I've experienced excellent service with Crystal when I rented my first indoor unit about a year…read moreago! She was very friendly & helpful. The Facility is clean and is easy to get around in with a trailer. I would recommend anyone looking to rent a storage unit to check them out. You won't be disappointed. Betty Sampson

From the owner: Welcome to Sentinel Storage - Sherwood Park West, we are conveniently located at 145 Provincial…read moreAvenue. We provide safe and convenient storage solutions in Sherwood Park and across Canada. In addition to moving and packing supplies, we offer safe and secure Sherwood Park heated storage units, drive up storage, and auto storage solutions. At Sentinel Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities. Shop Canadian. Store Canadian.

The original owner Rudy was great, but, he sadly passed away and his ignorant daughter took…read moreover....stay away!!!

I have been using Alpine for years. The people running the place are very kind and personable. You…read morewill also never find a better deal. I have looked.

So this storage unit was rented by my mother. Due to scheduling conflicts between her hip operation…read moreand her move into the city, she designated me as her liaison to empty her unit with Sentinel for immediate transfer into the city. Alas, the new unit came under complications. It's the middle of January, my mother's lease with sentinel is expiring, the lock she had installed was frozen, and I have nowhere to move her stuff into. Enter Martin and Cyril, my literal heroes. The two of them graciously handled the professional removal of the lock my mother installed (not before doing their due diligence and ensuring my mother had properly given me authorization), they allowed me breathing room and time to organize a storage alternative even though it meant a personal loss of business for themselves, and even then allowed me to retain the unit for an unusual amount of extra time at a reasonable rate. Truly I cannot recommend this location of Sentinel Storage enough. The team will make you feel valued, seen, heard, and understood and they will do their damned best to follow through and support you theough the trials and tribulations of this existence. Their reliability, kindness, and professionalism are the backbone of this recommendation. If you can't work with people you can trust and depend on, then where is the joy in work to be found? Thank you once again, Martin and Cyril. You guys made my entire month.

I was using Real Storage for the last 2 months but I will never use them again. I was called to…read moretell me my unit was due so I told them I would be down the next day. When I got there they told me they would have to charge me for another month. I asked them why they didn't tell me on the phone that I was going to have to pay for a full month for a couple days the manager came out of the office screaming at me the rules of the contract. I told her I didn't appreciate her yelling at me and the girl at the front counter was doing a good enough job explaining the rules to me. I paid for another month so I could get my stuff out and left never to return.

A windy lonely storage facility, metal doors howling and rattling - seems like the perfect setting…read morefor a scary movie. Fortunately my experience with Storage Alberta has been anything but horror-show. My buddy who is currently out of province needed help getting his stuff ready for moving. I was very impressed when I opened his storage locker after 3 years and found only a good layer of dust. There wasn't even a spider web! I have experienced several storage facilities and I gotta say this one is very clean and well maintained. One thing to watch for is to not get a locker by a downspout, because ice tends to collect there even with the cambered road, which makes it a pain and a hazard to open the door. The lady running the shop was helpful if not overly friendly, and accommodated my friend no problem when he had to move his clear-out date back a few days. Decent storage facility for a good price, easily accessible off the Sherwood Park freeway.

i would not do business here fair warning the lady that works there lets just call her debbie…read more DISCRIMATES people she charges a deposit to people who appear to her that are going to be a problem. so i guess only certain people dont have to pay deposit it's totally up to debbie. i have my sources. i think that everyone or no one should be charge a deposit. just thought people should know whats going on here behind closed doors.

Since this is the first review for this place, I'll make it a little longer. So I and my family…read morehave been shopping for a great place to park our summer toys, and one name that kept popping up was Jimmy's RV Storage. So fun fact, there is no Jimmy working there, but it's actually a legacy name for the late father who once owned this RV Parking. We had some things that needed to be checked in order to find the right RV storage place. 1. It had to be close to Edmonton - Why drive an hour in the opposite direction from where you are going to go 2. It had to have easy access - Driving back roads in the dark on farmland isn't fun, only to find out the place is closed 3. It has to have solid security - I paid good money for my stuff, and I'd like to keep it in good condition 4. Price has to be reasonable - No point paying big bucks for something you only use for a limited time. 5. Staff on site for help and security. 6. Lots that are actually nice and graded After shopping around, Jimmy's RV was the best choice for us. It's just off of yellow head highway, so when we are coming back to town, it's just one quick turn-off. They have staff during working hours, which monitor security, answer questions, and can provide help and supplies. After hours, there is staff close by and you have Card Access and 2 Gates to pass through. The Security here is over the top, with over a dozen high-resolution cameras covering the storage area. Last time I stopped by it looked like they were putting in high-powered lighting as well, not sure when that will be completed (I don't think any other lot would have this). The lot itself is well managed, and graded, so going in and out no matter the season is great. Part of the reason I'm sharing all of this, is I am constantly blown away by the team that works here. Recently when I went to get my RV out, the engine wouldn't turn, and I had a flat. The team on site helped in every way they could including helping me boost my engine, inflating my tire, and providing help to the closest location to where I can get both checked out. I think this type of kindness and service deserves attention. :)

While there was a short snafu getting the trailer we reserved, the staff, a woman, was able to…read moresolve the issue quickly which saved the day. The drop off deserves a glowing review. Roy was there when we arrived to return the trailer, along with several other customers...with deft prioritization, he helped all very quickly, so none of us waited. it was much appreciated. He was there to assist with all aspects of my drop off, including un-hooking, and adjusting the auto-bill to make is accurate. Very good experience.

Rented a unit with my own lock and key, swept the unit with a shop broom before moving all my stuff…read morein. Everything was previously wiped down and clean for easy storage. Checked up on my unit maybe two or three times within a 10 month timeframe. Came back to empty my unit in July... not only was everything covered in dust, there was rat poison covering the entire unit and mouse droppings everywhere. Never have I ever experienced such crappy service for paying $160 a month just to store my furniture. Never will I return to this location. The workers were rude also and didn't close my account until 4 months later trying to charge me when my unit was emptied before my last month was even up. Pictures for proof.