Burgers were burnt, bacon burnt, fries were over cooked and hard, these two cooks need to be retrained, such a shame for the prices

This place is feeling run down. Been here twice in the last couple months and both times the AC is busted and they just has some fans in the 90' dinning room. Condiments not refilled at the tables, no sweetener for the black tea etc. staff isn't rude but clearly just going through the motions and don't really care. Considering how hot it is I'm not sure I can blame them. All this and the prices are like a big bargain or anything either. I can't say it's worth coming back again. There's better places to spend your money. read more

Terrible service. Food looked terrible. Inedible, will not go back. Would not have given it to my pet to eat.

Burger was so gross one and done for me. Very odd sauce on burger, ordered bacon and paid for it but never got i.

The only thing Smashburger had going for them was the crispy onion straws and the actual smashed burgers. The thin crispy onion straws have been replaced by mediocre at best, inedible at worst, thick onion rings. The burger patties seem pre-thin, loosing the smash-like look and appeal. The chicken is also barely edible, incredibly crunchy with stringy meat. This was probably our last visit... looking forward to finding more local places with better "Smash-burgers". read more

Ordered the Double Bacon Smash Burger, Colorado Burger, Chicken fingers. All equally good! If I may add something, I hope they had options for add-ons on burger sauces. As is, the double bacon burger was not salty enough for me, but nothing that can't be fixed with some additional salt. Husband loved his Colorado Burger, our kid loved the chicken fingers. Now, the fries and the haystack onions were amazing! You have to order these. The fries were crisp and perfect. The onions were perfectly seasoned! And that ranch dip? My god! So good. We also ordered the Chocolate milkshake and the Reese's shake. You gotta try them too. So delightful and creamy. Just the right texture. Service was good and friendly. Will we come back? Definitely! read more

See all

Clean and efficient burger shop that is on a par with 5 Guys. The burgers aren't as customizable, but they are tasty and they have guacamole! And who doesn't love some guac on their "smashed" burger? They also have tater tots, which is obviously a major bonus. And killer Haagen-Daaz milkshakes. Kids meals are $6.99 so a bit pricey. But the food is quality and they have organic juices & milk. Personally the only major downside is they offer salads.... but only have one dressing. Ranch. That's it. Very American of them ;) Overall a good spot if you have the disposable cash to burn for what is basically fresh fast food. read more

Food was good. Service as expected. The bathroom was disgusting. The dining room tables needed to be cleaned. It wasn't busy!

The burger I had gave me explosive diarrhea, and mind you, I couldn't make it to the bathroom in time. I ruined my brand new polo Ralph Lauren boxer briefs and my true religion jeans. That foul stench emanating from my soiled pants was only closely matched to that awful burger I ate. The bun was stale, the burger was overcooked and charred, the lettuce was soggy and the bacon was burnt to a crisp. 1/5 would not recommend read more

Our first visit to a Smashburger. Food was decent. Quick service and food came out quickly, though I will note the restaurant was not busy at all. $23 and some change for a single burger, large fries, regular drink, and kids meal. Large fries could feed 2 people if you're both getting sandwiches. Smaller bun or larger burger would be better, but still okay taste and quality. read more

See all

My first time here. Ordered the bacon and cheese smash burger with sweet potatoe fries and a beverage. Really like the flavorful burger and tasty fries. Customer service was on the spot. They were polite and really kept the place clean. Will definitely enjoy another visit. read more

I really wanted to like Smachburger, but it's not much better than the other hamburger fast food chains. This location is clean and the staff is friendly. I ordered the double Smash & some Tots. They used to put the burgers in a plastic container, and now they are just wrapped up in paper. It makes for a very messy, dripping sandwich. Although the website indicates this particular sandwich has higher sodium. (I don't know why) I figured it would be comparable to sandwiches of its kind. I was certainly incorrect because all I could do is taste table salt, and it totally took away from the other condiments, toppings and the meat itself. I chose double meat because I remembered that the patties are usually quite thin. The double meat just couldn't make up for the fact that it's a bit chewy. I didn't detect any gristle but it's just not a gourmet burger any how you smash it! Now the Tots were good, they were hot and crispy. I noticed they have wings that are on the menu perhaps if I decide to go back, I'll try those. I think if you're looking for a fast food burger the chain with the little girl is better. Just sayin'. read more

