My coworkers and I took the CPR and AED class instructed by Heather Smart. Heather is very knowledgeable. She prefers to do hands on instruction verses reading booklets and watching videos. The hands on approach is more realistic and gives a better idea of what may happen when CPR and AED skills are needed in an emergency situation. Heather is very passionate about her class and training. After the verbal lesson, we were put into groups of 4 with a dummy to have the hands on experience. The "smart" dummies are equipped with lights to let you know if the compression strength you are using is strong enough. A green light indicates you are doing it correctly. A red or yellow light means you need to use more force. We also used an infant dummy to see the difference between adults and children as the compression strength needed is a lot less and with fingers instead of 2 full hands. It was a little embarrassing to act out a real life situation at first. Not everyone is comfortable acting out a scenario in front of others. As a good instructor should do, Heather was addiment we would not be given a passing grade until she saw each of us perform the series of steps necessary to complete CPA and AED properly. We each took turns and she watched to make sure we did it correctly. After one round, the embarrassment went away and we all started getting into it. I appreciate Heather's approach and dedication to the class. She even got on the floor (see picture) with us to demonstrate the steps herself before turning it over to us. At the end of our 3 hour class, we were given a survey. I gave Heather a 10 (extremely satisfied) on all questions asked. We all left feeling confident and well educated. Hopefully our assistance won't be needed, but should and emergency arise in the future, I am happy we have our certification to help save lives. Our group plans to have Heather back in a few months to take a first aid course. read more

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I wish I can rate this company with a zero star. The lady canceled my course at the last minute because I was the only student enrolled that day. When I said " I cannot wait because my BLS card is expired" . She said that the "system doesn't work, I will let you know if I can fix it" which was her excuse for being UNPROFESSIONAL . Of course, I immediately looked for another option since I didn't have another day to wait to have this done. I found a really great company around the kingwood-humble area. I requested my money back from Heather and she totally refused to do so. So I ended up paying double for my BLS course. The other company I found was a professional company and I actually enjoyed the training. In fact, I was the only student and they didn't mind teaching me. After taking the BLS course with another company I realized that Smart Safe Development Solutions are no good for learning. btw the place where they hold the training is awful and uncomfortable. ( this was the only place I knew) but in fact there are great places out there for the same money! Look for other options! read more

Heather really worked with me and my university to be sure I completed the correct certification and at the best price I could find. She went though the information well and in a timely manner. read more

We spoke to Heather Smart the owner who was just pure kindness. She is so amazing!! I feel so blessed to even speak to her over the phone. I'm so happy I found this BLS class for my daughter who is on her journey to becoming a Nurse. Heather was so kind , professional and helpful. She answered any and all questions we could think of . It's great to know that not only amazing people like this still exist but AMAZING business owners like this still exist. I was an owner for almost 14 years and Heather gives me hope in people especially in this generation. Amazing, exceptional customer service!! She touches lives just by talking to them over the phone so to teach someone how to save a life would be easy for her to do. Thank you Heather for simply being you we call that where I'm from an Angel read more

Heather and Matt are the sweetest people you could possibly meet. I took the CPR and first aid class and learned so much for an amazing price. I would definitely recommend Smart Safety and will be taking their classes again! read more