10 Stars ! My…read morelittle girl couldn't be happier, same with Dad and Mom. After a friend recommended this office we took our little one here even if our insurace was not accepted. Glad we did ! Everything Was Amazing. Educational, Smooth, Friendly, Efficient... Bonus? They talked to our insurance and unexpectedly Reimbursed us 100% !!! Patients for life ! Thank you JFK !!!

Had a wonderful experience here with my 3 year old daughter recently. My daughter is very strong…read morewilled, stubborn, and also gets anxious in new situations. We had tried bringing her to a dentist before and she refused to open her mouth. I was nervous about taking her to the dentist again, so I chose a pediatric dental practice. At Just for Kids, every staff member is so great with kids and they know how to engage them to take their minds off being at the dentist. They have toys to keep them occupied while waiting, they let them choose a movie to watch during their appointment (screen is directly over the dental chair), and they give them prizes to reward them (my daughter left with a bracelet, unicorn ring, little plastic doll, and a balloon). She also got a sticker that said the dentist was proud of her, which she wore all day. They have the parents wait in the waiting room during the child's appointment. I was very nervous about this, but my daughter did great due to the caring staff and the way they make the kids feel comfortable. I was so relieved that my daughter finally had her first successful dentist visit and it made my day! My daughter also felt proud of herself. I'd definitely recommend this practice.

Beyond DISSAPOINTED with this office staff, specially those who answer your phones one is a…read moregentleman and the other a young lady. First experience today was with the gentleman. I had told my mom to please call and reschedule my son's appointment as she is not only emergency contact but she is also the contact I have on paperwork to discuss medical with. I had to resort to her as I started a new job this week and I personally didn't think I'd make it to call during hours. When she called the rude ass man answered and blew her off as if she didn't matter. She was asking questions as if there were Saturdays available? his response..... "well yea but booked for awhile" with smart ass tone. second she asked oh okay is there anything after 5 that my daughter would be able to do? his response...rudely "I can't really talk about the schedule" OKAY FIRST OFF she stated no problem my daughter will call... so why the hell couldn't he answer two simple questions?? So for him someone should train him that when answering the phone that is YOUR FIRST IMPRESSION to new clients and your current clients. For the young lady that made me make the decision to LEAVE AND NEVER COME BACK. When I as the MOTHER called she didn't want to help accommodate at all. Absolutely the WORST customer service I have EVER experienced in the medical field- and that's hard to even say.... WORST CUSTOMER SERVICE! and I see from previous reviews this is not a new issue. Do better.

Love this place! It's super nice. They are great with kids. We have had nothing but good…read moreexperiences here. The kids actually like going to the dentist and orthodontist. So glad we found them.

My son has always had a fear of the dentist. We have gone through multiple dentists just to get a…read morecleaning done. After receiving a recommendation I took my son to G&G Pediatric Dentistry and they could not have been any nicer or more genuine. They were able to get an exam, cleaning, fluoride, and xrays done without me even being in the room. They are the first practice that has been able to do this amount of work in one visit. They are amazing.

I wanna start off by saying this is only my 2nd review I've ever done. My other review was…read morepositive, this one is not. My daughter just got done getting her braces off. We had a great experience all the way until our dog ate our daughter's retainer. We fully understood that we would have to pay something. I called over to set an appt up and she asked me if we had the molds. I was completely confused. I send my daughter in on her own (did this with my other two girls) so she can be forced to talk to adults and she also sets her own appointments based on her schedule. Gives them a little bit of adulting in a control environment. My daughter was 12 when she first started coming here. She is now 14. After the conversation with the secretary at the front I realized they gave the mold to my daughter. At least that's what they told me. I would never know cause I wasn't there or informed. I assumed if there was important information to be discussed, they would reach out via text or phone. Or better yet, they would ask my daughter to have a parent come in knowing she can't drive. So they must be in the parking lot. That way an adult can hear this important information. They only shared this with my daughter. We have no clue what happened to it. I can only guess she threw the bag away with the molds in it. Again she's 14. She probably retained 1/2 of the information they told her. The secretary explained to me if we had the molds we would have received a discount. Every little bit helps after you just paid a shit ton of money for braces. She explained to me without the molds it's full price. So I asked point blank how this is my fault. NOTHING was discussed with an adult. I didn't sign off on anything. She kept making excuses for their miscommunication. She was attempting to try and turn this conversation on me. I told her the problem I'm having is you keep trying to blame me, but as the parent who paid for this and was never once called or communicated with about the mold. Not emailed, not messaged....nothing. Is still having to pay for the lack of communication by the company. Bottom line beware of this company. Unfortunately they made the mistake and she admitted in the end. I told her moving forward she needs to communicate with her team that they need a parent at the closing when they receive the retainer. So this issue doesn't happen again. Her response was, I totally agree. I said funny you agree. Because you're admitting your office has communication problems, but yet earlier in our conversation you kept putting the blame on me. So damn frustrating!! So disappointed I am having to pay for incompetence of this staff.

