I was moving from Joplin to NW Arkansas and needed items moved to a Joplin storage facility and my…read morenew place in NW AR. 5 Star Moving did great with the local move to the storage facility. 5 stars. The problems began with the move to AR. Four men showed up to pack up my stuff in Joplin. They underestimated the amount so had to wait for an additional trailer to pack most of the rest, this caused their truck to have issues climbing hills so it was over 2.5 hours to drive the 1.5 hour trip (I took a load in my truck too). For some reason, they decided to only send three men to unload! So after 12 hours they finally "finished" unloading. 5 Star did cap my rate at the maximum they estimated, but it could have been much less, I believe. The reason for the one star is that because of the delays and length of time for the three men unloading, they weren't able to reassembly the beds and furniture as they included in the estimate, and 50+% of my items are scratched, dented, missing parts, or broken! I would only use this company for local moves...nothing outside of the Joplin metro. Todd J

5 Start Moving lived up to their name. They made a move for us from Harrisonville, MO to Joplin,…read moreMO. They arrived in Harrisonville at the beginning of a half-hour window we'd been given. Derek and Tyler, the two movers, were very pleasant and got the one bedroom apartment loaded in about an hour and it all arrived in Joplin with no breakage or other damage. It was one of the easier moves I've been through.

I own an antique piano which needed what I thought was a small repair. I also recently moved, and…read moreit needed tuning. I'm so glad I found Sam Hull! He's definitely the best piano tuner I've ever had. But that probably is because his father was a piano tuner. And Sam doesn't teach piano, or perform on the piano. He plays, but his job is tuning. So he's by far the most experienced person to work on my piano. He probably has tuned more pianos than anyone I know of. He spent quite awhile on the repair--turns out there was more than one. He also took the time to show me exactly what he was doing. He then spent at least an hour just on the tuning. So he was working on my piano for at least an hour and a half. He is very polite and professional. A very likable person who is very busy, but gave the impression he was in no hurry as he worked on my piano. I will not use anyone else now.

Sam Hull has been tuning our piano for a few years now, and we are very pleased with his work. He…read moreis extremely knowledgeable and helpful, and it's always a pleasure to have him over. We used to have a rather pushy gentleman as our tuner, and I am so relieved to have found someone kind and friendly, and NOT pushy to care for our piano. :)

Do not use this guy. He told us our piano was worth $33,000 if we got it refinished. We were…read morecautiously optimistic until we checked with someone, who informed us that this is Bill Miller's scam. He tells people their piano is worth a lot of money and then offers to refurbish it for them.

FINAL UPDATE - After much wailing and gnashing of teeth, Bill Miller Piano Warehouse, LLC sent the…read moreBBB an email stating that they were withdrawing their offer to come out and "address" the issues we stated the Wurlitzer piano had, and were submitting an alternate offer: They would (1) Refund us the $1500.00 we paid them to make the piano; (2) Pay us the $650.00 we paid the original seller for it; (3) They would come and take possession of the Wurlitzer; all on the proviso that I came back to Angie's List and any other place and stated that the situation had been resolved to my satisfaction. Their offer was accepted, we have our money, he has the Wurlitzer, and we are done. Am I satisfied? Not with Bill Miller, I assure you! BUT I AM WITH THE BBB! They did an OUTSTANDING job of helping us and preventing him from ripping us off and making him make this distasteful situation "RIGHT!" Final note: ALWAYS-ALWAYS-ALWAYS do what I did NOT do: CHECK the references of a professional in ANY field, AND ASK OTHERS IN THAT SAME FIELD WHAT THEY THINK OF THAT PERSON/COMPANY YOU'RE CONSIDERING! If I had done so, none of this would have happened.

Jim Hearn helped us find and purchase the perfect piano for our son. We are so happy with our…read morenew-to-us baby grand and highly recommend Piano Craft.

Excellent and knowledgeable staff- very friendly and comfortable environment. So pleased with our…read morepurchase.

I love the atmosphere there and the people working are very helpful and nice - not overly…read moredetermined to sell you something. Got my guitar restrung and cleaned super nicely in less than an hour even though they were super busy with customers. I always feel like its a treat to go there and play some of their instruments.

Highly recommend Ernie Williamson Music generally and Caleb Bankhead, specifically. I bought a Sire…read moreguitar a few months ago and just received a second Sire, a 5-string bass, today. Wonderful experiences. Prices were very competitive, both instruments shipped the same day I purchased them, and arrived quickly in great condition. Everyone I have dealt with at this company has been friendly and incredibly responsive. Calls, texts, and emails are all returned super fast. This is a great company! They will continue to get my business.