Honestly upset to even have to say this. I've watched this place go downhill so hard. Me & my family love smash burger, but the people that are running it now just DO NOT CARE. From the truffle burger being dry with no truffle sauce, to the smash tots literally dripping in grease, to the fact that I had to ask for my drink cup 4 times and was given attitude for it. Asked for blue cheese with my wings and didn't get it. I truly hate to see this place fall apart like this but I definitely will not be going back read more

Smashburger - Greasy tots & burger toppings on the outside - Burgers Near Me - Glassboro, New Jersey

See all

Tasty burgers, especially for fast food, but unfortunately on the smaller than expected size. Look the flavor and quality were definitely good, the toppings were nice, I liked the bun, even the salad is large sized. The only problem is - there's just not enough meat! If the burgers were a little larger, I might lean towards 4 stars instead of 3. The restaurant is clean and festive. I thought the service was good. Like many similar places they give you a number to put on your table and deliver your burgers to you when they are freshly cooked. I like that. For some reason they just decided to cut back on the meat itself. I don't know why, I don't know what another ounce or two of meat would really do to the bottom line. It would definitely drive more customers there. But anyway besides that, I found the food to be very satisfying. And the price is reasonable. But I did not get fries. So I can't judge those. I have to admit the salad that was served was definitely on the larger and generous side which was appreciated. This salad came with a hamburger served on top of the bed of greens. But once again the burger was dwarfed by the salad and was too small. Recommended if you were looking for a tasty burger and you aren't starving. read more

See all

Fresh burgers and sides, and friendly knowledgeable service! Sandwich options include beef party, chicken (grilled or fried), turkey, or black bean. They off gluten free products and dairy free cheese. They have shakes made with Hagaan-Daz ice cream, yum! My favorite is peanut butter. Our family is partial to the sides fried pickles and Smash fries that are made with olive oil and rosemary. I like the sweet potato fries! They often add new items to the menu to keep it interesting. read more

Smashburger - Bacon avacado ranch burger - Burgers Near Me - Glassboro, New Jersey

It's a Smashing Love Affair! Let me just say, my boys and I love all things smashed, not to mention the fries, sides and shakes (not smashed of course...lol). Beyond the delicious food, the management and staff are super friendly and one gal in particular has got our orders down pat, so unless we give her that "not so fast" look, she's got us all dialed in...which I gotta say is really nice! Live, Love, Eat and Smash on! read more

See all

When the order is correct, it's delicious. My order is correct maybe 3 out of 10 times. The print out always matches what is ordered, meaning the people preparing the orders don't actually read what they're supposed to be making. I rarely get the extras that I pay for due to lack of comprehension skills. read more

You know, sometimes you need a good, old-fashioned fast food burger. Smashburger takes this taste to an elevated place, a la other burger chains like Five Guys and In-n-Out Burger. The difference is the true variety of flavors and options, vs their more sparsely menu'ed counterparts. We've gotten Smashburger takeout in the past month or two - not once, but three times. They are quick, efficient, and importantly these days - good at keeping social distancing in effect. And boy oh boy, were the burgers good. The shakes too. We've been cooking SO much at home (mostly healthy fare), and this was definitely outside of the realm of things we'd make for ourselves - bacon cheeseburgers and onion straws and creamy Oreo cookie milkshakes. If it comes to satisfying a craving, THIS is the thing. If you're looking for healthy, this might NOT be the place, despite the "lower cal" offerings like grilled chicken or turkey burger. Sodium is high, grease even maybe a bit higher. But in the end, to replicate the comfort food in this particular vein of cuisine - those things often go hand in hand. Keep doing you, Smashburger. We'll be back. read more

Great service, good communication with skills, employees are very friendly and efficient with all hands on deck. Personally if you want a good burger joint experience this is the place for you, your family and friends. (What I ordered is: Double Avocado Club Burger with Large Smashfries) read more

Expensive, but we love to eat their sandwiches. The facility is clean and the staff is friendly. The service is fast.