Dr Chang & staff are friendly, professional & efficient. They really make you feel welcomed & like…read morefamily. Each visit is better than the last!

We have been long time patients, even bringing our two kids there now. We travel from Carol Stream…read moreto Naperville for the amazing customer service and quality care. We started coming after another dentist tried to get us to do thousands of dollars of unnecessary work. Dr. Chang was honest with us and never tries to do services tha we do not need. We will continue to drive to him passing several other dentists. thank you Dr. Chang and your team for always providing great dental care.

He's a great dentist! He sits down and talks to you! He works well with your schedule. He offers…read moreexceptional bedside care especially with a stubborn teenager! I really appreciate everything he has done for my kids!

Heads up ... stay clear of this guy!! My child was there twice & both times I was told I'd be…read morereached out to w a treatment plan and nothing. Very very unprofessional. No star rating !

What a great first-time dentist experience for my 3.5-year-old son! He was complaining a bit about…read moretooth pain, so I called around to a few pediatric dentists and Dr. Wagner's office was one of the few that actually answered their phones and his receptionist managed to get us in the very next day! The receptionist, hygienists, and, of course, Dr. Wagner demonstrated their obvious expertise with kids throughout the whole appointment. The kids get to wear sunglasses so the strong lights don't bother their eyes. The receptionist let my son see her desk phone (he didn't quite believe she had one back there), the hygienists let him choose toothpaste and fluoride flavors, and Dr. Wagner showed my son how to turn off his head lamp when my son pointed out that the good doctor had "forgotten" to turn it off. The kids generally go back without the parents, but parents can go back the first time around. The dental room has a few chairs and the kids might be sitting next to other kids also getting worked on (so it's not a private room, which was my concern, especially if they go back there without parents). Afterwards, my son got to pick out a little toy, covered himself in giant stickers he was given, and was really excited about his container of dental floss that he wanted to unravel in its entirety by the time we got back into the waiting room. He cannot wait to go back again, and he was super proud to show me his shiny white teeth (No cavities, Mom!). Thanks so much for a great first-dentist experience, Dr. Wagner and staff! We'll see you again in 6 months! (On a slightly unrelated note, this place is located in the same building as the Barnes and Noble bookstore in downtown Naperville. My son and I went to Five Guys' hamburger place right across the street afterwards. If we'd had time, we'd have gone to the bookstore, too. Great location for a fun dentist trip!) (On another slightly more related note, I will be uploading a picture of my son's appointment. I fuzzed out all the faces. If you or your staff feel uncomfortable with the picture, I will take it down).

My 3.5 year old daughter is shy, painfully shy. That is why we were worried when we took her in for…read moreher first dentist visit, and why we settled on this place after reading the other reviews. To begin with, the location is nice and convenient. It is on the 3rd floor of the Barnes & Noble building on the corner of Chicago and Washington. Easy to bribe the kid with a trip to the bookstore after the appointment. Then there is the waiting room. Dentist office toys? Oh no, not here. This place is pre-schooler and little kid heaven. about 1/4 of the entire waiting room is devoted to a large, kid's only play house, filled with all sorts of things for the kids to get in there and play with. There is a large saltwater fish tank, a television playing kids shows, I think I saw a game system attached to the wall as well. The waiting area was great, because our shy little girl was also extremely nervous, being her first time to the dentist and all. Then there was the staff. They did a great job interacting with our daughter and knew just what to say and do to make her feel comfortable. I would never have expected her to sit still and cooperate with a dental x-ray, but with the way the staff helped her understand what was going to happen, she did fabulously. The same experience carried over to when Dr. Wagner came in to check her out. Never once did she get upset or try to hide herself behind us, and when she was all done and Dr. Wagner was giving us the evaluation, one of the staff members took our daughter and helped her pick out a little toy for her to take home. Overall it was an absolutely fantastic experience, and I am so glad we took her here for her first dentist experience. This is one little girl who will definitely not grow up being afraid to go to the dentist.

