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    horrible bus service, ALWAYS late, drivers rude, and they tell you NOTHING regarding their status or reasons being late.

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    Detroit Windsor Tunnel - Inside the tunnel

    Detroit Windsor Tunnel

    4.2(15 reviews)
    0.2 miDowntown Detroit

    Oh Canada how much I've missed you! After living in the south for the last 10 years my trips to…read moreCanada were infrequent. The Detroit Windsor Tunnel hasn't changed much over the years. Getting to Canada is a short drive under the Detroit River. It's the hard to believe the tunnel has been a daily underwater route since 1930. At its lowest point this 2 lane roadway goes 75 feet (23 m) below the river surface. It was always a treat to take the tunnel as a kid. On this recent trip (7-23-25) I met a few friends for dinner and some gambling after at Caesars Windsor. It's $8.25 USD to cross from Detroit and $7.75 CAD to come back from Canada. Make sure to have your passport or documentation ready as they check everyone at the border and being prepared helps expedite the process. It can get busy during weekends, holidays, and rush hour time but seldom have I ever been held up long at the border.

    The Detroit/WIndsor Tunnels been around for a very long time and as a kid, this was our primary way…read moreto get to Canada whenever we went over the border. While things have changed over time like the fees and customs agents, the tunnel has stood the test of time. I remember as a kid thinking it was so cool to see the "welcome to Canada" flag once you got to a certain point. It's about a mile long and only one lane each way. Very rarely have we ever had back up traffic since I literally have crossed this tunnel no less than 100 times. Coming from the Detroit side, the payment to cross is now entirely electronic. no cash! Card only. I think it was $7.50 to get through. Eventually, you stop at the customs agent and they ask you what your doing over in Canada and for how long you'll be there. If they think you have something suspicious or don't like your answer, you get pulled into the customs area and searched. Prepare to be there a very long time! They do have a duty free shop here for alcohol and a few other things as well. I can't remember where to pull off for this side of the tunnel, but it's somewhere if you need to. No bathrooms available!!

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    Detroit Windsor Tunnel
    Detroit Windsor Tunnel
    Detroit Windsor Tunnel - No traffic on a quiet Wednesday.

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    No traffic on a quiet Wednesday.

    Uber - Back seat of an Uber.  What is all that?

    Uber

    2.3(82 reviews)
    0.2 miDowntown Detroit

    No issue with the driver. Car immaculate. Took us exactly where we needed to be…read more BIG ISSUE getting slapped with a $1.50 wait time penalty. The address I put in Uber was correct. (Screen shots). Driver was 0.25 away from me on the other side of 16 Mile Road. It took me 5 mins to figure out where he was and get him to my place. The driver blamed the Uber GPS. I would be fine with him being a tiny bit late. I WOULD have given 5 stars because the drive was great. Uber cut it's throat with this BS charge. I wasn't hammered at the bar and lost track of time. I stood 5 mins before the pick up time outside my home. I wanted this to be hassle free. Obviously it's not. I will use the business address next door to me next time, and walk over there. I don't own a car, and was hoping this would be less aggravation that the bus or cab. Slightly better. ETA: Uber in under 4 hours adjusted my bill, and took off the time penalty. Back to 5 stars.

    Charged cancellation fee, driver instructed us to cancel, then told us to rebook and if paired with…read moresomeone to cancel so he could pick us back up. Then asked us to pay in cash. Support is terrible; no live agents. Even when you ask for one, it just loads forever. then they dont talk to you and send it to a different department to email you in a few days. Loss due to incompetence of drive 49.48 due to telling us to cancel 2x. Will never use Uber again. Driver smelled so bad it gave me a headache. User's recommendation: Just no, pay $80 for parking or use casino free parking.

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    Uber
    Uber
    Uber - This is the THIEF that stole my I-phone

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    This is the THIEF that stole my I-phone

    Megabus

    Megabus

    2.9(43 reviews)
    0.2 miDowntown Detroit

    Not the worst, not the best, You get what you pay for. The only pro is the cost, and the timing,…read morewifi never works, usually have old lakeshore bus, instead of the fancy doubledeckers, they advertise. the fat African American female driver with the fake red hair, is very rude and nasty, she smoked while people were getting on the bus, and ware, a dirty st Louis shirt, instead of a uniform. when we where at ann arbor, she yelled in a very rude militant matter, that if someone talks too loud on their phones, she will pull over, and kick them out, she was also talk on her phone via airbuds the whole drive.

