If you have considered Merida's you may want to consider their horrible business practices before…read morehiring them. They no showed, don't respond to phone messages nor text messages

Extremely disappointing experience. The crew showed up over 3 hours late without notice and…read moreimmediately tried to upsell me. After the job, I pointed out dirty areas, and they claimed they skipped them to avoid stripping paint -- yet paint had already been stripped from every window on my house. One worker even told me I needed to repaint my whole house when I pointed to a dirty spot on the siding. I wiped it clean with a damp paper towel after they left -- it just hadn't been cleaned. They claimed they wouldn't wash if paint was coming off, yet continued anyway, causing damage to my windows, awning, and even roof shingles. When I contacted Merida to resolve things, she was rude, dismissive, and blamed everything on me, despite photo evidence. I had placed a stop payment on my check hoping we could work things out, but Merida cashed it anyway while still refusing responsibility. I ended up spending hundreds to repair the damage. Poor communication, bad workmanship, and zero accountability. I do not recommend this company.

Always arrive on time or earlier! Highly qualified and…read moreprofessional senior discount is appreciated

Two guys showed up in the morning to prep kitchen island lighting. They left after an hour to "get…read moresupplies." They were gone for several hours and I finally called the office to inquire and request to cancel the job since the guys disappeared for the day. I ran out quickly and when I got back my husband told me the guys had come and gone. I called the office and asked and the woman on the phone told me...as though it was perfectly normal...that they had simply gone back to my house to collect their tools. They left tarp out, wires hanging out of the ceiling, my designer lights for install tossed in a pile on a side table. Absolutely awful experience all around. Completely unprofessional.

Dave is absolutely AMAZING! He cares about his clients and his team are skilled professionals. They…read moredid a beautiful job updating our bathroom. Dave is always responsive and timely. I highly recommend.

Dave's team did an amazing job on our recent laundry room floor and exterior door updates. They…read morewere prompt, communicative, and did quality work for a fair price. Our project extended beyond the laundry room based on what we found under the floor and Dave's communication and commitment to completing the expanded job with quality and sticking to a tight timeline was something that you don't often find. I would highly recommend his team for any home project - they can do it all!

Owner,Chris, acted like a complete Jerk to my wife on a phone call. Been doing business with…read moreFairway for 23 years. We were early customers from their start and have spent many thousands over the past. Fairway did not arrive for our scheduled Window wash Appt, and never contacted us to advise. We called to discuss that we did not understand why we were Not called. Instead, owner Chris, very rudely did not want to discuss anything abt their unprofessional non-call and informed us that due to Their mistake that perhaps They could no longer do business with us. Complete surprise to loyal customers. I would never recommend their service to anyone. No excuse ever, for any business to treat a great customer in such a way.

I signed up for "unlimited services" on both my interior and exterior with this company a few…read moremonths ago. I have been extremely pleased with the service. I received a schedule for every visit they will make for the next year (approximately four times per year each for interior and exterior) with the specific services that they would perform each time. So far, they have been very prompt, good at communication, and the services have been absolutely meticulous. Small hiccups were resolved quickly. In addition to the indoor basics (window cleaning, carpet cleaning, wood floor cleaning, granite cleaning, tile and grout cleaning), they do a lot of little things like change lightbulbs and clean lighting fixtures and ceiling fans. Outdoor, they clean gutters, power wash driveway, roof and house, and do windows. They did a fantastic job power washing my decks and screened porches. They were also very tolerant of my animals and never acted annoyed when I had to move them from room to room to allow the team to continue cleaning. I was hesitant to sign up for the service because it is a lot of money. But the high quality and easy scheduling I believe makes it worth the money. You do not have to be on the phone chasing after guys to come over, you do not need to worry about no-shows. And the work has been just fantastic. The carpet guy removed stains that professional carpet cleaners have not been able to get off for years, simply by taking his time and using different products until he got some thing to work. All in all, I would highly recommend this company.

Raleigh Fence Builders recently replaced our fence with a new cap and trim wood fence. It looks…read moreawesome. The level of detail and options presented during the estimation process was better than any other estimates we received. The finished fence exceeds expectations. The 6x6's used with the gates and quality of the gates really made the job shine. They left the yard in better shape than when they started. I would definitely work with them again.

Had my fence installed in 2019. This team provided great customer service. Very good communicators…read moreand prices are fair and reasonable. I highly recommend anyone looking for a fence to give them a call. They even came back and touched up areas that we were concerned about with no questions asked. Again they were awesome and I'd recommend them to anyone.

