I have always purchased reliable phone protective cases because I know I often fumble my phone and watch it fly through the air in slow motion before it lands on the sidewalk. My wife prefers a cute cover that doesn't really protect. She recently dropped her iPhone on the patio and cracked the glass into a wonderful mosaic pattern. This repair shop was nearby so we gave it a try. We called and were told we could come by during certain hours to drop the phone off at their office. The repair guy was friendly and let us know this would be a cash transaction (the price was quite reasonable). While dropping the phone off he told us to come back in two hours. We did and it was fixed. Good as new! Yay! read more

I had a front and back glass on my iPhone that needed to be replaced. I took it to Smartphone repair and Shervin was able to repair my phone pretty quickly. Because the back glass of the phone was also cracked, it took an extra day for the part to come in. The phone works great and will definitely go back for other repairs if needed. Thanks for providing great service. read more

Shervin was great. My son's phone was not working and we had stopped at a few repair shops but no one could fix it. He was professional and caring. I'll definitely go back. read more

Great service! My son needed a phone screen repair for his new Samsung Galaxy. Called Smartphone Repair and was able to get it done same day when other repair places didn't even have the parts. Very happy to support local businesses in Lake Forest. Bring your broken phone here before calling the other guys, you will be glad you did! read more

UPDATE: yupp, it's confirmed. he broke my USB charging port. I just fixed the issue myself. it was fun opening up my phone and seeing a random black part just fall out of my phone. A+ fixing. I'm just gonna summarize my mediocre (turned frustrating) experience Samsung S4: broken LCD, glass, and digitizer - 200 for an replacement from Samsung +1 year warranty. - picked the phone up - noticed apps are missing... okay? that's... odd. - went to school, glued myself to my computer to write a thesis due in two days. (seriously speaking, my phone has spent more time in my bed than i have this week.) - phone runs out of battery, plugged it in - ERROR MESSAGE: "charging paused. battery temperature too low" - my phone thinks it's -25 degrees Celsius. (that's -13 degrees Fahrenheit and impossible in OC.) - replaced the battery, used different chargers, turned it off and on again, etc. nothing works. what the hell happened to my phone over there? - asked the previous owner if she had any temperature issues, she says no. - i also have not had any temperature issues (because if i did i would've gotten it fixed prior to this review, obviously) - i call and this guy is seriously interrupting me while i'm trying to clearly explain my situation - he's basically blaming it on me and implying that i MUST have done something. No. - i have had the phone for 12 hours - this literally happened at two in the morning today. - I even turned it in to this store at 90% battery earlier this week. Overall, could have bought another S4 with the money I paid for my LCD, only to get ADDITIONAL issues that I'll have to pay for in the future too?! Thanks Smartphone Repair! Now I have to constantly keep my phone connected to power, hooray for headaches! read more

Smartphone Repair - I opened my S4's midframe to replace the USB charging port he broke and this mystery part fell out of my phone. Nice. - Mobile Phone Repair Near Me - Lake Forest, California

Originally, I took my shattered screen in for repair, and Shervin (owner) promised me he could fix it by the end of the day for $70. However, I didn't get my phone until 4 days later... All the while, he kept telling me "it's almost ready, you can pick it up really soon!" Every time I checked in or drove there, it would be "just about ready" but then turn out not to be. When I finally did get my phone back, I waited two hours in his shop as he "put the finishing touches on it". THEN, a week later, my phone screen cracked again. I thought it was kinda suspicious. I hadn't done anything to it. I decided to let it go and went back to Shervin again since the price was so good. He said he'd fix it for me in a day, but by this time I knew it would be much longer. A few days later, he called to say that my phone had cracked again when he put in the new screen. There was a problem with the frame that had been causing the screen to crack. I knew it! He tried to get me to pay more money for the repair, but after I argued with him (that it was his fault for not repairing it properly the first time), he agreed to give me the second fix for free. After pressuring Shervin a lot (because I had a big trip coming up), I got my phone a week later. Just one day after getting my phone back, I noticed these sort of ripples appearing in my screen. At this point they've spread all around the frame of my screen (see picture). Additionally, my phone cracked AGAIN in the same place it did before. I've called, emailed, and texted Shervin trying to ask him about this repair, but he won't respond to me. All along he had been pressuring me to leave a 5 star review here, but I thought I should wait to see how things went, and now that I'm $70 in with my phone in an even worse state than I started with, my only consolation is to leave this review here so that you won't get suckered in by this sleazy guy. read more