We haven't been out to eat (inside) since COVID. We had been running around shopping at nurseries in the vicinity and were ready to eat. Checked Smashburger out and could see they were following all COVID-19 protocols, so went in to order. Nick, who took our order, was very positive, upbeat, and professional. We ordered the Classic Smashburger and large fries with drinks. The order arrived quickly and was enjoyed in a safe environment. The only thing I think they could improve upon was the background noise. The highly motivated staff were communicating a little too loud-probably because they had to wear masks. Would recommend eating here for a quick bite to eat. read more

Amazing service. Amazing food. The cashier was very informative and kind when I told him of my allergens.

this place used to be good but today I had a burger that tasted like it was frozen and possibly freezer burned and the bun that it came on was stale. read more

I like burgers. I love good burgers. I adore great burgers. When I heard about SmashBurger, I said to myself, "Self, another foreign burger chain has invaded Jorsey. Maybe it'll be OK, but I don't have high hopes. It's a chain, so it's going to be lame." I was dead wrong. SmashBurger makes an excellent hamburger. It starts with a hand-formed patty (1/2 pound in this case) smashed fairly flat. It's topped with a slice of thickish American cheese, and remarkably fresh veggies -- we're talking truly crisp here. The assembled product is perched atop a fresh Onion bun, and the burger hangs over the bun about 3/4" on all sides. Interestingly enough, this burger doesn't come across at all as an upscale burger. It's more of a traditional, down-home griddled burger, but prepared with remarkable balance and attention to detail. How's it taste? Superb. The beef is griddled expertly, with plenty of ooze left. The cheese/beef combination approaches the Golden Mean; the combined flavor was about as dead-on as could be. The super fresh veggies added their flavors to the mix, but everything stayed distinct. Five Guys, and the rest of the top notch burger joints around the are now have a new, serious competitor. SmashBurger nails the beef/cheese ratio and the combined flavor is really excellent. I think this is the best chain burger in town. Smashburger's consistent approach really is. I'll be naming Smashburger as my favorite. (Update: A friend pointed out that I'd not mentioned the fries, and that is a mistake that should be corrected. The Smashfries are unique and delicious. It's cone of paper (artfully presented in an iron holder) filled with thinish, machine-cut fries, probably thawed and fried. The magic is in the execution: They're fried perfectly; crisp on the outside, soft on the inside, and then seasoned with rosemary, olive oil, and sea salt. Very unique, and a wonderful counterpoint to the great burger.) The biggest fault? The location. They're at Delsea Drive & William Dalton Drive Glassboro N.J.. Although I do see property values rising in that neighborhood now. The biggest problem is parking the lot is very small and right now it's very pack. read more

Smashburger - My Smashburger in Glassboro NJ. Best burger I've had in a while - Burgers Near Me - Glassboro, New Jersey

I love the food here, but the register people are always so rude it's always the same girls. I have also showed up several times at 8pm and they say they're not serving shakes tonight, just because they don't want to have to clean the machine again. Ridiculous. You should hire workers who want to work. read more

Pretty good place here. The lobby is nice and the ordering system with table delivery is convenient. There seemed to be plenty of seats even though the line made it seem it was busy. It was a bit cold in the dining area, though. I had the Liberty burger, it was good, but I wasn't blown away. The fries were good. I didn't have a milkshake but my party mentioned it was excellent. The fires are shoestring (both regular and sweet potato). The cheese sauce is straight up Cheez Whiz (the brand, not some other cheese sauce), so avoid it if you don't like Whiz. If you order something without or with something additional (i.e. 'no tomato') make sure the cashier rings it up while you order, as it won't show on your copy of the receipt. read more

