I switched vets when my dogs symptoms continued to get worse and she was diagnosed with congestive…read moreheart failure. Very disappointed that NAH did not pick this up or encourage further tests to diagnose.

Nice people, but all about money. Excessive fees. A regular wellness exam, pushed two not…read morerequired vaccines with follow-up near $500.00. Can go to a clinic for vaccines for $40.00.

Dr Jarbeau is great,so caring and wonderful with your pet.He does not order all unnecessary test…read moreunless they are needed.Prices are very reasonable there and their whole staff are very through and kind.Also Dr. Rosenblatt. is wonderful as well,she loves the animals and really cares about the owners life and health.She does not order test unless they are necessary.She is excellent in preventive care and vitamins.We have been there 15 years with Bambi,who is doing very well,strongly recommend both of them.David,manager,is the best.Dottie!charlie and Julie,Bambi Leighton with sincere gratitude.

Completely amazing staff. We'll never go anywhere else. We switched to Kindness two years ago after…read moresome bad experiences with large veterinary companies. They are compassionate, knowledgeable, and kind. A+!!!

We brought our set-in-his-ways, 13-year-old cat to Dr. Singh, and could not be happier at the…read moreoutcome. Our kitty was diagnosed with hyper thyroid about two years ago, and has been the vet a LOT in that time. Like most cats, he doesn't like leaving the house, interacting with strangers and certainly kicks up a fuss when someone tries to take his blood or give him a shot. We also moved recently, so we tried out a different vet that didn't work out well at all, so we were as stressed out as the poor cat. Usually after a vet visit, he'll sulk, hide and hold a grudge for at least six hours, but after visiting Dr. Singh, he was totally chill. My husband went on the actual appointment, but he said that Dr. Singh was reassuring our cat that he is loved, and that his calm demeanor really seemed to soothe everyone. We're relieved that our favorite friend is in excellent hands now, and would recommend Akaal to any pet owner, but especially to those who have cats who are a bit difficult.

Dr. Singh has been my vet for my first and now second dog. When my first dog was on her last legs…read moreon 6/21/15, I called him and we made an app't for that afternoon, a Sunday! I came with two other friends and one friend's dog. We kept my dog's company while Dr. Singh put her down. I learned that animals know when they are going to die. I did what native Americans allegedly do; I breathed my dog's last breath.

I only leave reviews if something is outstanding or terrible. This is Outstanding…read more So I've been a couple of times now and they're great. I mean, you walk in the front door and these three young ladies, Taylor, Evelyn and of course Kennedie-she's a little bit mischievous-warmly greet you. It's just so chill. My little guy Sammy was so comfortable. He was lying on the floor. They go over everything with you. Costs low end and high-end. Dr. Pritchard is terrific . This is a no-brainer

I have taken my dog here for 9 years. While my unfortunately two of our vets have left over time,…read moreCVH has always had vets who are consistently kind, compassionate and knowledgeable. The staff makes you feel comfortable and like your pet is very important to them. We now see Dr Wolfe and adore her!!! Whenever you call, the receptionist/vet techs are extremely courteous and helpful! They have helped me determined whether or not they think I have needed to come in- and have saved me a lot of anxiety, time and money many times. Whenever I have had an emergency, they have been able to get my dog in- except for Sundays and nights, of course. I trust them with my dogs life and would recommend them to anyone who is looking for a vet.

I have a persnickety chihuahua and a chiweenie and Carlos was amazing with both of them. Not only…read morewas the grooming itself excellent, but when I picked them up, it was obvious my grumpy old dog really liked Carlos (and he doesn't like anyone). The shop itself is small and very clean. Also worth mentioning is that there were a half dozen dogs in the grooming area, and they were all super calm and happy, and clearly felt very comfortable with Carlos. I highly recommend Soft Paws! Side note: it's cash or check only, so don't be a dummy like me and show up with just a card.

Carlos is one of the kindest people I know. He's fantastic with the dogs and they simply love him…read more Moxie always looks incredible after visiting Carlos at South Paws. I never worry about her or what she'll look like or how gently and considerately she'll be treated. Carlos is aces!

I had to take my cat there last night and it was the first time there .The staff was absolutely…read morefabulous. They were very caring for my cat and I do recommend Blue Pearl thank you guys for everything.

Amazing people - helped us in a time of great distress. Our dog had a puncture wound from another…read moredog and the hole was big, awful to look at. BluePearl was so prompt, so kind, so effective. I am blown away by their standard of care. Great job on the medications, too. The facility is very clean and cheerful - something that helps when you're feeling just awful about your poor pet.

I was running late to an appointment for my cat, and was called to see if I would arrive before a…read morespecific time. I told the person over the phone that my partner, who had been en route with my cat, had already arrived at their location after she checked back in with me, but she did not even check to see whether he was there. My partner had already let everyone at the front desk know about his arrival and appointment time. He had been waiting about 4 minutes. But the person I spoke to did not even bother to check the waiting area, and still called me back to talk about their late policy, and that they would not accommodate us next time. To note, we live about 20 ish minutes away, in Cambridge, and this was the first time we were a bit late. I will not be returning to the Waltham location. The people working the front desk are very rude as well.

