Nice office and a lot of parking available in the lot. The front staff is nice and always greets me…read morewhen I come in and says bye when I leave. Waiting to get seen doesn't take too long after your scheduled appointment. Dr. Schmitz was gentle, friendly, and efficient. The dental assistants are also wonderful and efficient. I overall had a nice experience at this location.

I am very disappointed in this office. First, they want payment upfront but are reluctant to let…read moreyou know when you're due a refund from overpaying vs the insurance company payment. I'm still waiting for my refund since last August! I'm wondering how many patients are unaware of this. Also, they hit a nerve from a Novocain injection where I cannot open my mouth wide anymore. They suggested I see a specialist which I had to pay. I insisted they pay for this expense since they caused my injury and they refused. They are now threatening to send me to collections for this and a for a prior billing which is totally incorrect. Maybe I should send them to collections for not refunding my money from a year ago. I will never step foot in this office again! The Staff is belligerent and uncaring!

Top notch dentist with a gentle hygienist. Dr. Miller is attentive, knowledgeable, and caring…read more Happy to recommend Dr. Miller every chance I get!

Friendly staff. Amazing Dentist Miller gives excellent care and always explains best options. No…read morepain. Been going to him for 15 years

Re-upping my review of two years ago! The Rochlen team is just great! And they're still not paying…read moreme to say nice things about them! They just make me want to be a better flosser. Deborah Habel 2 years ago How many folks can say they really like their dentist and their practice team? I can! They're just wonderful people. The Rochlen's office is clean and well equipped and *doesn't smell like nitrous oxide.* The staff are all friendly and professional. I see Dr Michelle Rochlen most frequently but her Dad, Dr Gary Rochlen, has also treated me--always without fuss, drama, or pain. When I broke a tooth during an extremely bumpy flight one afternoon, Dr Gary stayed with his assistant and saw me that day even though my arrival time made him late to a holiday dinner with his family. He tried to save what he could, but ultimately had to get that tooth started for a crown that evening. Dr Michelle met me at the gym one Saturday for a quick peek when I thought something terrible had happened. I'll never forget these events and will always be grateful to them. Patients first. At the same time, I've never had the feeling that I was paying for someone's lavish lifestyle at this practice. Work is recommended *when needed,* NOT for an upsell. Every hygienist and assistant I've seen - and I've been coming here for years with my weird teeth - has been gentle and thorough. I always feel a bit guilty eating that first meal after a cleaning and ruining all their work. Front office staff are all fully engaged and prepared to deal with any issue you might bring. Hortensia answers the phone saying, "I can help you." She's not lying. I have NOT been compensated for this review and I am NOT related to anyone working in the practice. This is a legitimate review.

One nightmare after another!Called 7xs to schedule cleanings,, after cleanings told me I wasn't due…read morefor them and wanted to bill us full price!crowns that don't fit.. crowns you don't need.. emergency follow up that never happens.. DONT GO HERE. YIKES!!!!! Run! Find A DENTIST with ethics.

I broke my tooth during a holiday weekend after all the dentists closed for the day. After a bunch…read moreof searching I found this wonderful office! They were able to get me in and take care of my tooth. The staff was warm and caring and I couldn't appreciate the comfort they gave.

As of this review, this office has a C- rating on the BBB website and…read more2.6/5 stars on Yelp. The reason they have such high ratings is because they ask you three times for a 5-star review before they even diagnose the problem with your teeth. I was asked before I was even seen, during the appointment, and again at the checkout desk. Feeling pressured, I gave them a 5-star rating while standing there. They charge you $195 right off the bat for X-rays and a dental exam before they even see you. The fee is non-negotiable, and they do not accept insurance. They claim they will file insurance claims on your behalf, but they only do so when they want to double-dip. They expect full payment upfront and take advantage of people who have no other options or are in excruciating pain when their regular dentist's office is closed. They are open 7 days a week. I went in for extreme dental pain after a failed root canal. I just wanted the tooth pulled. It was during the weekend, and my regular dentist wasn't open until Monday morning. I tried to make it through, but after a sleepless Saturday night, I went to their location on Sunday morning. They accept walk-ins and send the paperwork to your phone to fill out ahead of time. After paying the $195 fee, you wait to be seen. The exam room I was put in was dirty--the floor was dirty and the chair legs weren't clean. While the dental equipment looked sanitary, it was by far the dirtiest medical office exam room I've ever been in. After the X-ray, I was already being asked for a 5-star review based on the experience so far. I waited, and eventually the dentist came in, performed the oral exam, confirmed the tooth needed to be pulled, and recommended a bone graft due to the severity of the infection. I had expected this, so I agreed. The dentist then stepped out, and the nurse handed me an iPad showing the total cost of the procedure. They made it clear they do not accept insurance. The additional charge was $2,130, and they required full payment upfront. They offer CareCredit (a credit card) or Sunbit (a third-party payment plan that charges 50% interest if you don't pay off the balance within 3 months). I chose Sunbit at 29.99% APR. The total payments, if I went with $87.72 per month, would come to $3,157.69. I was stuck between a rock and a hard place and desperately needed pain relief, so I agreed. After the dental work was finished, I was asked yet again for a 5-star Google review while waiting to go back up front. All the office staff were nice but incredibly pushy about the 5-star review. At checkout, they asked one more time. They have QR codes everywhere--on the walls, stuck to counters--and they ask you multiple times to leave a 5-star review. This is how they maintain so many overwhelmingly positive reviews. I wasn't planning to update my review until I filed a claim with my insurance and discovered they had charged my insurance company directly. I was shocked to learn they billed my insurance $345 for the X-rays and exam that were supposed to be only $195. My insurance then said I owed the practice an additional $27. I contacted my insurance and explained that I had already paid the entire amount out of pocket through Sunbit, so they may have been overpaid. My insurance reached out to the dental office's claims department, and they were told I would be refunded if the charges were incorrect. I doubt that will happen. If you have MetLife, note that this office is out-of-network. I don't know if MetLife will reimburse me for anything I paid. That said, if you have no other option for emergency dental care, this place is a last resort. If you can wait, do so and go to a dentist who will only bill your copay or insurance company.

