My recent experience at Smartlock Self Storage in Joplin was surprisingly pleasant. From the moment I arrived, the staff greeted me warmly and efficiently handled all the paperwork, making the rental process a breeze. The facility itself was clean and well-maintained, giving me confidence that my belongings would be safe and secure. What stood out to me the most was the ease of access - their smart lock system made it incredibly convenient to enter and exit the premises without any hassle. Overall, I left feeling reassured that I had made the right choice in storing my belongings at Smartlock Self Storage. As I settled into using my storage unit at Smartlock Self Storage in Joplin, I found their customer service to be consistently top-notch. Any questions or concerns I had were promptly addressed by the friendly and knowledgeable staff, who were always eager to assist me. Moreover, the convenience of their online account management system made it simple to keep track of my payments and access any necessary documents. read more

my experience with smartlock joplin moving out was positive. the staff were efficient and helpful, guiding me through the process smoothly. the facility itself was clean and well-maintained, providing a sense of security for my belongings. the rental process was straightforward, with clear instructions and pricing. i appreciated the convenience of their online platform, which made managing my account and payments hassle-free. the location was convenient, with easy access and ample parking space. overall, smartlock joplin moving out provided a decent experience, and i would recommend it to anyone in need of storage, read more

as a new tenant at smartlock joplin, i recently had to transfer to a different unit within the complex. i was pleasantly surprised by how easy the process was. a quick call to the office and i was guided through everything i needed to do. the staff member i spoke with was not only helpful but also very friendly. within minutes, everything was sorted out, and i had all the details for my new unit. what could have been a stressful experience turned out to be smooth sailing, thanks to the efficiency of the smartlock team. their professionalism and willingness to assist made me feel valued as a tenant. read more

Excellent I will rate it a top 5 every time I need help my problem is solved each person I have talked to was friendly and too great care of me the assistance was greatly appreciated the security of my belongings are perfect I love everything about it I definitely will recommend anyone to use this company read more

Customer service was very helpful with any questions I had, even during the evening. The A/C was broken at one point, but after reaching out, they gave me a discount. The facility is well-lit, which makes my wife feel very safe and comfortable when she goes. read more

These sweet people at Smartlock - let me tell you! This experience is next level. Never seen anything like this for storage. Very easy and I called today and they answered. See a few reviews that say otherwise but they were good for me! read more

Love the process and customer service here. I was able to rent a unit and move my stuff in immediately at a time when all the others places were closed. Plus I was able to open my unit with a button on my phone. It was so cool. read more

Had to get some memorabilia out of the house per the wife's request. Found Smartlock and got a great price on a unit. I had to call customer service at first because of access issues, but it got fixed in a timely manner. read more

They have been great to work with and the one time I had a prob with access to my unit, it was fixed fast! I looked at other places before I decided on this unit and glad I chose this one read more

The 24/7 access is a game changer. Use Smartlock for your storage needs! The customer service was very attentive and answered the call immediately! read more

Overall great, simple and easy to use, I enjoyed have 24/7 access compared to whenever the office is open at Public or somewhere else

good facility - called this weekend to rent a 5x5 and was directed to website/app - worked out fine will update if there are issues

Easy to sign up for a unit and the building is pretty secure. It's very convenient to sign up and get a unit at any point.

24/7 access and the lights are always on, feels very safe! The customer service team was very helpful when we needed help.

Loved the experience. Worked with Rhys on the phone to get setup in a unit. Very nice young man. Thanks Smartlock!

Smartlock is a lifesaver. their friendly staff and hassle-free storage made my move a breeze. Will be using again

Amazing service at Smartlock Joplin! They went above and beyond to make storing my items stress-free.

Pretty good facility and service - called and they got me access and helped with phone issues

Clean and convenient. You're key is in an app and I rented a unit in minutes. Good place