I cannot comment on service or ambiance since I door dashed this order. This was the worst black bean burger and fries I have ever had in my life. The patty was straight up eating black bean dip without seasoning. I could have made this so much better! I am not surprised that this place closed down. Although I do hate seeing businesses close but I can totally understand why this one did. read more

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Order taker/Cashier/Drinks maker/Server, RYU, was quiet but nice. All American Burger was salty. Chili cheese loaded side was tasteless. Location is convenient. Clean dining area. read more

Ordered at 7PM, food was FINALLY ready at 7:28PM.... And the fries are nasty cold. I'd have rather have had the fries the employees were eating while handling customer's food. Seriously, this place is a mess. Service is extremely slow, food is mediocre at best and overpriced. This was my first visit and my last to a Smashburger. This place makes Whataburger look good. read more

Food is full of flavor, yummy! JahVena took our order, so sweet she is. She even came to check on us. Burger joint atmosphere, good food good music, pleasant people and happy customers. read more

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Located in the very busy shopping center in Centennial, this location was not at all busy when we arrived, and they have decent parking. The counter girl greeted us immediately, which was nice, however, when we told her we were there for a dine and donate, she asked us if we knew how it worked, then proceeded to tell us we needed to tip on the credit card machine and the tip money would go to the fundraiser. Wait a hot minute - in that case, I told her we would just donate at the school, because the only reason we came in was to support. My husband asked for the manager, because that was some fishy stuff. The manager came out and cleared it up, retraining the employee as to how dine and donate works, but it still left a bad feeling with me, hence the 4 stars. The food was good - fresh and hot, but they don't have sweet potato tots anymore (shows how long since I've visited a Smashburger) and that was always my go-to. We did the bacon burger and fries. Nothing too fancy, but the bacon was crisp, which is my fav. We probably won't return to this location, unless there's another fundraiser for our school, but it wasn't because of the food. The shadiness of stealing tips for "fundraising" is shameful. Who knows how many people that rouse actually worked on for the day. read more

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I ordered to go food and my order was ready on time. The Oreo chocolate shake was absolutely delicious. The smash fries were a bit oily and soggy, I would've liked for it to be more crispy and less oily. Also, the container wasn't full all the way. The scorchin chicken burger was pretty good and not spicy. Very casual spot in the Trader Joe's plaza. Really busy area and great location. Decent seating inside. read more

Haven't been to a smash burger in years . I saw that they were running some specials and wanted to give them another. Try ordered a double smash burger a regular smash burger and Nashville tots the burgers were very good. Tasted very fresh while the Nashville tots were good just very greasy overall good experience would recommend coming back. read more

Located in a strip mall across from Trader Joe's. Plenty of parking and sometimes it can be a challenge to find a spot especially during peak hours and weekends but you'll find one. I usually order through their app to save time. Never fails and my order is always ready ontime. Food tastes great whether it's red meat or poultry. You can use the app to customize your order. Ambiance is great because they don't play loud music and the dining area is clean. I would recommend this location. read more

Food was great, I had a double bacon smash burger. Wife had the smash burger classic. Food was fresh but patties were not smashed as thin as expected. The fries were thin but fresh. Fernando the server and cashier were attentive and friendly. read more

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Burgers were flavorful but very thin, especially for the price. Toppings and bun were fresh though. French fries were good but the smash tots have an odd seasoning. Sweet potato fries were cut too thin and the "large size" ordered was minuscule in size. Shakes, both vanilla and chocolate had an odd flavor, like nutmeg added. Seats are comfy but the tables could be cleaner. The restroom looked like it hadn't been cleaned all week, sink looked like they used it as the janitor sink. Tried it. Won't return. read more

Smashburger - Comfy seats - Burgers Near Me - Las Vegas, Nevada

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I'm not gonna lie. The weight was long but as soon as I ate the burger, it was worth all the weight and may suggest that you try out the smash fries you won't be disappointed. read more

Smashburger - but as soon as I took a bite it was worth the wait so flavorful and delicious i would also suggest you try the smash fries - Burgers Near Me - Las Vegas, Nevada

