New customer, new to the state, just moved and needed a haircut. Hair to my collarbone, one length, needed a bob.
Melissa at Allentown Rd Walmart cut my hair with a four inch difference on one side. When she blew it dry it didn't look bad so no one noticed until the humidity got to it and it started to poof out unevenly. "Correcting it" a few days later at the Harding Hwy Walmart meant my hair was 2-3 inches long with choppy longer bangs in the front. They kept telling me I needed short bangs but I have to be able to keep my hair out of my face (behind my ears) for work because I need to see. It's too much to keep sweeping them out of my eyes every five minutes and growing them back out would be a nightmare. I declined bangs as they would be difficult and make my job hazardous. Job comes first, it pays the bills.
"Stylist" called Essie told me she was cutting my hair and I'd get "side swept bangs" now (the kind that fall in your eyes and need to be constantly swept out of your face if you have straight hair) and to "foam" my hair or sleep in curlers or use a flat iron daily. I kept telling her no bangs. (I have to work effectively, it pays the bills, no hair in eyes, no exceptions.) During our "consultation" she kept trying to cut my hair even shorter, wouldn't listen to what I said, ignored me, yelled (yes yelled), talked over me, refused any and all of my ideas or feedback. I kept telling her to put the scissors down and talk to me FIRST because I wasn't confident in whatever plan she had and didn't want to make this disaster worse.
TIP: When a stylist ignores or dismisses you, the communication's crap, they yell at you, you're being patronized, or someone;s got a bad attitude, it's not smart to let them take shears to your hair, it's that simple. Don't let them cut your hair. Go t a stylist that gives a damn about you, their work and their job instead.
Seems she was scheduled to be off work soon and - surprise - not five minutes after she was due to clock out, she picked a loud, heated argument with me, called me names, told me to "GTFO of her salon" and literally chased me out of the store by getting up in my face and making me back up to avoid her. (She was a large woman and bigger than me.) Clients were looking at her like she was insane and the person with me was like WTF? It's not bad enough they ruined my hair, they're nasty and throw in a heaping dose of humiliation instead of correcting the problems they create.
I was ready to burst into tears at the first hair cut. Their attempts to "fix" it brought tears to my eyes again, but being treated like THIS made me angry. There's no need to be aggressive and shame people because you and your colleagues messed up or you don;t like that someone's understandably upset with you or has limitations due to their job.
I wish I was joking. It'll take nine months to grow enough hair back to do anything with it and this is the haircut that will go on my new driver's license so I never, ever forget it even if I want to.
These people are hateful. Don't ever let them touch a hair on your head. read more
