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    SMARTSTYLE

    3.7 (3 reviews)
    ModerateHair Salons
    Closed 10:00 am - 4:00 pm

    Services - SMARTSTYLE

    Haircut

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    Hair Cuttery - Helen N

    Hair Cuttery

    3.4(33 reviews)
    3.3 mi

    We had to come in for a last minute oopsy from my 4 year old. They had appointments and we were…read moreseen on time. Everyone was so friendly and joking around. The Stylist was new, and I was perfectly fine with that. With that being said, it would be nice if you would tell clients only because sometimes someone new might not be able to fix something. Again, I would've said yes because we've all learnt something new at some point but I can imagine this could cause the new person some preventable angry customers. While there my 6 year old decided she wanted a fringe too, so another stylist took her. They were over the moon because they had their hair washed without water dripping into their eyes. It was very clean and the prices are reasonable for kids cuts. I didn't look or ask about adult cuts. I like that they're open late as well! We will definitely be back the next time they need a trim or any one of them experiment's again.

    If you are wanting to get your hair done in Palm Bay Florida & come across this place, please take…read moreyour business elsewhere. I originally booked my appointment online with Alexis for 9am Monday morning for a balayage. I booked this appointment on Friday. I get a call on Saturday from Alexis stating that their website was wrong about the pricing & how long it was going to take. She then proceeded to tell me if im ever getting color on my hair to always call the place. I just moved here from Arizona & get my hair done in Scottsdale & always booked online with no issues. The site being wrong isn't my fault, but nonetheless I just said no worries and id book over the phone in the future. She then told me she wouldn't be able to do my hair until 1pm that day instead of 9am. No worries, I have a cruise coming up January 2nd and just need my hair done. Fast forward to Sunday night & Monday morning, I am getting text notifications saying my appointment is at 12:10pm (pictured above) and figured it's close enough to 1pm & if the timing is wrong im right down the street & can just come back home if it's not 12:10pm. I show up at 12:10 just for them to tell me the text alerts are wrong & to come back at 1pm. No worries. I grab food really quick and start heading back for my appointment. I am in the parking lot at 1:02pm, walking towards the building when they start calling me (shown in picture above). I decline the call since im walking up & once I get inside Alexis is like "I was just calling to make sure you were coming".....at 1:02pm when my appointment is at 1pm and I was just there at 12:10pm?? Whatever, she then sits me down & asks what I want. I show her pictures of what I want just for her to say it's not a balayage, but a foliage. I've always booked my appointments for balayage & never had anyone tell me the difference, and most times they do put foil in my hair. She explains it's a longer process & more work. I then go on Pinterest to look up balayage hair inspo & the pictures I showed her before pop up. I then show her & explain im confused on why Pinterest would show so many "foliages" under balayage, but proceeded to ask if she can do a foliage then. She said yes but it's "more work and more time". She then brings me two estimates for a partial and a full. I ask her based on the pictures I showed her what would look best like the inspo. She says "im not sure". And we just look at each other for a minute before I say that I don't know either cause I don't do hair. She then asks to see the pictures again and says it'll be a partial. I said perfect and let's do it! super excited to get my hair done since I haven't in awhile & I was tired of the dark brown. She then started playing with my hair and proceeded to tell me in a full salon that my hair is just too damaged. Literally made me feel so insecure about my hair and kept saying really loudly how damaged my hair is and that she couldn't do it because of the damage. She said my hair would fall out and then said "here's what we're gonna do, im gonna cut your hair and then send you off with shampoo and conditioner to help your hair and come back in a couple weeks". Excuse me? I have a cruise on Friday....i tell her that's not what I want to do and if my hair is really too damaged to do anything then im just going to leave. I felt like she didn't want to do her job and was being lazy so i left. This morning I booked an appointment out in Orlando with Libby and she did my hair!! Libby said my hair isn't damaged to where they can't do my hair. Literally told me not to feel insecure about my hair at all because most of her clients have heat damaged hair and some breakage. That it's normal. That when I called yesterday on the phone she expected me to come in with some crazy damaged hair, especially since another hairstylist said so. She said that Alexis was just being lazy and honestly probably didn't know how to do the hair I wanted. Here are the pictures of my hair that Libby did !! Go book with her at Bamboo Salon and make the hour drive. Definitely worth it! Don't waste your time here with unprofessionals who will make you feel insecure about your hair, their website is messed up so the services they offer aren't correct, will almost ruin plans for you to have your hair done for an event, & will switch up the times on you because they're lazy. Do not book with Alexis ESPECIALLY if you have upcoming plans and need your hair done for a special occasion. She will not do it and send you on your way after switching up times on you & waste your time. Anyways here is my too damaged hair to go lighter on

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    SMARTSTYLE - hair - Updated May 2026

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