I recently stopped by Smashburger because they had an deal on their classic Smashburger, $4.99 for a single classic smash. My husband and I ended up picking up a to-go order placed online through their website for lunch on a Wednesday. Ordering online was seamless and we were able to add the coupon code with no issues. We ended up ordering the following Classic Smashburger: [1] Patty with just cheese and pickles Classic Smashburger: [2] Patties with everything on it! (Cheese, Lettuce, Tomatoes, Red Onions, Smash Sauce, Ketchup on a toasted bun!) Smashfries: Crispy french fries tossed in rosemary, garlic, and olive oil Sweet potato fries Once we placed the order online, we left our residence to go pick it up. This location is off of the Ann/95 exit. There is plenty of parking spaces available. The restaurant is next to Yogurtland and Trader Joes. Picking up the order was a breeze. The food travelled well. You could tell that it wasn't sitting out for too long as the meal was still hot when we got back home. The Classic Smashburger was scrumptious. It was perfectly cooked with crispy edges. The burgers are large though! I had it for lunch and was so full that I couldn't eat dinner later! My husband enjoyed his classic smash with 2 patties. It was messy though with all of the toppings. We had left over french fries for the next day. The smashfries were good. It had a lot of rosemary flavoring. The sweet potato fries warmed up well in the air fryer the next day! Since it's been a few years since I ordered Smashburger, the one item that was missing off the menu that I enjoyed getting was the fried pickles! I miss those! Hopefully Smashburger will add those back to the menu. read more

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Got into the restaurant around 1:30 and was helped after a few minutes. The restaurant had maybe 5 other people inside eating. I proceeded to wait 30 minutes for my food. The drink machine had multiple options out of syrup. I ordered a chicken bacon ranch salad and when it finally got to me the employee (to no fault of his own) told me "we don't have any forks, do you want a spoon" (I appreciate an offer of accommodation of the employee) but the restaurant should have told me there was no way of me eating my food when I ordered. Over all I would say this was a terrible experience and I won't be back to this establishment. read more

Went in and stood there to order for 7-10 minutes and no one acknowledged my existence or said they would be with me. They seemed understaffed but I wouldn't waste your time coming here. I left after 10 minutes and decided to find something else. read more

DO NOT EAT HERE! I ate here today and within 40 min I got violently sick! I am also pregnant and this place is a health hazard! Food was absolutely COVERED in pure grease; completely dripping... absolutely awful! The floors are not clean and slippery! Everything in the building is greasy and not clean.This place is not well managed! I question if the staff is properly handling food and practicing proper sanitation. Terrible customer service! Called the health department to report location! read more

The staff was friendly and the food was amazing, however, time management on the service of the food good use some tweaking. My husband got his burger about 10 minutes before I received my 6 chicken wings so he ate by himself and I ate by myself. When he asked them why the wings were taking so long, they said they take longer to cook and he suggested they wait until they're almost done before making a burger that doesn't take as long to cook so that the food can come out closer in time together. Other than that issue, the food was amazingly tasty and the atmosphere was chill. read more

Smashburger - Garlic rosemary chicken wings - Burgers Near Me - Las Vegas, Nevada

Smashburger can thank Ruth for this 5 star review. Ruth was amazing. Her customer service is top tier. I was greeted immediately upon entrance. It was close to 9pm. Ruth was patient with my ordering as I had to contact the family to confirm a menu choice. She never treated me like I was a burden. Upon receiving my food I tasted a few fries (that I didn't order for myself, yes in a French fry bandit). By far the best fries I've had this year. So much so I ordered more to replace the ones I sniped. Four minutes later I'm in the car headed home munching on fries. The fries were super salty (just how I like). Maybe a tad too much for my family (or not because they consumed 95% of them but made it clear they were on the saltier side). I never knew turkey burgers could be so good. I don't eat beef but the turkey burger here is seasoned well and tastes much like a beef burger. I was more than satisfied with my food but exceedingly impressed with Ruth. She should honestly teach a class on taking care of customers. It was late and they already begun cleaning and preparing for closing but I never felt rushed or unwanted. read more

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Very good burgers and sweet potato fries were awesome. Next time we come to Vegas from Hawaii will come and visit smash burgers again.

