I scheduled an appointment for my son for11:30 am, when I got there the gate was still locked, saying they don't open until 12:00pm, luckily (not quite so lucky) on the booking site, they had an opening at noon, so I booked it, and waited. At 12:05pm, when they opened the gate, I was told she had someone else scheduled for 12, and wanted us to wait 10 more minutes, and if they didn't show, she would see us. I showed her our reservation confirmations. She said she got double booked. Which i understand happens, but when I have been there waiting for an hour, and the other person that was in the double booking isnt there yet, why would I wait 10 more minutes and possibly not even get the haircut? Get bent... Ill cut it myself, not wasting more of my day. Not very professional, would not recommend, will not go back. read more