Shopping trip to replace DH's recliner. Large open concept showroom. The infrastructure was a bit…read moreworse for wear, but the furniture was new. The noticeable difference with this store was so many furniture fabrics in colors outside the range of neutrals. Absolutely great for those with more extreme tastes. The salesman (Dave) was really nice and helpful, but unobtrusive. This was really appreciated because so many are predisposed to "hovering" in hopes of making the sale. Besides furniture, I noticed new appliances and housewares. We weren't in the market for those today, but it's certainly worth a look and a hidden treasure that's off the beaten path.

Lots of great choices at good prices in sectionals and sofas. Didn't realize the store has scratch…read moreand dent appliances.

New kid on the block located the old Bed Bath and Beyond building. They have living, kitchen and…read morebedroom furniture that can be purchased at discounted prices. You can use Affirm or apply for credit .

The way they word their credit program is garbage. It's NOT a credit program. It's a leasing…read moreprogram; Acima. Who in their right mind would want to lease furniture? I found this out after I got home and started reading more into this so called "credit program" I did the early pay off, and they're still taking money from me, and now are not refunding the money they took from me after the early payoff. Complete garbage! Go into Overstock and pay for your furniture. Do not let the sale associate con you intontheir "credit program."

I love my mattresses that we purchased here I was skeptical due to the very reasonable price for…read moreSerta mattresses. We purchased a king mattress with frame a a queen for my grandson. These are the most comfortable mattresses we have ever had. I have paid several thousand for mattresses that were not this comfortable. The lady that works there is wonderful and extremely helpful great customer service.

From the owner: MattressMan specializes in mattress sets, frames, sheets, Pillows, and Mattress Protectors.read more

I would absolutely recommend mattress by appointment Augusta to any of my friends who are…read moreinterested comfortable mattresses that are competitively priced. The owner was highly attentive to the needs of our circumstance and did his very best to match us with bedding that fit our situation. I can tell he makes a huge effort in taking care of his customers. Here are a few notable examples that I experienced: 1) I have two little monsters that I am legally required to care for. When we attempt to shop as a family, they both make every effort to disrupt and destroy any displays they can view. Our visit to this store was certainly no exception. Even so, the owner was able to quell their bloodlust and even found way to keep them content so that my wife and I could carefully select the high quality mattresses that later served as bedroom trampolines. 2) After accurately assessing the limited liquid containing capabilities of the little creatures that live with me, the owner presented us with excellent mattress protectors. Given the current incomplete stage of potty training, it took no time at all before these protectors were put to the test. So far, they certainly hold up to their expectations. 3) When contacted after the sale regarding a missing bed frame component, the owner personally delivered the item to our door. Overall, I am highly satisfied with our purchasing experience and would do business at this location again.

Amazing service. They take walk-ins or appointments so you can try out their mattresses on your own…read moreschedule. Not only are the hours of the store perfect for shift workers, the mattresses themselves are a dream. It's the best sleep I've had in years because the bed is fully adjustable and so relieves the back tension I didn't know I had.

Heads up those Memorial Day sales will be coming so for your info of my experience.To start with I…read morewanted Bassett and I was told through Calling other stores that the only place that sells Bassett is this store. I owned Bassett before (when made in USA) and I loved it. 1) A sale = you're buying used furniture whether it be local showroom or sent from AZ. Leather cracks in AZ. So if you see small areas of drying out they sent it from a showroom in AZ. It's not new, 2) Bassett is now made in China. Motor on sofa quit (this one came with a tag from a store in Phx AZ area. The cracked sofa motor goes on the fritz and you are asked for a time am or pm to fix it. You ask for pm. They tell you from sometime after 1pm. Day of you get a one option call telling you service will be 10am until Noon. This also happens with initial delivery. They give you options then the day of they change it up and in their phone call tell you it'll cost you add'l delivery charge if you change it. 3) IMO This business has some shady business practices. 4) Heads up this furniture place charges for delivery are higher than any other furniture store I have bought from in this area. Those include Haverty's Ashley Macy's Great Deals on Furniture. Fool me once shame on you fool me twice shame on me. Going back to Lazy Boy or Haverty's. Or going to Great Deals on Furniture they have the best customer service practices. Most furniture I know of at Great Deals is made in the USA. Labor Day Sale means showroom sale stuff that has been sat on and tried out (or who knows returned) of course I thought I selected a sofa and thought I was getting a new one (shame on me). The people you talk to on the phone are the nicest most agreeable people. Of course, the later robo call comes with one option and no way to speak to a person. They have a wonderful star rating on Yelp. I must have gone to the wrong Weinberger's. They have a few in Georgia and other states across the USA. This is not Mom and Pop store they project to the publ

