1. Sleep USA Mattress Super Store

0

Sylva, NC

Cancel

Open app

Search

Sleep USA Mattress Super Store

5.0 (4 reviews)

Sleep USA Mattress Super Store Photos

You might also consider

More like Sleep USA Mattress Super Store

Recommended Reviews - Sleep USA Mattress Super Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Haywood Bedding

Haywood Bedding

4.0(4 reviews)
13.8 mi

In shopping for a mattress, I did my homework first exploring ratings on mattresses as well as…read more suitable places. Haywood Bedding advertised great discounts, specifically for cash and carry. In addition, any purchase over $599 gave the customer their choice of free delivery, pillows, or a bed frame. I like to shop local businesses so this looked perfect. I found a mattress and foundation set that was perfect with a small (12%) discount. I was to be charged $69.00 for delivery. When I referred to the ad, Danny said that he hadn't looked at the website. I called later to make arrangements and asked that if I paid for delivery, I'd like the bedframe. They called me back to tell me that that ad was supposed to have been pulled! They would give me the bedframe but I would still have to pay for delivery and would get no discount on the mattress set. Do these people not realize that: a) False advertising is subject to penalties and b) It was such an incredibly dumb move to work at losing a customer instantly that it doesn't even rise to the level of bad business. After I heard Haywood's terms, I went to another store and bought the same mattress set. Yes, they are new in town and offered me both free delivery and a bedframe in addition to fair pricing.

This isn't burger king. You can't have it your way. Businesses have sales to create more business…read morebut their not meant to last forever. So grow up! And as for you mentioning Danny he gives 5 star customer service you should feel privileged to have him selling you furniture. You wouldn't get service like that from Cole at Badcock.

Photos
Haywood Bedding
Haywood Bedding

See all

Eller & Owens Fine Furniture - Little person's adirondack chair made of recycled plastic. SALE price $299.95! I'm not joking.  Here's the pic to prove it.

Eller & Owens Fine Furniture

1.3(7 reviews)
23.1 mi

So, they DO have a decent selection of mid-range furniture, some of it made in the U.S…read more We were in 1-2 months ago, and saw a chest we might be interested in. Unfortunately, we didn't take a picture of it. BUT, we figured a person familiar with the store would know about the chest, because it was an unusual 48" wide. There was not another one of that width in the entire store. When I asked the gentlemen who was "helping" us if he remembered a 48" wide chest in the store. All I got was, "We've had lots of 48" wide chests. That's not enough to go on." Well, we just showed him the finish we were looking at, and I'm thinking he could look at what sold in the last two months that was 48" wide, but, whatever ... Off we went; No Sale.

Helpful sales staff, but that's where it ended…read more The sales staff were helpful during the buying process. Unfortunately, that's where the good experience stopped. I've spent about $6,000 at this store recently. Within the first week, I told them about a problem with our loveseat and asked about the return policy. I was told they don't offer returns. They said they could look at an exchange, but first they wanted a chance to fix the issue. I agreed. A technician came out the following week. He made a couple of adjustments and found a tear that happened when the delivery crew dropped it off. He ordered a new armrest and left. The original problem was still there. I called again. They sent the technician back. He made a few more adjustments, and now the loveseat is worse than before. At that point, they asked us to come in and look at an exchange. We drove an hour and a half to the store and picked out a replacement. Then we waited another week, only to be told they would not do the exchange because we have a dog. The dog was never raised as an issue during the sale, the two service visits, or when they invited us in to pick out a replacement. I reported this problem the same week the furniture was delivered. Five weeks later, I'm stuck with a loveseat I can't sit in. The replacement armrest for the tear their delivery crew caused won't arrive until January. I've been a repeat customer. Never again. In my experience, this store does not stand behind what it sells or keep its word. If you're shopping for furniture, go somewhere else.

Sleep USA Mattress Super Store - mattresses - Updated October 2026

Loading...
Loading...
Loading...