Smartphone Repair - "Repaired" phone - Mobile Phone Repair Near Me - Lake Forest, California

Excellent service with a friendly attitude! Very quick and easy. Ample parking. I highly recommend! He is very informative I highly would recommend him to anyone read more

Whatever you do, AVOID this place! Incompetent, incompetent, incompetent. So I was having issues with my Galaxy S7's battery not lasting as long as it should have. Since I want to keep this phone for at least another year, I figured I would just get it replaced. I saw this place on Yelp and even though it had a couple one star reviews, overall it has high reviews and it was super close to work, so no problem! I should have listened to the one star reviews! First off, let me just say, I give him a call and scheduled a time to come in, and BOTH times, he wasn't there and I had to leave. This is WITH an appointment. First time, okay maybe he just forgot. But the second time I made an appointment to go in, I explicitly said, "Hey, I missed you last time, can we make sure that you're going to be there at this EXACT time", and guess what? He wasn't there when I got there. I was a little early, so I gave him a call and he said that he was not there and wouldn't be there for another hour... Okay, so if you're able to even get a hold of this guy, when you walk into his shop, be prepared for the dog piss smell! Seriously, it's heavy in the air. Trust me, I have a dog, I know what dogs smell like, but there's no reason your shop should smell like straight up piss. Learn to mop your floors! Sure, fine. From one dog owner to another, I understand. Man's best friend. But on top of this, the man is kinda creepy. I am a guy so when I read the other reviews about that, I thought I would be spared, but during my exchanges with him, I couldn't shake the creepy air. He made some weird comments about how I was really mature for my age? What the hell does that matter? I'm here to do a business transaction, stop wasting my time. I visited him during work hours too because I missed him during my lunch hour, when he promised he'd be there. At this point, I'm just hoping that the repair would work and I'd be out of that shop and never return. Guess what? This incompetent man assured me that his shop uses genuine OEM parts, but my battery was at a 75% capacity when he put it in. It was around 2200 mAh with no cycles put on the battery yet. This is not the 3000 mAh genuine Samsung battery. On top of that, he didn't put the back glass back on correctly. He gave me an excuse about how it was impossible to remove the glue from the back panel and if I wanted a completely flush back panel, I would have to pay another $50! I even tried to contact him again, to see if we could do something about this low capacity battery. I made the second appointment, came to his shop, and he stood me up again. I tried to call him but it went nowhere. He called me back while I was driving back to work, so I couldn't pick up, but I called him again as soon as I got to work, but no answer. So I'm fed up at this point, and I decided to do the repair myself. I didn't want to keep wasting my time with this shop. I bought all the parts necessary, and borrowed my friend's heat gun. Guess what? It's totally possible to install the back panel so that it's flush. And now I have a battery that is properly 3000 mAh (almost). Incompetent, incompetent, incompetent. Save your money and your time. Go somewhere else. read more

Ok. So this guy destroyed my phone right before my business trip and apologized many times and promised me for a new phone. I visited about 6 times to see him but he was never on time and I had to explain every time I visit because he doesn't remember where my phone was. Everything he said was bullshits. Now about one year passed. I never got my phone back I never got my money back and most importantly, he no longer answers my call. This guy is a drug addict and WILL ACT LIKE STRANGER if there are mistakes. I am filling a law suit against his business. read more

WOW where to even begin. 1) I have messages where they quoted me $60. And Screenshots where they knew I was coming in at a certain time. I work HARD for my money and sacrificed my lunch break and gas to drive over there. 2) The guy photographed in the Yelp page told me his name was "Tom" (bleach blonde hair; long nails; drives a white chevy) and that I spoke with Sherwin who didn't let him know that I was coming in at 12pm. How Strange because when I called the same number I texted that I was coming in at 12pm - It was "Tom" who answered. 3) He tells me it's going to be $85 because he most likely will break the LCD. Why break my LCD when I brought it to you not broken? Only my glass was broken. 4) On top of that he told me it was going to take 1hr - 1.5 hrs to fix my phone for it to run thru a machine. I've never had to have my phone replaced with a machine?? It's a couple of screws...I may be a girl and young - but I'm not stupid?! 5) Here's where I was stupid. He tells me he doesn't have the parts and that I can go down the street (he points I'm thinking its walking distance...HE TELLS ME ITS WALKABLE) to grab the parts. He already unscrewed my phone. I'm thinking what the hey I'll go. He started heading to his car.... WHY did I get in the car. And drives for 20-25 minutes. MY GOD. We get to the warehouse and he tells me he'll drop the price from $85 to $80. "You have cash right?" No. He never once told me they were cash only. You wasted my hour already you can't accept Square, or Venmo? "No we don't have that accounts." then he tells me " You're Asian. You don't have cash for when you buy donuts in Garden Grove?" How unbelievably racist, rude ESPECIALLY after wasting my time. I'd rather pay more elsewhere and I will. read more

