We had some water damage in our living room and had to move some furniture out so repairs could be…read moremade. I called their competitor and could not get a box delivered for a week and a half. I called Stowbox of Summerdale and they had a box at my house within two days. Their customer service is amazing and their owner could not be friendlier if he tried. I highly recommend them over their competition, hands-down. Also, they were about $100 cheaper than their competition.

Anytime once ever needed help while there they've always been available and happy to help. I have…read morerented 2 separate units at this location. Both were clean when I arrived. You can't beat the value of the units either, not that I've been able to find anyway. The only downside is that it's not a 24 hour access location.

Rented a unit here due to the price, however after 2 months they increased my rate by an additional…read more$30 which ended up being way higher than anything in the area! I called the manager and was told not to worry they would pause the increase for 3 months. Very deceiving that they would tell you a price then turn around and have a plan to increase it in a few months. I do not recommend renting here.

5 stars for the guys who work there but 0 stars for the a**hole who owns Cubesmart. Just know if…read moreyou rent month to month, after about 3 or 4 months they automatically Jack up your rent. I paid annually to prevent that but even then before your year is up the automatic increase is put in the system. Ripoff!

We have rented two units at the Fairhope location. Chris , the manager, explained everything and…read moreeven made sure that our second unit was very close to our initial unit. He answered all of our questions. The storage facility is brand new and you can tell that he takes pride in the facility.

I've been renting a storage unit here since 2018 and haven't had any issues. Well, minus the gate…read morenot working properly at times but they have been really good at fixing the issue right away. I would definitely recommend this storage unit company/business.

These guys were fantastic. Unloaded everything we own in less than two hours which took me and a…read morebuddy like 7. Polite, courteous and all of the above. I'd recommend them to anyone moving, they were awesome.

I hired this company to move items into a storage unit. My…read morefirst issue occurred when one mover was AWOL. I found him on the phone in the back of the truck Then they said l had too much stuff for a 10x10, and advised me to pack less in the truck. After the unloading, I took 3 pickup loads to finish the move. So, not only did I hire movers, I still had to move items. They were not equipped to take credit or debit, so I had to go to the bank...then they didn't have a receipt available. SKIP THIS COMPANY! ABSOLUTELY THE WORST (your results may be better, but why take a chance)

We have had a storage spot for over a year. Storage has always been so clean and temperature…read morecontrolled perfectly. Customer service goes beyond expectations! Wanda is so kind and professional! If you need storage this is where you need to go!!

The staff here is amazing and very accommodating! We needed a place to store our 4x8 enclosed…read moretrailer for the week and this location was able to help us out. Wonderful southern charm!

Used them twice in the last month, once for a local and then a long haul. Every person I ran into…read morefrom the front desk to the guys outside had some of the best customer service in Foley. If you need a U-Haul go see this location where you will be treated right.

I spent several hours on internet and on the phone checking and verifying rates and location (…read morepickup and drop off) around 5:30 to 9:00 am. I made the reservation and showed for pick up. At that time I was informed that the customer service quote for extra days (3) at $21.00 was now $34.00 per day. The internet Safe Tow Ins. was $34.00 plus $5.00 Safe Tow which also changed to $54.00. The quoted rental $128.00 which was then changed to $189.00. This is one hell of a way to do business. With a lot of "sorry's" but it's more due to DROP OFF! Not IAW the internet and Customer service (phone). Totally "bait and switch" resulting in over $70.00 charges plus taxes and other fees. Contract number 20460865, Pensacola, Fla.

I left a glowing review previously somewhere, but don't see it, so I want to make sure others do. I…read morehad an issue upon move in due to U-haul's main site - not this individual location. I reserved a storage unit that wasn't actually available upon my arrival. This was obviously frustrating and stressful after packing/traveling. Christine and Mike could've easily been justified to blame it on the system, but instead they took ownership of the situation that was out of their control, did a little "Kansas City Shuffle," and made magic happen. The units are very nice and clean. They gave detailed instructions about entering and exiting the property to ensure no one could get past the gate, as they take security seriously as well. All this is to say - this is family run and it shows how much they care about the customers and facility.