Food is good, service is good the shakes are really good and the restaurant is nice out in centennial

This franchise ain't as good as others. I got 4 onion rigs for $3.39, that's almost 1 per dollar. And they were over cooked without any finding of onion. Burger buns were stale and lost their softness. Though the ingredients was fresh and tasty. Smash fries didn't have any truffle oil possibility unlike other locations. read more

There was a time, a few years ago, when Smashburger, and this store in particular, was our family's favorite burger joint. The selection was awesome, the food always excellent, and the store was bustline. Sadly, Smashburger has now dropped from our #1 spot to not even in the top ten. They revamped the menu a few years ago, making it much more streamlined, while also lowering the quality of their food. So fewer selections, and quality/size of burgers has dropped significantly. I would say now, Smash has become just another burger joint, not worth the price, as you can get similar quality elsewhere for a much cheaper price. It's not bad, just...not as good as it used to be. Perhaps if they reverted to their old menu, and upgraded the ingredient quality, it would once again take our top spot. For this most recent order. We ordered a couple of different types of burgers (classic smash and Bacon BBQ smash), a couple of orders of smash fries, and a milkshake. They were out of the chocolate milkshakes, which is what we wanted, so we ordered a generic vanilla. Good milkshake, but not what we were craving. The burgers were just okay, a little too salty, and nowhere near as big as they used to be, where the smashed patty would hang out over the edge of the bun. Now, they fit the bun, so again, just similar to other cheaper burger joints in the city. The fries were excellent though, but unfortunately, they don't offer sides of smash sauce online. We would definitely pay extra for those. All in all, it was just...fine. Nothing special, anymore. And that's too bad, they used to be the best. read more

My family and I stopped by the Centennial location today for some juicy burgers and it did not disappoint! Every Wednesday this location offers a free kids meal with a regular meal purchase (burger/chicken strips, fries/tots and a drink). Had a blast with, Tera our cashier. She was so personable and down to earth and very accommodating. Whoever hired her is very lucky to have her as a team member to this location. She is a true asset to Smash Burger. Now, back to the food. The burgers give In N Out a good run for their money they are super juicy and seasoned perfectly, kudos to the chef! The fries and tots are delicious. The drink station has an assortment of sodas and juices. Bathrooms are extremely clean. Great job, really enjoy coming to this location! read more

The server Ryu was very sweet and she provided great service! I had the truffle mushroom burger. So good!

Placed an online order and when I walked in the clerk barely looked up from his phone stating it wasn't ready. No one even seemed to be working in the kitchen or the prep window. I was notified via the app that my order was ready at least 5 minutes before the clerk went over to put it in a bag. Definitely not the expected level of customer service. read more

Gave them another try and got the same thing. Burger cooked to shit!!! So dry and the cheese was so hard and cooked I couldn't eat it. No amount of coupons or free food could make up for substandard food, AGAIN!!!! Please train your staff properly!! Or just close the place down. Good grief it's not rocket science. NEVER AGAIN!!! read more

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First time here and Geah was incredibly nice and patient when I was struggling with the menu. There was a misunderstanding when I ordered and she fixed it for me after my food came out. Great service ! Fries are amazing. read more

Burger and tots were good, place was clean and service was impeccable. Mason was very attentive and nice. read more

Smashburger - TRUFFLE MUSHROOM SWISS BURGER AND TOTS - Burgers Near Me - Las Vegas, Nevada

Greasy! Overall value for the meal was not commiserate with the price. I used to go frequently, but stopped when it seemed to become less customer friendly and the menu started changing. I recently went because I didn't have time to cook dinner, and I quickly remembered why I stopped going. read more

I love their food, but this is now the second time that upon pickup they have forgotten my drinks. The first time I just let it go and figured I'd give them a second chance. The second time, I had two milks for my kids and when we arrived at home they were not in the bag... even after asking! I tried to reach out to the store and even to the customer service link as this was now the second time... no response. Not going to this locations again. read more

bro nah.. I've never written a review before because I am a 17 year old girl who doesn't really feel the need to comment on this kind of stuff but this was the worst dining experience I've ever had. My sister and I came in and ordered 2 cheeseburger kids meal and our server, Mariyah, was extremely rude and inattentive. After we order it took 33 got damn minutes for our food to come out. Finally when it came out it was the wrong order bro I went to go tell the person at the little window that the order was wrong and she literally raised her voice and said that it was our order (it lit wasn't but ok) anyways we did end up getting the right food after another 5 minutes. the patty smelt like straight bounce dat ass and was crusty and dry ASF. finally we walking out and the lady at the lil window talking bout some "I cant be here and satisfy all y'all needs" like girl its getting my order right be fr... not to mention literally every single seating area was uncleaned and has dirty dishes on them. I'm hella disappointed read more