Shervin is a hacker! I went in for an iPad screen repair. Left with a non-functioning Home Button (which worked perfectly, when I left) and he convinced me to enter my password, while he watched me. Got home and my iPad is completely hacked into. When using, it appears someone is hitting keys and controlling it, remotely. His office looks like he's living out of it. That should have been my first clue, but I was in a hurry. Thought it was weird that he asked for my home address to deliver the iPad to, when finished. Now, I have filed a police report. read more

I'm done dealing with this store 1. This place is 100% scam, I asked him if use original part to fix my broken screen, he said YES and will done in 30MINS. Cash only , $110 for iPhone 7 Plus. He get it done more than 2 hrs, and my phone's SPEAKERS starts to NOT working. then I went back again, he fixed it by using other broken iPhone's part...( I watched him do it, he said it's his friend's phone). And now, my home bottom not working. He WASTED my time!! 2. And fix a broken screen in apple store only coast $145. I hope everyone just go to Apple store fix your phone no matter what kind of problem. 3. To the owner: You are a fkin loser! Playing all the games with me, promised me all the stuff, I really don't give a shit anymore, I don't want to deal with you , you just keep living your low life and hide yourself in that office shit hoe. read more

This place is amazing and the owner Mr Shervin is very knowledgeable and passionate about his work, My iPhone 4 was not charging so he helped fixing it with very reasonable pricing I highly recommend him and on top of a good work he does, you get welcome by his baby Leo the beautiful big black German shepherd which is the sweetest dog ever . You should come check it out read more

Smartphone Repair - So amazing - Mobile Phone Repair Near Me - Lake Forest, California

Update: I still have not received my invoice. For all reading this review, I need an invoice to submit my warranty claim for repair. Notes: 1. Shervin will rush you off the phone consistently if he does not want to communicate with you - Very Unprofessional. 2. I do not need to come to the business to get an invoice, it can be emailed to me. I was appalled that he asked me to remove my review without fixing the situation. Solution: 1. Return my money as you have not provided an invoice for service. 2. Provide an official invoice. (An official invoice contains: Invoice number, business address, business number, sales tax, total cost, warranty, etc..) I have to attempted to look up this business and cannot find it registered. Please be careful about using this place. read more

Shervin is the best. Always goes above and beyond to do the best work possible. Apple told me "Good News / Bad News... Bad news we won't fix your phone... Good news we'll sell you a used one for $550".. terrible. Shervin said, "Bring that thing here, i'll fix it and show Apple who's boss"... And his dog is amazing... Shervin's genius bar be like, "Dogs Allowed. Masks not allowed".. thx Shervin read more

I broke my screen on my iPhone 11 promax while at a concert. Initially, I was going to go through ubreakifix to repair the screen but I felt like it was somewhat pricey so I did some more digging. So glad I did! I saved over 100 dollars and my phone was fixed in less than an hour. Would highly highly recommend. Owner was extremely friendly and helpful. Great guy! All around 5 star experience! read more

I work near by and I promised my daughter that I would fix her phone! Well my time came up and a promise is a promise so I needed to get her phone fixed PRONTO! So I yelped what IPhone repair was near by and I found this place! I'm so happy I did the owner Shervin is super nice and very helpful even willing to drop it off at my work how accommodating! Wow! Leo his assistant ;) the cutest black German Shepard probably EVER read more

My two year old cracked her iPad's screen, I called Shervin and he told me to bring it by. I brought over the iPad to his shop along with a screen protector. He was very pleasant, professional and seemed to be very knowledgeable as well. He told me that he can have it done within an hour and he was nice enough to drop it off at my work. You cannot ask for best service. He dropped off the iPad and the work was done very well. I would highly recommend this business to all my friends in the future. THANK YOU SHERVIN for your great work and professionalism. read more

Shervin fixed my iPhone 8+ and works like new with the most reasonable price I have seen. I went down the street before coming here and paid twice as much. Really glad I decided to give Smartphone Repair a shot. Very happy with his service and highly recommend. read more

The guy was kindly at the beginning but when I asked more questions he loss his patient and almost yelling at me and handed up the phone! WTF? Soooo rude! read more

