-understandable. But, why was I not given an appointment and told to go straight in? When I was finally seen, another dentist extracted the tooth and put a bone graft in place. I had to submit a claim with my dental insurance because Emergency Dental was out of network. I completed the ADA Dental Claim form for reimbursement, as I had paid in full through CareCredit, and brought it to my follow up appointment for a signature acknowledging that. The receptionist refused to sign, stating they do not sign those. Trying three times for a signature, both with the receptionist and the billing department, I reached back out to my insurance. They were flabbergasted that they would not sign, but they absolutely needed a signature stating that services had been rendered and paid for. This dental office collected their way over-priced fees and could care less if I am left high and dry. Emergency Dental of Detroit will be reported to the Better Business Bureau, Michigan State Dental Board and CareCredit for their treatment of me, as a patient.

I love this Dental office and the dentist. The staff is super friendly and the hygienist and their…read moredental team are very comforting and caring. I'm truly grateful that my insurance changed which forced me to find a new dentist. Within just one month, Dr. Kohn at Apple Dental accomplished more for my dental health and smile than my previous dentist did in four years. My oral hygiene, dental health, and confidence are now significantly improved, and I feel fantastic about my smile. All of my family and friends are telling me how great my teeth and smile are and I have highly recommended them to see Dr. Kohn.

Everyone was super nice. they got me an emergency appointment same day with treatment. 10/10 care…read morefrom everyone in the building.

This practice says they are holostic but couldn't answer any questions about non flouride treatmentread more

This is the best office I've ever been to. the whole staff from the front desk to the doctors are…read moreknowledgable and friendly. I would recommend this place to anyone.

Love the whole staff! State of the art EVERYTHING. I love going to the dentist because of them!read more

I'm so excited the 17th of this month I will have my beautiful smile back... I've already seen them…read morecause you have fittings before you can take them home... There so awesome and beautiful and I can't wait to eat foods I haven't eaten in so long... Thanks so much comfort Dental....

I came home for military leave and needed to see an urgent dentist. I Went there on 23 Dec because…read moreI chipped a tooth. Was seen immediately and was told I needed a filling to save my tooth. No numbing was needed and I was In and out within an hour. HOWEVER, that same filling broke and came out a week later after eating a piece of pepperoni and the nerve was exposed this time. Now im stuck paying a 300 dollar bill after having my issued fixed for 1 week. Went back to my military base and my dentist said they didn't file, clean, or treat my exsiting tooth that's why my filling broke off so soon.

Nice staff. Dentist is knowledgeable and honest Take time…read morewith their patients to go over any questions &concerns. Thats why i as a patient continue to go there.

I went there to get my braces done and they did good for a few months and then after I paid the…read morefull payment, they didn't answer the calls and every time I call someone answer and says we close today. Call back tomorrow and I've been trying to get an appointment for the past six months and when I called today to make an appointment, they told me they shut the place down. They're not there no more so they took my money which is $4000 they scammed people

Piss-Poor office! They have the Worst customer service…read moreever. The office hours are listed on the website/door. They however DO NOT honor this. Your appointment will NEVER happen on time and there will be no consequences for them NOT respecting your appointment time. The Ofc Manager Melinda is often too "busy" or unavailable doing personal things and giving her Mother office tours - which in my opinion is Poor hygiene to have someone who is NOT a healthcare professional walking around in the common areas where patients are. Be mindful that your health care is not top priority But rather how much money they can milk your insurance company. I'm searching for a new office - And strongly recommend you do the same.