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Services - SmartRide

Auto window repair

Auto window replacement

Auto windshield repair

SmartRide Windshield Installation & Repair Photos

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Safelite AutoGlass

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(4 reviews)

John Young, Horizons West / West Orlando

professional service in record time. estimating staff as well as technicians well trained and…read moreknowledgeable

Their leadership is a joke, they are careless, unprofessional and do not care about Customer…read moreservice. Could not get a local Manager to contact me it was always an excuse once a woman at Daytona accidentally gave the Managers number to me he flipped. Their work was sloppy on my car. Do not think because they are so big they are the only company to install a window. They even installed a generic window not even telling me it will be generic without the ford symbol. some people do not mind paying extra if they are able to match the window they had. This was a long process to get them to have Someone come out to look at my window. When they install your window incorrect and do not seal the bottom of the window they are combative and never accept the blame, moisture was getting inside my vehicle and it was horrible and They came to use my hose when they went to check the window to see if it was sealed properly it's all on my ring camera how combative they continued to be and denying they were at fault all they had to say is we are sorry, we are all Human and we all make mistakes but their unprofessionalism is disgusting. Even corporate just stopped helping to get one of their local managers to call. Corporate Lori said that they did it all wrong they should have taken my car to the shop to professionally use their machinery to check the seals. Then when a Manager finally came by instead of him coming to check the seal that was not sealed or that the tech broke the window that he took out (the one that wasn't sealed) instead of him doing it all professionally he came by 30 minutes after the tech left and was so combative saying it's me and my car. hilarious! Ever since my window was replaced everything is perfect! No moisture and dirt coming through my window. They even deny the chips above my windshield and blame the rocks on the road but could not send me a non blurry picture of the car they kept saying the chips were there. If there were chips that close to my windshield my window would have had chips. There are other professional places to take your windshield to get repaired. This Manager promised me a Full detail of my car and 11 days went by and I had to call corporate again to ask them to have the Manager find out about my detail that was suppose to happen in a couple days, he had excuse after excuse and asked me "no one called you?"blaming it on others and saying all their managers were in Miami. excuse after excuse combative and because they are so big they need retraining they are milking their money for their title. Been in Customer service for a long time, they need to understand someone else deserves their position and if they keep it up, one smart manager will grasp onto the disgust of their unprofessionalism

SmartRide - windshieldinstallrepair - Updated May 2026

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