Pretty sure he's high on weed the 2 times I have seen him at his shop, but that doesn't bother me since I smoke as well. What bothered me was that the screen protector that he claims to be "the best" was not even close to being good. So here's the story: I went in for a glass screen protector for my iPhone and he pulls out this "best $50 glass protector" that he will sell me for $20 because they have a special going on. When he put it on, it looked fine, but after a day there was a giant bubble on the side near my frame, and we figured out that it was due to a bent frame. So this incident was not his fault. The 2nd visit was after I had gotten a new phone from the Apple store because of the bent frame. He sold me the 2nd screen protector for $15 because I guess he felt bad or something, but I did not have exact change for him (I had two $10 bills), so he just accepted $10 as payment, which is really nice of him, but the next day I noticed the screen was coming off again, so I thought to myself "could it really be another bent frame?! I just got it swapped out at the Apple store a day ago!" At this time I was already in a rush because I was heading out of the country a couple days later so I did not have time to go back in. As it turns out, I was informed from 3 different screen protector shops in Taiwan that the glass protector he used is nowhere near great quality and that it's most likely from China. My frame this time was not bent. It was the screen protector's glue that was coming off, that's why the protector looked like it had air bubbles. Needless to say, I had that one removed at a shop in Taiwan and got an actual great quality protector from the shop in Taiwan. I just don't like being lied to about the products that I am coming to purchase from you. The 2 times I was in the shop, he had to ask another customer to make change for me because he didn't have change for my $100 and didn't have change when i had two $10 bills. He seems like he's not very prepared to own a business. 2 Star rating because he seemed nice, but at the end of the day, it's still about the product. read more

Super nice and knowledgeable guy that fixed my phone really quick. Had a great conversation with him and definitely going back if I have any other phone issues.Recommending him to my family and friends. read more

Despite the 4 stars for this business, I was a little hesitant from the other 1 star reviews. I should've trusted my instincts and stayed away. You can find out for your self. read more

My boyfriend and I went to the Apple store to get the lint cleaned out of his aux cable port, but after we got it back from Apple it still didn't work. We brought it to Smartphone Repair and Shervin had it clean and working in less than 5 min! His dog Leo kept us company while we waited read more

My fairly new SmartPhone operation went ballistic. Verizon Store could not fix it. I called a search for Smart Phone Repair, firts listing was only two blocks from me. Rode my bike to see it before the net day after work, and I could not find a sign for it on the windows. SO, I looked up at work the next day and noticed that it was miles from me but on the way home, so take Android phone to him today. Hard to find his address but eventually found it. Walked through a wood/glass door which has a digital keypad lock on it, but it was open. Walked past a shop with people in it and asked if he could repair a smart phone. He asked me what is wrong and I explained I was the guy who talked to you about my phone twice. He gave me a piece of paper to explain, but he didn't grasp the damage. He was a mechancial repair lens, or hinge repair, no phone operation or software repairs. So I left and called a repair guy who called me at work and for $185.00 he repiared my phone, in my home. He spent time asking why I rate his company so low which was three stars, and I told him it is how I feel about this repair ritual. He was upset about it because it leaves a bad mark on his business, and now I feel it should. The star is for having a name which can be related to smart Phone repair. Did it help me, NO! read more

When my daughter dropped my iPad on the concrete and cracked the screen I thought I was destined to have to buy a new iPad. I love my Apple products, but when you crack a screen they want an arm and a leg to fix it! I was so happy to find Smartphone repair!! Fast, professional, and totally reasonably priced. I hope we can keep our screens "crack-free" but if we ever crack another one, I will use Smartphone Repair! read more

I came in to replace my charging port. Shervin is an absolute pleasure to do business with. He is extremely accommodating and personable. He fixed my phone (and others) in between going into the hospital and emergency room for a broken foot! When the phone was fixed, he noticed that it wasn't charging as well as it could be. So he did the whole procedure over again and gave me Another new part. He'll make sure that your phone is working the way it's supposed to be. He also has a GIANT dog named Leo that looks like a direwolf. Leo is a gorgeous giant lab and extremely friendly. On top of all that, he also gave me a free lifetime warranty. He da man. read more

This place has amazing quality of work and incredible customer service. Right from the start when I called to inquire, the owner was so friendly and helpful. Best part was the quick turn around and how my phone looks even better than before-and for an amazing price! (Fixing my iPhone at the mall would've cost maybe twice as much) HIGHLY recommend! read more