See all

A chicken sandwich (including chicken, cheese, lettuce, and their sauce) with a bottle of water $10! No chips. No fries. And sandwich was on the smaller side and wasn't anything special. You can get a way better and bigger sandwich at BareBurger or Burger Wifi in Philadelphia and would cost just as much. I can't believe they are charging this much in Glassboro. $2.29 for a non-named brand bottle of water read more

Smashburger - Burgers Near Me - Glassboro, New Jersey

See all

I went here the other day with a friend. As usual, the smash fries were absolutely amazing. I ordered a grilled chicken sandwich, which was delicious. However, be sure to ask for your mayo on the side. I forgot to do so on this visit and the sandwich was almost indelible. The same thing happened to my son on a burger he ordered a couple months ago. Smashburger is an awesome place with some delicious food, but order MAYO ON THE SIDE. read more

This Smashburger is the closest one to home on the New Jersey side of the river, so I really want to like it. Unfortunately, they don't seem to want to clean the tables promptly. When I go there, I keep seeing tables that are either stacked with trays and trash from previous customers or tables that are greasy and full of crumbs, and I end up having to wipe a table myself. Ordering was pretty efficient and their employees are nice and helpful. The restaurant is set up in a fast casual style, where you order at the register and take a number to a table. Then they bring the burger out from the kitchen to you once it's ready. You have choices in patty and ingredients (some free and some extra), so you can make a burger any way you want. However, they have a selection of named burgers with pre-constructed lists of ingredients, so you can save time by picking one of those. There is usually one special burger for the region and sometimes a limited-time special burger, although I don't see why you couldn't get both of those any time and anywhere just by specifying the right list of ingredients. IMHO, the key to enjoying Smashburger is the Sin City Burger. I tried all their named burgers and some regional burgers, but none were really that great, except for Sin City from their secret menu. This is supposedly the regional burger for Las Vegas, so it makes me wonder what's on the secret menu over there. Overall, it's an average Smashburger location. I just wish they'd work on cleaning the tables a bit more. read more

See all

This was our first visit. The food was excellent. Honestly, my burger was way better than I even expected. It had really good flavor and was cooked perfectly. My son enjoyed his kids meal burger and fries. My daughter had the kids chicken strips and tots. She liked the tots but was disappointed they don't have honey mustard for the chicken. My husband had the NJ burger and mostly enjoyed it although he said his was a bit overcooked. The service was very friendly. You order at the counter and then they bring the food to your seat. Workers checked on us multiple times and they were all very nice. My only complaint and the reason for 4 stars instead of 5 is that they advertised on the electronic board in their restaurant that kids eat free on Tuesday's with the purchase of an adult meal. We purchased two adult meals and two kids meals and were charged for all of it. When we inquired about the advertised special we were told that the deal had been discontinued and they refused to honor it. It was still right on the digital sign by their menu. It had no expiration date listed. I feel that advertising a special and then refusing to honor it is extremely dishonest and very poor business. Even if they promotion had ended they still should have honored it since they still advertised it. The fact that they were so dishonest would make me think twice about visiting again read more

Smashburger - Burgers Near Me - Glassboro, New Jersey

I was in the mood for a hamburger. I started licking my chops the closer we got to SmashBurger. This place makes a nice first impression when you walk in with its red light fixtures and red seat cushions. This added a nice pop of color. I ordered a New Jersey burger and smash fries (rosemary, olive oil, and garlic). The burgers comes in two sizes: smash and big smash. I decided to go with the big smash. Let me tell you, this is a big burger. It's only one patty, but it is a big, wide, smashed, burger. The New Jersey burger has too many ingredients and the blue cheese had a weird taste. I was kicking myself for not ordering a cheeseburger. Oh well, you live and you learn. My fries tasted great! I scarfed them down. Their milkshakes look scrumptious and they use Haagen-Dazs to boot. The service was excellent for a fast food place. Overall, the burger was not bad. I would not mind coming back to try a different burger. read more