Called to inquire and set-up a dermatology appointment, and the staff was very friendly and…read moreaccommodating.

I would give this clinic zero stars if it was possible. To…read morebegin with, I inherited a family of small mammals (8) that were going to be set loose to fend for themselves. These sweet animals are only treated by vets who treat "exotic animals," (i.e., not a cat or dog) and there aren't many of these vets. I needed to make an appointment for one of them to be seen. The immediate situation was not considered an emergency, but could turn fatal. Making an appointment for my pet was not an easy task. I was finally able to get an appointment yesterday, for today (approx 24 hours ago). As life goes, life happened. I was not going to be able to make the scheduled appointment, I found out 1.5 hrs before. I called to apologize and wanted to reschedule, my pet still REQUIRED care. I was informed that because I am a new client and need to "cancel" my appointment (I asked immediately to reschedule), that Dr. Binder has recently stopped allowing this. There is the 24 hour cancellation policy(yesterday, when they called me to make the appointment), also my appointment slot could not be "filled in time". Time for what? To recoup that lost 'new patient' fee? I asked if they would please double check with the doctor. I called back (1 hr later) to find out the answer. As the receptionist had explained earlier, the doctor said "no." I stated "this is important." The response given was "THERE ARE OTHER DOCTORS!" (rudely) It was difficult enough trying to find a vet that could treat exotic animals, let alone trying to schedule an appointment! It is obvious that they are NOT concerned with the welfare of every pet. "Compassionate care for your fur family" Straight from their webpage OBVIOUSLY that quote is questionable, if not just FALSE. Do not depend on them to do the right thing for your pet!

This place has really gone downhill and I'm no longer a customer. I've (almost) never been treated…read moreso rudely by a business where I was the customer. The staff has turned over several times since I started going there in ~2017 (never a good sign), and the current staff seems focused on reprimanding their customers. They seem nice, until you share a concern or complaint, then they turn hostile. And, to be honest, the lead vet is a bit scatterbrained, her communication all over the map, and I have difficulty getting clear on exactly what's going on with my cats and what the plan going forward will be. When people use 1000 words, I find it difficult to get the main point. The facility is old (an old house), with small rooms and no visible modern equipment. If you have a mobility disability, even a sprained ankle, don't even think of going here. To go into the front door, you must navigate about a dozen stairs going uphill. I think there's a ramp in the back but I've never seen anyone use it, and you'd have to first find a parking space in the back (only two) and then make special arrangements to enter thru the cramped back room. If I were disabled, I would not want to be singled out in this way. And now I can finally tell Sammy's story. My sweet 3-legged boy was a client here in his later years and eventually diagnosed with lymphoma. As his symptoms progressed, I brought him to this vet for a sonogram (performed by a visiting vet, as they don't have the equipment). When I brought him home, his (one) back leg was injured, perhaps sprained, and he was dragging it behind him, using his front paws to propel him forward (THIS IMAGE WILL HAUNT ME FOREVER). The worst part was the diagnosis - the vet told me he had to be euthanized THE NEXT DAY. Taking their advice, I brought him back the next day for this to be done, but wondered how it had gotten this far with nobody realizing it. When I called Dr. B. a few days later, I tried to tell her about his back leg. I suspected that someone had loaded him back into his top-loading cat carrier without taking care to let him put the back leg down solidly (as he always did, for stability) before they dropped him in. I'm sure this was unintentional, but I wanted to let them know for future 3-legged kitties that this is important. On the phone with Dr. B, she IMMEDIATELY BECAME HOSTILE and shut down my concern within 3 seconds, saying in an angry tone "Well, that wasn't our fault!" I was so devastated, I just stopped and did not share this suggestion (until now). But I have never forgiven her for failing to LISTEN. And that's the main problem with this practice. They don't listen.

our dog was spayed here and was not given enough anesthesia for surgery. When she returned and Dr,…read moreCampbell took her into the back room,she was terrified,growled and showed her her teeth. Dr.Cambell said she will not put up her that and immediately wanted to put her down. She was a pure breed puppy only six months old. She is now 15 and the best dog we have ever had. She takes dogs in back room for blood work and shots,totally unnecessary. stay away from this vet.

Pet Haven Animal Hospital met my needs when my cat needed care. Scheduling an appointment as a new…read morepatient was easy and flexible! They had a comfy waiting area with cute animal themed decor and coffee/water for pet parents. The receptionists were not overly welcoming, but it was a cold Massachusetts day so maybe I can understand!! I met Dr. Campbell and she was detailed and thorough in explanations and was very friendly as well. Hopefully my cat only needs to come in once a year but I think she will be in good hands!

I took my pooch here and was delighted to see other dogs there…read more Cheap price offfered 10 per cent discount so nice fir them to offer that I wish I never met the dog frida there though was mean Oct off to my dog

Welcoming and professional. They put my pet immediately at ease, creating a comforting…read moreenvironment. The staff demonstrated impressive expertise and genuine compassion, handling every concern with a perfect balance of professionalism and warmth. They showed heartfelt care for our pet's health.