A pleasant pub with above average food that is to be avoided due to appalling service. I have been going to this pub almost every Friday since July 2011 and watched a deterioration of service over this time. I've watched customers being studiously ignored, sometimes even while wanting to settle their bills after a meal. I guess it was my turn to be ignored or even acknowledged by the staff. After 15 minutes of waiting to be even offered a drink I complained to the manager who was forthcoming in excuses about being shorthanded, when I pointed out that I had watched the service deteriorate over six months she then shifted to head office budget constraints as the reason for the poor service. With no offer of being served being forthcoming I voted with my feet and left the restaurant to find somewhere else to grab lunch with my family. A pity you have to award a minimum of one star to do a review. I'll not be rewarding consistent bad service with my patronage any longer. Update: 30 Jan 2012: Having mailed their head office from their website to complain about the service, I have not as yet received a reply. read more