    Traveled from Detroit to Chicago. Our departure time was 8 am and was going to stop in Ann Arbor at…read more9:15 AM. Close to 10:45, we never stopped in Ann Arbor to pick up the other travelers. By this time, we are near Michigans border and I noticed the bus driver started driving towards an exit on the highway and he started heading east. I point out to my boyfriend that we started heading the wrong way without any notice from the driver. I look on my phone and we were now heading BACK to Ann Arbor! I overheard from a man sitting near me that we did indeed miss our stop and we're surely heading to pick them up. We arrive to Ann Arbor at 12:15 and everyone who now was joining the bus was livid from having to stand in the cold! I call the Megabus company and explained the situation. I was told I had to call when I arrive to my destination. I call, let it be know I had to call around five times due to lack of communication with the Megabus employees. I call when I arrived to my destination only to be told there are no possible refund methods, however I could get reimbursed with the money I spend for this trip on another trip with this company. I explained I don't often travel nor would I ever travel with them again. Such a huge disappointment to arrive to my destination three hours late due to a driver not paying attention to the road!

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    Megabus
    Megabus
    Megabus - The double-decker megabus

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    The double-decker megabus

    Motor City Limousine - Detroit Airport Transportation

    Motor City Limousine

    4.4(91 reviews)
    0.4 miDowntown Detroit

    5 star service!!…read more Visiting a new city is always stressful. You have to pick a hotel, find your way to the place, and on top of this you have to do this blindly, not knowing the city. Thanks to the yelpers, I found Motor City Limo and called them 3 months prior to the trip to book the transfer to/ from the airport / hotel. A few days prior to the trip I get a confirmation email, and then on the day of the trip I get an email reminding me of my pick up. The only down part is, if you don't have access to email, you would not get this reminder. As I landed I got an email telling me my driver was on the way and a photo of Anton. Then I got a text message telling me he's at the Coffee Bean with an iPad sign. Total communication .. love it! He was so easy to find, and we had no communication problem. Anton was a great driver and guide. Our SUV was warm and he even gave us bottled water to sip on. Chatty but not overly chatty, and gave us tips on what to do in Detroit. I asked Motor City to allow me to tip the driver with cash, and I gave Anton a very generous tip for a job well done. On the day of our return we had "GG" and she was excellent as well. Bright and early at 7 am on as Sunday, she was chipper and friendly. She grew up in Detroit and told us how things have changed in the new Detroit revival. Just like our arrival, Motor City gave me plenty of confirmations and notifications, so I did not stress if my reservation would be there or not. Thumbs up to Motor City, and to Karen the gal I spoke to on the phone. Emailed me within hours, and they never close. Excellent, and recommend them!

    Motor city limousine literally stood us up on our wedding day. We made our reservations over a year…read morein advance, followed up a few weeks before to make sure everything was in order, paid the balance due the week before the event, and then the day of... they were a no show. I received a frantic call from my bride standing in front of the hotel where she was supposed to meet the shuttle to take her and the bridal party to the venue and there was no shuttle. I called dispatch in a panic and they didn't have an answer for where vehicle was. They said the driver had left on time an hour prior but was now MIA. The 30-person shuttle we had booked for 10 hours of transfer service never showed up. They eventually sent a small SUV ~6 hours after our service was scheduled to start, but that didn't help much. Rather than enjoying our wedding day, I spent the afternoon and evening trying to coordinate rides for grandparents, family members and other guests from the hotel to the venue and then back to the hotel at the end of the night. MCL has since refunded my money but that doesn't begin to compensate for the chaos they caused. I would not recommend this service for anyone planning a wedding.

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    Motor City Limousine - Book Motor City Limousine's private airport transfer Detroit service for a luxurious, stress-free travel experience. Enjoy a premium fleet.

    Book Motor City Limousine's private airport transfer Detroit service for a luxurious, stress-free travel experience. Enjoy a premium fleet.

    Motor City Limousine
    Motor City Limousine - Motor City Limousine

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    Motor City Limousine

    Smart - publictransport - Updated May 2026

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