I recently worked with Lisa to select two new living room chairs. She was wonderful! She was…read morecompetent, patient, and really knew her business. This is the best place to shop for furniture and Lisa is the best as well. She is a genuinely nice person who really cares about her customers and happily goes the extra mile for them. Sue M.

We ordered a table here over two months ago. I still do not have it. The wrong one was delivered,…read moreand it has been a major battle trying to get it fixed. Nobody at the store seems to know what is going on. Every time I call with a question or go in there, they have to get six different people to try to figure out how to answer the simple question. There has been zero apologies for the incredible inconvenience this has caused. I'm not sure if I'll ever get the table I actually ordered or an apology from them, but I am sure I will never give them any more of my business!

I moved into my apartment last October and needed to get new mattresses. I bought the mattresses on…read morecredit. The mattresses are horrible quality which is not my fault. What is my fault is signing a contract that I didn't read where they are charging 25%interest. They also will hound the living shit out of you if you are even a day late. You will never get them paid off and they will take you to court. See if i give a crap. Take me to court so I can tell the judge how you unlawfully access my credit report with a hard credit inquiry every two months without my permission to even once check it much less 5 or 6 times.

The sales associate was wonderful. However, after the sale things went downward from there…read more First, I had to physically visit the store due to a rude chat person who commenced to tell me that MattressFirm did not have a mattress with an anti-sag technology. Well, this was a new mattress and apparently he had absolutely no clue. I was informed that there was no military discount for the mattresses. I was further informed that the drivers would not take old mattresses with stains. After going over the policy, it was discovered that the policy read, "no wet, mattresses or mattress with bugs, etc."nothing that remotely referred to stains. I paid for the mattress in cash and delivery was set for mid-January. No-show. Apparently they forgot to put it on the truck, yada yada yada. Anyway, I was offered an inconvenience discount refund on purchase. The refund was supposed to be in my account 7-10 working days per policy. Never received it even after the 12th day. Second delivery date, no-show. The warning signals were going rapid by now. If mattressFirm is having problems delivering the mattress, then what happens if there's a problem with the mattress. Food for thought. So, I voided the purchase. I had to CALL MattressFirm to get a copy of the voided receipt via email. Well, now I'm wondering if I didn't get the initial refund within 12 days. How long before I see my total payment refunded. So I call MattressFirm and they tell me I can forget about the refund promised when they didn't deliver the first time because the order had been voided. Didn't want to hear the fact that the void came 12 days after the refund was due according to their policy. So the trivia question is, how long will it take MattressFirm to return the 1000+ dollars within their policy timeframe or do I have to do the call thing again? I hope this review helps the next person shopping at MattressFirm. You might wanna do yourself a favor and pay that extra money without going through the hassle.

Came here looking for a mattress since my current one isn't good anymore. I enjoyed testing out the…read moreplush mattresses. I love how the mattresses are color labeled. The place is very bright and colorful. I found it weird how the expensive mattresses were right in the front when you come into the store. I'd think that would persuade someone to turn right around and leave out of the store. Lol. Matt Jones helped me out a good bit. It was a great experience with his insight and help on figuing out what I wanted to try and get. He was real down to earth and cool. We even talked about other stuff besides bedding stuff. Definitely will be getting a mattress from here!!

The store is a nice clean organized looking store but the customer service needs help, I walked…read morearound and had about $350 worth of stuff was next in line at the cashier and she said I'm not taking anybody else, I'm going to lunch so I placed all my stuff on the counter and she said I said I'm not taking anybody. I said I know y'all can put this back later. Goodbye.

I walked up to the Customer Service Counter to make my purchase because three employees were…read morestanding there. One immediately told me to go somewhere else because they are "curbside pick up only." The Customer Service Counter is pick up only...? Doesn't make sense... I have checked out at this counter many times at different Macy's. One of the three said she would help me which I really appreciated. Wish I knew her name to give her credit but cannot remember it.