1. Smart Ford

0

South Boston, VA

Cancel

Open app

Search

Smart Ford

1.4 (8 reviews)
Closed • 8:30 am - 6:00 pm

Services - Smart Ford

Routine automotive maintenance

Smart Ford Photos

Recommended Reviews - Smart Ford

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Inconsiderate and unprofessional service. Overcharges for parts and labor. Very uncaring staff.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ren F.
36
286
24

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

Ask the Community - Smart Ford

Verify this business for free

People searched for Auto Repair 122 times last month within 15 miles of this business.

Verify this business

Crossroads Ford of South Boston

Crossroads Ford of South Boston

(6 reviews)

This was my first time visiting this business to get maintenance done on my vehicle. This is a…read morebrand new facility sits right on 58. Very convenient, ideal location, very nice inside & out, workers in the service shop keep you vehicle clean once they get it in the back, customer service is very friendly and goes beyond to help you. Prices for maintenance are the usual at a dealership. I glanced at the inventory on the lot, they had a good selection of new and used vehicles. Highly recommend this place to anyone. Super friendly service!!

I have taken my Explorer there two times now for service. Both times something has gone wrong. Both…read moretimes were for a simple oil change and rotation. The 1st time I took it in, they told me it would only take about 30 mins. I was in the waiting room for over an hour and 15 min. I asked once why it was taking so long and was told they were just running a bit behind. So I decided to walk outside to get some air, my car was sitting outside waiting to be picked up. When I went back in to ask about it, they said "oh, nobody came and told you it was done, that one has been finished for about 30 minutes." Like I mentioned, I just asked about it a couple minutes prior and was told they were behind. When I asked they about it they said they must have told the wrong person. Well, I was the only person in the waiting room. So who exactly did they tell? The second time I went was for the same thing. I called a week ahead of time to schedule the appointment. After I hung up called back about 20 minutes later to ask a question. The person that answered the phone asked for my name and time of appointment. When I told him, he said I did not have an appointment in the system. He said that the person I spoke to must not have put into the system. He said he was putting it in as we were speaking. Well, a week later when I showed up for the appointment, guess what.....no appointment was in the system. The person that assured me he was putting in my appointment "as we speak" apparently did not! So twice within the same hour I made an appointment and twice in that same hour it was never typed into their system. They graciously said they could fit me since I want was there....the work they did was fine, but like I mentioned it was just a simple oil change and rotation. Just plan on the run around trying to get it done!

Smart Ford - autorepair - Updated October 2026

Loading...
Loading...
Loading...