Smashburger - sooo many dirty tables... - Burgers Near Me - Las Vegas, Nevada

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My food (veggie burger, sweet potato fries, and specialty tea) was delicious, but the real bonus for this location is their employees. Franiza smiled contagiously upon our arrival and even recognized my son as a frequent patron. She checked on us at our table numerous times as did Tera, both regularly asking if they could help with anything or clear our dishes. They were so friendly and hospitable! The only reason I give 4 stars instead of 5 is because it's a bit too pricey. read more

I was in the area to go to another restaurant next door, but sadly found that they shut down. To not waste our trip, we chose to try smashburger. I haven't eaten here before and I was hungry. I asked the cashier, Landon, what he recommended and he suggested the jalapeño smashburger and the smash fries. I ordered both and I am so glad I did! Service, quality, and atmosphere will have me coming back. read more

Call me crazy, but sometimes you just want a no-frills burger with some french fries and nothing else, and that's where a place like Smashburger comes in and takes care of you. I visited this located a week back and it did everything I needed it to do. It was a Sunday night and the place wasn't busy so I was able to place my order and get it fairly quickly. My only actual complaint is that for some reason the employee who put the french fries in the bag thought it was a smart idea to put one of them completely upside down.....like, what? Moving on, I got the Double Bacon Smash Burger and although it's not the best burger in the world, it's a solid double with good flavour and good bacon, which is really all I could ask for. I got the basic french fries with my meal and they did just fine, they also have a seasoned version but I wasn't feeling it. Overall, Smashburger does what Smashburger does and that's enough for me. I was in and out pretty quickly, the resteraunt was clean, the food tasted good, and minus one crew member pouring one of my fries upside down (seriously though, what is the thought process behind this?) I enjoyed my burger and that's all I wanted to do. This place isn't the cheapest, but it's certainly worth it in my eyes. read more

Smashburger - Burger time! - Burgers Near Me - Las Vegas, Nevada

Atmosphere: We came around 7:30pm and the restaurant was very dirty. There was trash all over the tables that was not cleaned up and the floor was filthy. There was a bunch of napkins and straw wrappers on the floor. I immediately changed my mind about eating at the restaurant. Service: We were kindly greeted by the only person in front of the store. We were the only ones in line and she asked us to wait while she makes 6 milkshakes. After making the milkshakes she proceeds to help the take out orders. After handling take out orders there was food at the window so she starts bagging a few orders. It's a bit unacceptable to make a customer wait 20 minutes to order at the counter when they are the only ones in line and one of three customers in the store. There needs to be better management of the restaurant with cleanliness and handling customers. read more

Had to drive back because somehow when we ordered a BBQ BACON cheeseburger we got some monstrosity with tomato mayo lettuce and all this other stuff that sadly has to go to waste now. Why does an establishment open for one purpose and then fail to complete that one purpose? What purpose does the building have at this point to remain open to waste my money? read more

There have been changes... Last time we came the service and food were abysmal. I am so pleased to see the major turn-around. Mushroom burger was so tasty! Tots my favorite ever! And the service this time was absolutely amazing. Ruth went above and beyond to explain the menu changes and give suggestions. Food was served hot and fresh. She was amazing. Will be coming back soon!! read more

Had an odd experience yesterday 9/5/24 walked in at 715pm chairs were on tables and looked like they were closing. Immediately the young cashier leaned over and quietly whispered. We are not serving any dining orders take out only that was kind of unexpected considering their hours said they closed at 10 PM. However, the manager came out from back and said we do have a seat and she was kind, good in my book I like a Smashburger. It was my first time at this particular chain for a Smashburger. I may come back. I may not experience was definitely weird least. read more

Ordered all American deluxe combo. Was given number 3. I sat at table waiting for 25 minutes. I get up and asked for my money and said I think yall forgot about me. She says is on a table over there number 16. I said well you gave me number 3 and said to sit at a table. She says that number is for another order. I said well this is the number you gave me. So she then grabs the food from the table and tells the kitchen to make it to go. I said no, please give my money back. Then she gets someone to give me my money back and says it was a kids meal. I said no, it was the all American deluxe. This was just unacceptable. She had an attitude as if I was the one who made the mistake. read more

Love a good smash burger. I have eaten here before and really liked it. Last time, my order was cold. Strange because i was just waiting in the lobby for the order. My guess is they cooked things out of order and let the tater tots and onion rings sit while the burger was cooking. The main complaint was that the food was cold. $27 for cold food. read more

Twenty five minutes to cook a hamburger? And it was so average at best. Stay away like I will