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    Smart Space Self Storage

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    7 months ago

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    Crossroads Storage

    Crossroads Storage

    (5 reviews)

    nice people, brand new clean RV storage. They are just going through their initial opening steps…read more so they have lots of open spots. well designed

    Crossroads is an incredible brand new storage location accommodating motor-homes, boats, vehicles…read moreand many other storage needs. We visited the facility last week and were truly blown away by all the features and the exceptional customer service. They have lots of enclosed units in a variety of sizes, with the largest big enough to store our 45-foot motor-home. The enclosed units have temperature control and their own electrical panels along with coded access. There are also canopy options, which have electrical hook-ups AND fire suppression systems. And the entire facility is surrounded by a high wall, security cameras and storm drainage. In fact, we learned the entire facility has been built to withstand severe weather. Lastly, the owners are wonderful (which was mirrored by the other customers we met last week) - this is a family owned business and you can tell their genuine customer service and communications come from the heart AND the sincere desire to be successful by way of providing a great storage option with excellent service. Pricing options give real value for money and with no flexing. And we were told we can use the wash bay for free. We researched lots of places in the surrounding area and we would absolutely state this is the best option by far. In fact, we've not seen anything like it anywhere. 10/10. Thank you, Dana and Don for the tour! We will be back.

    Metro Self Storage - Fort Myers

    Metro Self Storage - Fort Myers

    (6 reviews)

    Were with Metro for 10 years. Ian hits. They supposedly sent us a email letting us know that we…read morehad one month to get our contents out or it would be thrown in the trash. Funny we got all emails promptly that wanted their monthly fee but by the time we requested the email ,that was not received, we had like 20 days. In that 20 days we went to the unit several times to take carloads of stuff and each time we received a email that our account was closed and they would be clearing our unit. We finally got this removed so we could get our stuff out the last day. ALSO DON'T BUY THEIR INSURANCE. GET FROM SOMEONE ELSE!

    I have called Metro Self Storage on Summerlin Road in Fort Myers multiple times trying to pay my…read morestorage fee, but they refuse to take payments or update credit card information via the phone. The website they tell me I must use to pay and update my payment information has been down and will not allow me to update my credit card. When I call the corporate office, they acknowledged that the website is not working properly and that many customers are having trouble paying their fees. Their only option is to come in or I will be assessed late fees. They acknowledged the fact that I work out of the area but refuse to understand why I am unable to come in and pay in person. I have now made seven phone calls, sent emails and tried countless times to pay them via multiple methods but they refuse to take my payment. To threaten a customer with fees and tell them you are denying them access to their belongings because you refuse to accept their payments over the phone and your website is down is ridiculous. Judging by the fact that previous reviewers have been having the same issues for the past year, it sounds like management is more interested in scamming customers into late fees than actually taking payments. If you're looking for storage, stay away from Metro Self Storage on Summerlin.

    Zippy Shell - Everything had just been tossed in a heap

    Zippy Shell

    (5 reviews)

    TLDR: Paid $4,000 to have my things destroyed. Complete nightmare…read more Details: I hesitated to trust my only possessions to an unknown moving company, but Zippy Shell representative Gregory Forrester assured me that they would carefully wrap and cushion my items for a cross-country move. He insisted they were professionals that Zippy Shell had worked with before, and that they regularly packed for overseas moves. The movers used zero common sense. A few items were partially wrapped loosely with paper, no bubble wrap or plastic or moving blankets, and nothing was cushioned at all. Completely ineffective. Even worse, everything had been tossed carelessly into the pod as if it were a dumpster headed for the landfill. My things arrived scratched, scuffed, beat up, filthy and, in some cases, completely destroyed. They broke a large cabinet because they tried to load it while still full. They didn't wrap any of its contents, so when it collapsed during the journey, the contents were scattered on the filthy floor, including a printer with a tray ripped off and my stereo which had fallen from an upper shelf. What kind of mover doesn't wrap electronics for a cross-country move?? Two expensive round nesting tables had been loosely wrapped in paper (not even a layer between them) - they had been rolling around on the ground and were scuffed and scratched everywhere. A decorative wall hanging had been squished under a load of heavy wooden slats and pieces of bedframe - none of which had been wrapped. A decorative wicker storage cube with boxes inside clearly labeled "Treasures" and "Fragile" had been tossed carelessly onto the pile, arriving scuffed and dirty and with an inexplicable smear of something like cement or dog poo that won't come off. The pod sat in my area for five days because the Zippy Shell customer service line wasn't answering or returning calls around the holiday. Now everything reeks of dank, musty basement, despite that they claim their storage is climate-controlled. It's possible the smell came from the pod itself, which was filthy, but that would've been mitigated had my things been properly packed. Everything had been in like-new condition at the start of the move, neatly organized in a very clean, climate-controlled storage unit. This was everything I'd intentionally saved from my house and life in Oregon. If these were things I didn't care about, I wouldn't have paid Zippy Shell $4,000 to have them shipped, after paying to store them for five years. I'm devastated to have lost these things, some of which had great sentimental value to me. If I'd known the condition they'd arrive in, I would have flown out to drive them across the country myself. To add insult to injury, I spent 45 minutes on the phone with Zippy Shell's customer service on moving day to request a claim form, which never showed up. I've since contacted customer service six times over the past two weeks to try to get the form. Use Zippy Shell only if you're shipping something absolutely indestructible, or if you genuinely don't care what condition it arrives in.

    Buyer Beware!!! False advertising. First thing you should know is that they are not a pod system…read more They have a metal crate which will ruin you belongings, unless properly wrapped. They use a 3rd party to deliver you items so if you have questions on site they can not assist. The 3rd party company will charge you another 1k if you need wrapping for furniture. I was told by the rep that I was receiving 2 movers as part of the price. She was not clear that I did not have to get that service and it would make the price cheaper. Once the crate arrived at the location there was no way that all my belongs would fit in the mesh metal crate. I was very specific that I was moving 3 rooms. Impossible that it would ever work without it ruining my furniture. It was so disappointing as I flew from NJ to FL to pack up, When I called them to inform them that the gentlemen from the 3rd party company said my items would not fit they said ok we will cancel but still charge $640. This was outrageous. I write this review so others will be careful. It is heartbreaking that they are not the type of company that care for their costumers. A great lack of truthfulness and costumer service. I asked many questions and received false answers. I am waiting for them to review the recording to see that I was lied to and should get my money back. Anything to close the deal and then they keep you money.

    Smart Space Self Storage - selfstorage - Updated May 2026

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