I had an excellent experience with my daughters orthodontic treatment at Star Smiles Dr Andre was…read moreamazing dr from the very first consultation to the final day of getting daughters braces off, the entire team was professional, friendly, and incredibly knowledgeable. The orthodontist took the time to explain every step of the process and made sure I was comfortable and informed throughout. The office was always clean, welcoming, and efficiently run -- appointments were easy to schedule, and I never had to wait long to be seen.

I came here with my 2 year old. I was blown away how smooth the process was for his first…read moreappointment. The office Is really clean and modern. The dentist walked me through what she would be doing. Although my son did cry (expected) I was shocked that she was actually able to thoroughly brush his teeth, floss, and apply fluoride. Afterwards he was back to his normal self. They gave him a few stickers and he left with a smile. The whole appointment was fast!

Everyone was perfectly pleasant at my first appointment! The office was extremely clean and quiet,…read moreexactly what I was hoping for when I walked in. Dr G. was friendly through my cleaning, and everyone did their best to make the experience as seamless as possible. Everything from scheduling to intake to the cleaning felt as good as a dentist experience can go for a basic cleaning and intake x-rays/photos appointment. I was perfectly content to schedule my next cleaning on my way out. Also, the exam room smelled so good. I've never been in any kind of doctor's office that smelled SO GOOD. A weird perk, but I'll take it!

0 Stars - Unacceptable Experience I took my 4-year-old…read moredaughter to Dental Pointe today, and I am beyond disappointed with the service. The dental assistant, Jasleen, was extremely rude and rushed through my daughter's cleaning in less than 2 minutes. When the doctor, Dr. Gangaji, came in and pointed out food particles still on her teeth--Jasleen half-heartedly claimed she "tried."It was clear she didn't put in any real effort. If she had, the teeth would have been cleaned properly. My daughter had just come from school, so we hadn't brushed her teeth beforehand, but that shouldn't have excused such a lack of thoroughness and care. Dr. Gangaji didn't remove stain from her teeth, that was the main reason we were there. I had to insist that the stains be removed, and after a second attempt, the teeth looked brighter but still not perfectly clean. It's clear that this dental clinic is not equipped or prepared to handle children's appointments properly. They should not even offer appointments for kids if they can't manage them with the care and attention required. I would not recommend this clinic to any parent looking for quality dental care for their child.

Dr Sun is the best dentist I have ever had. She is highly qualified and very caring . Noirin Meleread more

My family and I have been seeing Dr. Sun for many years. Dr. Sun is wonderful, professional and…read morecaring provider. I started seeing Dr. Sun as a college student and now as a doctor myself in NYC I still make sure to make a stop in for a check up whenever I am in town. Dr. Sun always takes the time to check in to see how I am doing in my life while providing excellent dental care. The staff are also very efficient. I have never had long waits while in the clinic even if I am put into the schedule last minute for extra procedures since I am from out of town. I highly recommend Dr. Sun to all those in the area! Our only negative comment is that we are very sad that Karin our previous hygienist has retired. She was the best!

Wow! I am so impressed with the team here. My 18 month old had his first appointment and I was not…read moresure what to expect and a little nervous. They spent time making him comfortable and getting to know him before starting an exam. They were extremely gentle and seemed to genuinely care for my son to make sure he was okay. It's definitely not an easy job to do a dental exam on an 18 month old and they were spectacular at it! The hygienist was such a kind soul and a natural with littles. I believe it was Stephanie. They are so lucky to have her!

We had the doctor correct a tongue and lip tie when our son was almost two months. He was very…read morepatient, did not pressure us, explained risks and benefits. Very cute office, my Dino and music loving son would love to go there for routine cleaning, but it's an hour alway and they don't accept our insurance. I would highly recommend him for lip or tongue corrections. We met with three other dentists regarding the procedure and liked him the best.