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    Sleeping Giant

    3.7 (3 reviews)
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    Ashley Store

    Ashley Store

    1.4
    (91 reviews)
    0.3 mi
    $$

    Here's a polished review you can post:…read more I had an outstanding experience at Ashley Furniture in Abilene. Tommy and the store manager went above and beyond to make sure I found exactly what I needed while staying within my budget. Their customer service was exceptional from start to finish--they took the time to answer all my questions, explain different options, and provide honest recommendations without any pressure. What impressed me most was how well they worked with my financing options and made sure I received the best deal possible. They genuinely cared about my satisfaction and took the extra time to ensure I was comfortable with my purchase before moving forward. If you're looking for a furniture store that values its customers and provides a great buying experience, I highly recommend Ashley Furniture in Abilene. Thank you to Tommy and the manager for making the process smooth, stress-free, and enjoyable!

    Our sales rep was awesome! Helped us and was so easy to find what we wanted…read more Too bad Ashley has no idea about customer service. We bough a sofa/chaise and a massaging recliner. We needed them delivered in 6 weeks. Ashley texted us 2 days before telling us our delivery was still on schedule. They didn't show up in the delivery time so I texted. They replied that our delivery had been rescheduled to 3 weeks longer for the sofa and 6 weeks longer for the recliner. Customer service is handled thru an automated call center. You can't contact the store directly. Impossible to get any assistance after the sale. I texted and emailed to cancel the order. They said there's a process to do that.i said yes, I'm calling Amex to dispute and refund our money. Amex handled it. Do not do business with Ashley. Patronize your local furniture store and keep the money local.

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    Sleeping Giant - mattresses - Updated June 2026

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