My daughter had an appointment and I wasn't sure if I was going to make it on time since the roads…read morewere slippery and it was snowing. I called to let them know I would possibly be running 5 min behind, which the person on the phone said was fine. A few minutes later, we are now driving to the "not so fun kids dentist" and the receptionist calls me to tell me that they need to reschedule, I said "No, your not, we are 2 minutes away",so the lady on the phone said she needed to recheck to make sure they could still keep the appointment, she tells me that they can see my daughter but only if she makes it here in 2 minutes, rushed driving on the slippery roads to get my daughter here. Totally unprofessional, unacceptable customer service-last time here at the not so fun kids dentist.

The people there are so nice. They do a great job. I love going to the dentist. They never do their…read morejob bad.

The Kids Dentist is such a cool place. We were recommended by our previous dentist who wasn't…read moreequipped to practice on children after my daughter became of age to begin seeing a dentist. Upon first walking in, we were immediately impressed with the lobby space, and the polite staff behind the desk. Their whole set up is so kid friendly. There is so much to do and see in the waiting room & back in the halls and exam rooms that the kiddos are excited from the get go. There's even a therapy dog that comes in sometimes! Definitely made for kids to enjoy and feel comfortable and safe. The dental assistants/hygienists are obviously very experienced and great with the kids. They continue to make my daughter's entire dental experience a delight at every appointment. After expressing our concerns regarding my daughter's oral health at one of our appointments, Dr Elizabeth came up with a care plan tailored for her and sat me down in a private office to discuss. I think more doctors should do that, instead of speaking about the kids' teeth in front of them and creating anxiety. This was the best way to discuss oral care with parents without interruptions, in my opinion, and I appreciated it. Based on our experience here, I highly recommend The Kids Dentist to all area parents with little kids.

I have had several negative experiences at the Kid's Dentist over the last four years. My initial…read moreappointment was with my 10 month old daughter after she fell and chipped her tooth. They told me I should pay better attention to her to stop her from falling and causing potential damage (hello, have you met babies/toddlers?) The experience was very shame-y. They showed me how to brush her teeth on a doll as if I was not capable of understanding and not already doing so. They tried to separate us which I did not appreciate as she as so young at the time and this was her very first dentist experience. The entire appointment annoyed me and made me feel as though I was spoken down to. This was in 2022. In 2024, my daughter had a rare dental emergency. Some of her teeth did not properly develop in utero leading to dental abscess. She was hospitalized at Children's for 2 nights and I needed to be seen by a dentist quickly to plan further treatment. I reached out to every pediatric dentist in the area and hesitantly went back to the Kid's Dentist after the owner, Dr. Fischer, (now former, as he retired within the few months of me speaking to him) assured me that they were specialized and able to handle this case. I was seen by a dentist (Dr. Goodell - also no longer there) promptly and felt good moving forward. Our daughter had an extraction surgery and I scheduled a follow up appointment at The Kid's Dentist. Sitting at that follow up appointment, we saw a NEW dentist. Apparently, in that brief month, Dr. Goodell had left and Dr. Fischer had handed over the keys to the practice upon retiring. The dentist we saw was not familiar with the case and did not understand our desire to have a follow up appointment. I wrote the practice an email expressing my concern that Dr. Lizzy (our new provider unbeknownst to me) did not seem to have an understanding of our case nor a plan to move forward. She called me, apologized for her lack of preparedness, and assured me that she could handle it moving forward. I have since learned she is now moving - not from the Kid's Dentist office itself, but through the grapevine. This morning, my appointment for my other two children that was supposed to take place in less than 2 weeks was cancelled with no explanation other than the office would be closed that morning. There was no apology, I was just told to reschedule ASAP. Upon attempting to reschedule "ASAP" it did not seem that they had many times available nor a creative solution to help us get seen within our every 6 month time frame. Enough is enough. I rarely write reviews, let alone bad ones, but my entire time with the Kid's Dentist Mequon has been a headache. They're unprofessional, uncommunicative, and unprepared. I know they have received a plethora of good reviews in the past, but my understanding is that things have gone downhill since Dr. Fischer's retirement and I am not longer interested in having my children be along for the ride.

We recently took our almost 18 month old twins to PlayWell for their first dentist appointment…read more Scheduling was easy and while they take our insurance, they have a variety of payment options that seem affordable as well! What a fun and inviting entry way with Legos and toys all around and every staff member was so friendly! Dr. Jadin was FANTASTIC - he was so patient and did a great job of explaining (yes, to toddlers ) what he was doing while he counted and brushed their teeth and sang songs! He gave us great information on teeth brushing, breaking pacifier and finger sucking habits, etc. as well! We couldn't have had a better first experience and know that our boys will love to see Dr. Jadin, his friendly staff, and the fun toys as they get older as well!