I love this Dental office and the dentist. The staff is super friendly and the hygienist and their…read moredental team are very comforting and caring. I'm truly grateful that my insurance changed which forced me to find a new dentist. Within just one month, Dr. Kohn at Apple Dental accomplished more for my dental health and smile than my previous dentist did in four years. My oral hygiene, dental health, and confidence are now significantly improved, and I feel fantastic about my smile. All of my family and friends are telling me how great my teeth and smile are and I have highly recommended them to see Dr. Kohn.

Everyone was super nice. they got me an emergency appointment same day with treatment. 10/10 care…read morefrom everyone in the building.

Dr Peri was amazing! Went in for a second opinion and it proved to be worth it. Will never go…read moreanywhere else as well as my family. The staff was super friendly. Desk staff was awesome. Dr Peri was up front honest and real I would highly recommend for anyone looking for a dentist in the area we really aren't even that close but it is worth the drive. She is truly an expert in the field!!

This is a long story but important review. My wife and son were patients here and I needed some…read moredental work done so I figured I'd go here as well. I went in and they assessed my situation and told me I needed a root canal which they would do. With my insurance it would be $1600. I went to the appointment to have the root canal and experienced my worst dental related day I've ever had. He attempted to numb the area locally multiple times and when unsuccessful he tried doing a nerve block which he couldn't do successfully and there was still pain when attempting to drill. When I asked him why he couldn't do it he said "you tell me" which wiped away any confidence I had left in his abilities. He suggested me to a gentle dental kind of place and I left. I then got referred by a friend to an endodontist who was able to get me in about 2 days later. He successfully completed the root canal in about 30 minutes with minimal discomfort. It was also half the price at $800. Lesson learned to always see an endodontist for a root canal. The story gets better. After the root canal I went to a new dentist I was referred to so I could get the crown put on and finish this nightmare. The dentist there was very concerned about the tooth and the path I had taken because she assured me and explained to me with visual aid that a successful crown wasn't possible and the tooth wasn't salvageable from the beginning and shouldn't have been saved but been extracted. So now I'm out $800 and a terrible experience because of dr Gary Joh. Beware of this place.

I have been Dr Rick's patient since I was old enough to loose teeth. Some of the dental hygienists…read morehave known me for almost as long. Comfort Family Dental has top of the line dentistry equipment and top of the line staff. They have always treated me well, I've had one cavity my entire life and Dr Rick was the person who filled it. I crashed my bike into a tree and had to have a few teeth capped. I was pretty much terrified about the capping procedure, but my teeth to this day look great and feel like they are my own. Dr Rick was great throughout the experience and all of our follow-ups. The quality of work here is high and the prices are mid-range. For those on a tighter budget, you can apply for Aetna's Dental Discount Program ($99) which offers big discounts on caps, bridges, fillings, etc. The office is clean, theyve got TVs in every room, you get control via remote, but personally I always mute them because interaction with all of the staff is rich... they care about your teeth, they care about you as a person, and it shows.

Love the whole staff! State of the art EVERYTHING. I love going to the dentist because of them!read more

I called for a cavity because I was in pain and they got me in less than 2 hours after I called for…read morex rays. It was confirmed I had a cavity and they fixed it while I was there! The female dentist I saw was very kind and talked me through it all (it was my first cavity, I was terrified). I also don't have dental insurance, and I only had to pay $230 for it all which I was surprised - I thought it would cost more! So far my experience has been great. I scheduled my next appointment for a cleaning and full exam, so I hope to have the same great experience then!

Came in for consultation of implants, after verifying they took my insurance, they bill me over…read more$200. Cant contact them, cant see explanation if bill estatement.

my grandson Noah had his very first dental visit at 6 years old. He loved it even stated that 'he…read morecan not wait for his next visit'. they treated him with such respect and care that we will definitely be coming back for all our family's dental needs. just extremely impressed and satisfied with how gentle, polite, kind, and respectful they were to not only my grandson but to myself as well. thank you guys for the amazing visit. thank you, Tina

I went there to get my braces done and they did good for a few months and then after I paid the…read morefull payment, they didn't answer the calls and every time I call someone answer and says we close today. Call back tomorrow and I've been trying to get an appointment for the past six months and when I called today to make an appointment, they told me they shut the place down. They're not there no more so they took my money which is $4000 they scammed people