First I would like to say that overall I am pleased with the new door and window side pieces and…read moreglad that we replaced our old patio door that had water damage. I also feel that the guys who did the install behaved professionally, were friendly, worked hard and deserved the tip that they received. We originally went to Window Works in Cary before the holiday hoping to have our patio door replaced quickly. We met with Jeff and asked him to show us options for Anderson products to replace our patio door and side panels. Since they had a busy schedule we returned at the beginning of January to place our order and pay the 50% deposit. We were told that our order would probably there in about 2 weeks but it would likely be about 6 weeks before the install. When paying and signing the contract I scribbled on a few notes that Jeff reviewed. I discussed with him that (I assume like most people) we had an issue in the past of not having work done professionally or needing to have others clean up afterwards and I wanted to be sure there was a clear agreement between us. The work is completed now and overall we are pleased. However there were some issues that we are not so pleased with about the final results. I will list them and try to post pictures to clarify and let you decide if you would be pleased. 1. Upon final inspection before the installers left, I noticed that the grills don't match the door and side pieces. When I asked them if that was typical they stated they didn't think they had ever seen that before and they were certain it was never an issue with Anderson doors. They let me know the product I have is Therma-Tru.On viewing the contract I noticed that it says Anderson Windows and has that Anderson logo but under details it also mentions Therma-Tru Fiberglass which when ordering I thought was the type of Anderson door since that was the only brand we discussed. My mistake for not having that clarified but there is no way I would have knowingly ordered a "no-name" brand that I never heard of before. 2. So the Therma-Tru door looks nice and is fine but certainly I can't leave it with grills that don't match so that was a big concern for me. Jeff then told us that the door needs to be painted and within a certain time period in order to not void the warranty. Weather strip and hardware removed and all 6 sides painted order to keep the warranty on the door according to the manufacturer!(I had asked Jeff prior to ordering if painting the door was included and he did tell me that it wasn't but he also said the door would be fiberglass so I wouldn't have the same issues I had with our painted wooden door but I could paint it another color if I wanted.) If I had known about this I would have at the very least schedule painters to be there the day after the install. 3.They added quarter-round molding all the way across under the 2 side pieces and the door. I have never seen a piece like that under a door opening and think it looks odd. (This also needs to be painted) 4. Threshold has several pieces in various colors and to me it doesn't look great that way and one part is raw wood and needs to be painted. 5. There are "black" pieces used for threshold and under side pieces. I think it is an odd color to use with such light colors on the home but I think it looks fine for the door threshold but really strange and ugly under side sections. It looks like they are thresholds to walk on up to the windows. (Even worse that pieces shows inside and due to the material will need to be treated differently for painting ) 6. Lots of nail holes showing that will need to be filled 7.The flashing was showing under the door and it looked awful. When I told the installers that I really couldn't accept that they found a nice solution and fixed it. So that part turned out nicely. 8. They didn't clean the door or glass. NOT a huge deal for me in this case but I certainly feel that it should have been cleaned. If you are ordering windows or doors I'd highly suggest that you write CLEAN All on the contract. (BTW, on our first visit we did let Jeff know that one of our next projects was going to be replacing all of the old windows in our home.) 9. We sent Jeff pictures and invited him to stop by which he did. He just kept talking about how great he thought it looked and didn't seem to care about our opinions. 10. Another HUGE issue is that the following day I found out that I can't have any blinds or curtains installed on the door for privacy!!! Um, I sure could have used that info prior to ordering- thanks:( Therma-tru states that can void the warranty and that the solution would be to replace the new glass pieces and purchase new glass with the blinds inside! We would have for sure paid to have blinds inside if we had known of this issue. Even if I wanted to replace the new glass I still wouldn't be able to hang the custom made valances I had made!

Jeff and his team at Window Works were great to work with. We have an old home, built in the 1920's…read moreand Jeff took the time to talk to us about what style of windows would fit the classic look of the house. They turned out great. He walked us through his showroom and we were able to make choices based on our needs. With our old house, fitting on new windows so that they are straight, work with the aesthetic, and are installed PROPERLY is not a task I wanted to leave in the hands of just any old contractor. Window Works did a fantastic job.

Highly recommended roofing company!…read more As a first-time homeowner and after hearing some horror stories from friends and family concerning home improvement contractors, I was a bit apprehensive when going through the estimate process. Some contractors 'yes' you to death, try to upsell and then after the work is done, you'll never see them again. Also, sometimes with estimates you are dealing with a salesman not the folks who are actually doing the work. Not true with ABJ! After getting 3 estimates from different companies, Oscar from ABJ came promptly and on time. He calmly walked me through the process, explained the work they were going to do and presented the estimate. No sell pressure what-so-ever and best of all the estimate was thousands below all the others. After agreeing to the terms and selecting shingle type and color, work began right away. Oscar was on-site the whole time with his crew working quickly and efficiently. Work took less than two days and clean up was spotless. The roof looked great, and they even shingled my well house without me asking. (nice touch!) They gave me the left-over new shingles to keep for warranty purposes and to replace any future damaged shingles. Fast forward to ten months later.. After a very hot summer, one of the shingles appeared to bubble up. I gave Oscar a call to discuss why that might happen and he came the next day with his crew to fix the issue. No haggle, no missed calls, just came and fixed the issue no questions asked. I don't normally write reviews, but I feel good companies should really get recognition when they do it right! ABJ is one of those companies which stand by their work, are easy to work with and go the extra mile. Other companies should take note!

Did a great job! Mauricio is a stand up guy taking care of all our questions and concerns.read more

I am only leaving 2 stars instead of 1 due to the fact that the installers were very nice. i had to…read morego through and add more dirt to certain parts of my fence, but that's doable. but far as communication with the main office goes? forget about it. take your money elsewhere. i was unaware of the fact that I had to be home at time of installation. when installers arrived, I got a phone call from maria at the main office asking where I was. I stated that I was in Greensboro, and was unaware of the fact that I needed to be home when the installers arrived she absolutely flew off the handle and threatened to "charge me" for wasting her installers time. I apologized, and stated that I was more than willing to reschedule if needed, but apparently, " rescheduling, wasn't an option." the installers ended up being able to wait until I was able to arrive back home. Fencing companies are a diamond dozen, take your money to one that actually treats their customers with kindness!

Poor quality, poor craftsmanship, overall sloppy work. DEEPLY regret having our fence installed by…read moreBig Jerry's.