I've had a Yelp account for nearly four years and I've never felt the need to write a review until now. In mid-July, I dropped my black iPhone 4S on my friend's driveway. I picked it up to make sure the screen wasn't damaged. To my relief, it was fine because I had a screen protector on it. What I didn't notice until a few minutes later was that the back was cracked. My friend recommended Shervin at Smartphone Repair in Irvine and gave me his business card. She told me his prices were super low and his customer service was top-notch. Although I was initially tempted to go see him, I was determined to solve the problem on my own. After spending nearly a month trying to fix my phone, however, I finally relented and gave him a call Friday of last week. I told him what I needed and he assured me he would have it when I came in the following day. To make a long story short, I paid him a visit last Saturday. When I walked into his shop, I encountered a black German Shepherd lounging on the couch with a tennis ball in his mouth. Shervin greeted me from behind the counter with a warm welcome. Without missing a beat, he promptly went to work on my phone. He took out the cracked back panel, added it to his infamous Wall of Shame and replaced it with a new one. The whole process took abut 10 minutes to complete. In the time it takes you to read this review, he will make your phone look new again. If you need to fix your iPhone -- or any mobile device -- Shervin is your man. My only regret is that I didn't call him sooner. Lesson learned. read more

My Note3 was knocked out of my hand and the screen cracked! I checked all over to get it replaced at a reasonable price . After calling numerous places I found smartphone repair and couldn't be happier!! Shervin is not only honest, reliable and extremely reasonable but fast! Thank you so much Shervin I have given all your business cards out... I don't usually write reviews but I had to write this one... in the world of rip-offs we all need to share a good business ... so here you go people! I wouldn't use anyone else..... Thanks again Denise Laguna Niguel,CA read more

Easily one of the quickest repairs I had to go through. I had a cracked camera lense and a missing cover for the charging port of my Galaxy S5, and he had all of the spare parts in stock! (He explains that he is always up to date with the current hardware.) When inquiring for a fix always be knowledgeable of what you want, but this guy has his stuff down, so I can be assured I'm covered. The office is all the way in the back of the plaza, so try not to get lost. Lol Definitely coming back for anymore phone needs. read more

I've never wrote a review before but after coming here I feel like Shervin earns one. He defly makes you like your phone is in safe hands& fast as well. Cheapest price you can find for repairing cracked screens. Life time warranty provided and discount too! Highly recommended. read more

Timely, friendly and best of all great prices!! Will recommend to others!!! Shervin knows what he's doing. Absolutely Excellent service and affordable pricing . Took my both IPhones to have the glass repaired and it took less than hour to be repaired. I'm very happy with the service! read more

This is my first yelp review. I brought my iphone 5s in after I cracked the screen. I also brought my laptop in which had a missing screw. Shervin fixed my laptop up in a matter of seconds. He is a down to earth guy with a easy going personality. I would definitely recommend. read more

This guy knows what he's doing. My phone was literally shattered and Shervin (aka Phone Ninja) had me up and running, looking brand new in 12 minutes; I timed him! If you need you phone repaired quickly, affordably and professionally, this is your Dojo. read more

Love this place. Legit Shervin is the friendliest guy, He's super nice and fixed my iPhone 6s for me. And plus he has the most awesome dog. People with bad reviews are people are who are impatient and don't understand that fixing a electronic device is a lot more than a screwdriver and part. Shervin knows what he's doing and as an expanding business people should recognize one person can only do so much in a day. I think this place is awesome, he has great prices and it's near to me as well; which was coincidental. Super cool to find a repair shop where they actually care, ya know. read more

Shervin and Andre took amazing care of me! They fixed the screens on two of my iPhones (#butterfingers #needtoworkonmyphoneholdingskills #shatteredscreensshatteredheart). They were able to handle my needs the very same day, in under an hour!! Very professional, fun crew, great conversation and super attentive to my needs.....made me feel welcome and at home while I waited. Highly recommend Smartphone Repair to anyone in the area... Super nice, Great hours, amazing workmanship, incredibly priced, and very respectful of your time. Why go anywhere else? Done and done : ) read more

Shervin was great! Best service around to repair IPhone, fast and best deal. He even stayed late to help us. A+ customer service!

I've been here about three times because the iPad screen ALWAYS breaks with a baby around the house. I've got to say, it's always so great! The service gets done pretty quickly in about 1 to 1 1/2 hours for our iPad and the price is good! I'll definitely be back again if (and I'm pretty sure it WILL happen with my sister) the iPad screen breaks :) read more

Cool dude to chat with as he was repairing my IPhone 7, which had a terrible cracked screen. Fast repair, with outstanding customer service! read more