YUM!! Oh my! I have always gotten the Smash Chicken but this time I went for the burger. And boy were my taste buds ever satisfied! We also indulged in Smash Fries. We have been here many times and ordered the fries but this time was THE BEST!! The olive oil quantity was way down! we weren't a greasy mess afterwards. They were more delicious too! Wish there were more of Smash Burgers in the area. read more

The only reason I am giving SB more than the minimum one star is because the chicken on the sandwich I had was fresh and juicy and cooked to perfection and was on a soft and fresh onion bun, which I love. Otherwise, my first and last SB experience was zero stars. I love me some onion straws/rings (called haystack onions at SB). So, I was doubly excited to find that I could order a sandwich (New Jersey Chicken) that had them on it as well as a side order. Can you say SALT?! I mean, I like salt, but hello?! Way too much. I kept digging deeper hoping it was just the top layer, but alas, it was all the way through. Terrible. Ruined the entire meal for me. Back to the New Jersey chicken sandwich-the bacon was a nice touch, hardly any blue cheese. I would have preferred the bun and chicken alone, frankly. I also tried the cheese fries. Neon orange crap cheese in a cup to dip the frozen matchstick fries in. Gross! read more

I have had burgers from Smashburger twice before so I decided to try one of their chicken sandwiches. My family and I placed our order online and were given a pick up time. Everything was ready to go and in individual bags upon picking it up and we figured we were good to go. Once we got home I realized my order was missing fries and my sandwich was missing cheese ( both were listed on my receipt). No one felt like driving back so we let it go and I added cheese from my fridge. My sister in law LOVED her avocado chicken sandwich. Mine was decent although adding my own cold cheese from the fridge interfered a bit. I actually didn't mind not receiving my fries ( wish I hadn't paid for them though) because I'm not a fan of the skinny shoestring style they serve and I totally forgot about that. All in all, Smashburger is good if you don't feel like cooking, but don't want greasy fast food either. read more

been going for so many years. a great fast food takeout option. their fries are so good and what keeps me coming back along with their milkshakes! read more

I ordered two burgers and large fries from this location. The delivery driver only delivered the burgers. I called the location to speak with a manager. I was put on hold twice and the manager never came to the phone. Then I submitted a complaint to the company website, and have never heard from them. I will not be going back to this company. read more

Very good burger nicely seasoned too with lettuce tomato onions smash sauce and pickles on a nice bun. Got a side order of smash fries which are thin crispy and seasoned with rosemary and garlic. Let me say I love thin crispy fries but on this visit I think the Frye's could have used more of that yummy seasoning. We were waited on immediately and food was brought out right away. Our server was very friendly and I signed up for their rewards program. My husband had the crispy chicken sandwich and said it was very good as well. All in all a very tasty burger and a very clean establishment. Will def come again. One last point I don't like the overhead menu when you are ordering they don't show a clear list of all the different burger options. read more

So disappointed. Ordered brussel sprouts and a burger. There were literally like 7 brussel sprouts in the order and the burger was pink in the center. That's a public health risk. I do not recommend anyone ordering from this place. Very disappointed. read more

Smashburger - Brussel sprouts. They didn't give the total amount that was supposed to be in the order. - Burgers Near Me - Glassboro, New Jersey

This has to be The Best burger house I've ever had! No more soggy Five Guy Burgers & Fries for me! The spicy Bun & haystack onions are exceptional!! My only downer is that no ever remembers that bbq sauce or ranch go with bbq bacon burger & haystack fries. Having to repeatedly ask for what is supposed to come with items is a bit annoying. Thank goodness we ate at table instead of getting home & finding missing items not in bag. read more

I will go there again and again because of their beef burger is crazy good !! I can't stop eating until it gone into my mouth!