We had a fantastic experience today at PlayWell! From the moment my girls(4 years old) walked in…read morethe door we were treated with the best care. From the front desk staff, hygienist, and of course Dr. Jardin everyone was great and knew exactly how to make a 4 year old comfortable. I was amazed at all the little things they do to make the experience kid friendly. Every child has a TV with any Disney movie they wanted hung above them, they get to pick a stuffy to keep them company during the cleaning, AND they were able to leave with goodies! So happy we found this clinic! Definitely highly recommend!

OMG, is 0 stars possible!? My years of giving this place money was a waste!!! The kids'…read moreappointments were often so quick, I sometimes wondered if anything was done! I took my kids to Dr. Davies pediatric from age 2 to age 11 and 13. Dr. Davies has a very quick and rapid speech she gave each time of "all is good." She's like a robot. As the kids started orthodontic care, it became apparent that their oral care was not as good as Dr. Davies was saying. I switched them over to a family dentist who has treated my relatives for years and it has been an embarrassment to find out the condition their teeth are really in. Not only are sealants already needed. But both kids have had such cavities that with one of them it's as if they had not seen a dentist in years. What a joke Dr. Davies is! I would not recommend her to anyone. Take your kids to a family dentist. They don't need all the fluff of a pediatric dentist. After paying thousands to Dr. Davies to do nothing, I'm now facing thousands in fillings and clean up treatment for my kids.

Wow!! This place is amazing!! We've been taking my daughter here for a couple years and always had…read morea positive experience. Yesterday they repaired multiple cavities in my 4 year old's mouth. The dentist made sure that I fully understood the procedure before beginning. My daughter was treated like a princess the entire time and walked away with several stickers and toys. Prior to arrival, I was expecting this to make my daughter fear the dentist for future appointments, instead she is looking forward to coming back!

Been with PPD since the beginning and they are hands down THE best in town. Top quality of care,…read morefriendly staff, smooth appointment/workflow/scheduling, and none of my (now grown) children have ever feared going to the dentist. Dr. Frady is the GOAT by the way :) The practice has grown, moved, and the vibrant decor is such a fun addition to the mood in the building in general. Details matter and nothing is overlooked at PPD.

We can't say enough about Dr. Frady and her team! My son hates all doctor-related visits. He kicks…read moreand screams and it usually takes both my husband and me to handle him. Not the case when he sees Dr. Frady. Our pediatrician has asked out loud what her secret is! The office is perfect for kids of all ages. There's a TV in the waiting room as well as a play area. The kids can watch a movie on an iPad while they're tipped back having their teeth cleaned. There are toys to play with while waiting for x-ray results and the kids get a token for the toy machine after their appointment. Significant to me is that you can go back in the exam room with your child. There are some pediatric dentists who make it a rule that parents must stay in the waiting room. Most importantly, Dr. Frady and her team truly seem to love children! I make no secret of the fact that I think my son has the best dentist ever!

Dr Kyle Menne's billing is sketchy. I was told by him that sealants for my daughter were going to…read morebe covered by my insurance and it was pre-authorized. Well, that was not true. Dental Professionals sent us a bill for $178.00 for the sealants of 2 teeth. I checked my insurance and the pre-auth was rejected because sealants are only paid for every 2 years. We brought this up with their billing people and they are not willing to budge. The only reason I am giving Dr. Kyle 2 stars is because he is pretty good with kids. Otherwise, beware of the billing. Also, $178.00 for sealants?? What a ripoff!

Anne was my dental hygienist and made my whole experience excellent. Very kind and understanding of…read moremy time schedule. Have been going here my whole life and while their care has always been good, this was by far my best experience.

I contacted 2 of their offices 10 days ago with a simple question about insurance. I never…read morereceived a call back after multiple tries. When I finally went in to one of their offices (since I could not get a real person to call me back) I was told that "I am only one person" and basically the message was, "I will get back to you when I am ready." Poor customer service and very poor first impression.

Dr. LaManna and her staff at Lakeshore Family Dentistry in Glendale were very courteous and…read moreprofessional. I didn't have to wait very long for my appointment. The dental hygienist was extremely thorough with the cleaning and polishing of my teeth as well as the x-ray and physical exam of my teeth and gums. Dr. LaManna takes the time to explain everything that is going on with your teeth and gums. She also made sure to give me information about how to rectify any problems that I was having with my teeth. I would highly recommend the Lakeshore Family Dentistry office! I don't care to go to the dentist for it has not always been a good experience for me. I have found that I will probably be going to the dentist a lot more often now that I have found that Dr. LaManna and her staff. They made me feel comfortable and not afraid to come back.

Dentist was not in office several appointments for my child. When a fill in dentist was there, told…read moreus there was no issue. Then 6 months later come actual dentist-suddenly the issue has appeared, so strange right! I call office for clarification... was told "well the fill in dentist probably didnt want to diagnose an issue if it's not his practice" ...what!! Use a strong sense of judgement choosing this provided. I will not be having them look after my child's dental health any longer. Proceed with caution here.

First time visit. It's been a few years since my last cleaning and I get very neverous and anxious…read moregoing to the dentist. Everyone at Riverside was very welcoming. Abby and Dr. Blanchard made it a very calming and inviting environment. Highly recommended for any nervous nellies!