Don't buy from this mattress dealer. They tell you, you can change your bed if you don't like it…read morebut then when you go to exchange they tell you, you can only exchange the mattress ....YOU CANT RETURN YOUR BASE!!! they pushed and pushed for us to buy this base that is adjustable and then tell you well it's in the fine print you can't return it. They knew all along what they were doing. I asked and asked and they repeatedly said you have 90 days to return. Stay away from this store, go to a reliable retailer that will be straight with you up front.

I have purchased many mattresses from here through the years, but I've never experienced service…read morelike what I received a few weeks ago from store manager, Craig. This guy is a mattress genius. Watching him work with more than two customers at a time was magical. As someone in sales, I'm usually turned off by "my own." This guy needs to be teaching others how to do it. Above that, the prices are great, the location is easy to get in and out of and most things can be delivered within 24 hours.

I shopped at my local furniture store (lured in by their President's Day sale but was taken back by…read morethe shady practice of marking up the price to "discount" for a sale). I was so pleasantly surprised by the night and day difference when dealing with these folks. I initiated a chat to confirm a price for a particular recliner model and was given a price $300 below what my local Clarksville furniture store was charging for the exact same item. I was able to complete my purchase over the phone in no time at all. Such a relief to have honest businesses so close to home.

My wife and I consistently commend the exceptional professionalism and outstanding customer service…read moreprovided by Trayce Roger at the BF Myers Goodlettsville location. He consistently furnishes comprehensive product details and ensures our complete satisfaction with all merchandise. While we may explore offerings from other furniture retailers online, our ultimate purchases are invariably made at BF Myers. We extend our sincere gratitude to Trayce and the entire team at BF Myers. Michael & Starr Durham

I've purchased 2 mattresses here over the last 5 years. May be my last visit. Prices are about the…read moresame as most places but what went down was service. Staff isn't as helpful or friendly as it used to be. I'd give it 5 stars if service was better

Visited this store today and had a great experience. Kevin assisted me the entire time and was…read moreincredibly kind & helpful, taking time to help me discover the details with honesty and such patience. Thank you. Definitely recommend.

We needed a new mattress last year so we went to Sleep Outfitters. We were greeted right away and…read morethe staff was very friendly. We were concerned about getting a mattress that would be comfortable because I have a lot of back and hip pain. We were assured that we could purchase a mattress, try it out and return it for a REFUND if it didnt work out. We ended up purchasing a mattress for over 3k. After a week I hurt so bad I could hardly walk. We contacted the store and they tried to tell us that we had to sleep on it for 30 days before they could do anything. We asked how we could get around that and they did call and get it approved for us to return it before then. We went back in to try to find another mattress and were told that we could not get a refund, they only offer store credit towards another mattress. Even though they told us we could get a refund when we purchased the mattress, suddenly it was changed to only credit. We were also told that we would have to keep the next mattress we exchanged it for with no option to return if it didnt work. Since the other mattresses were at least 1k more than what we already paid, we ended up stuck with a 5k mattress that is horrible. We would never have purchased from Sleep Outfitters in the first place if we had known the only option was store credit if we didnt like the mattress. The salesmen are friendly, but lie to you to get you to feel comfortable making such a huge purchase thinking you can get your money back if it doesnt work out. Would never shop here again. We've been stuck with a mattress that causes horrible pain to my back and hips because we unfortunately trusted the word of the salesmen and the manager, Jay, instead of reading the fine print. Buyer beware!

We went to Sleep Outfitters to find a new mattress and Victoria was there to walk us through…read moreeverything and "oh wow" how helpful she was!! Victoria was very patient with us and showed us exactly what we had on our wish list. She was very informative and not at all trying to sell us something out of our budget but worked with what we had asked for! She was a wonderful and pleasant person to work with! Thank you Victoria, you made our selection of a new mattress a great experience!

We like recognize our sales consultant, Patrick Lucas, who has truly gone above and beyond at every…read morestep to deliver some of the most exceptional customer to us. During our initial visit, he was very attentive and yet did so without smothering us (aka he made sure we had the space to look around and get an idea of what interested us) and offered great suggestions. He and the interior designer were both so generous with their time in putting together our new rooms. After the initial sale, Patrick has followed up with us regularly - his communication is top notch! In addition to Patrick and our designer, our interactions with the store manager and Patti have likewise been great. Whenever we need other furniture, we will come back to this Haverty's and will recommend that our friends and family do the same.

Everyone is very personable and very good at following up my you regarding your purchases.read more

My wife and I were shopping for beds, and had gone to all of the major retailers in and around…read moreHendersonville. We pulled up to Bedzzz 'N' More, and were a little "iffy" about going inside, as it looked small and a bit cluttered. However, as my Aunt is a small business owner, we decided to give it a try and walked inside. BOY, I'M HAPPY WE DID!!! They had a very surprising selection of mattresses and head/foot boards, and everything was priced very, very well. The staff was very friendly, but didn't stand around trying to pressure us into buying anything; they let us take our time and decide for ourselves what we were interested in, and answered all questions we had. We asked for delivery prior to Good Friday, which was a little less than two weeks away at the time, as we had expected company in from out of town for Easter, and would need the bed in time for that. These people MADE this work for us; they ensured that we would have the mattress, at the very least, though the head/foot board set would come in the Monday or Tuesday after Easter. We were fine with that. However, they were able to get EVERYTHING delivered and set up on Holy Thursday, which was phenomenal! I would HIGHLY and CONFIDENTLY RECOMMEND to anyone to at least consider looking into this place if you need a new bed or headboard! This family-owned and run business goes out of there way to make you happy, and I couldn't have asked for anything better. My wife and I have slept soundly on our new mattress, and proud to have done business with Bedzzz 'N' More! They have made a life-long customer with me!

If I could give them zero I would this place is awful very dirty always has trash and dirty cloths…read morejust laying on the floor we bought a very expensive bed from here 2 yrs ago and it's already falling apart we went to talk with them about our warranty and the wife was awful she acted as if we were scum and didn't care that we spend over 1200 on a mattress she blew us off . We have told everyone we know not to shop there they only want your money don't care about you after that fact do not waste your time or sleep on them

Salesman was helpful during the shopping experience. I was shopping for a bed that I needed…read moreshipped to Tampa for my brother who just had open heart surgery and needed it by July 17. It is still not here on the 23rd. I called several times only to be told they have no control over the shipping carrier. They didn't know who the carrier was. Finally they provided me a phone number for a "hub" and told me they had 30 days to deliver it. When I said you never said anything about 30 days, the salesman said he didn't know that himself until just now. Rather than calling and sorting this out for me, the customer, I had to call myself, wait on hold and sort it out myself. Turns out that they had entered one of their phone numbers (615 area code) rather than my number for the delivery so the company could not reach me to schedule delivery. This has taken up hours of my time for something that should have been simple. Bottom line...unless you plan to pick up your purchase from the store, be prepared to wait an extended period of time to receive it. Also, be aware they apparently have no control over delivery once the purchase has been made.

Service was Terrible. Sold Me a California King when I needed a KING. Then Blamed me for not…read moreknowing the correct size. Owner Manager Passed me on to some associate, who was clueless and just took our order. Now i have a 1400 Jerry Rigged Mattress in a 3,000 dollar bed frame. Lesson Learned ....TALK IS CHEAP at Mattress King.

Positive experience. Lots of options from affordable to more high end. Also Billy was awesome and…read moreso helpful!

DO NOT BUY from this place! They will talk you into buying and make it seem like they will give you…read moregreat service. They never contacted me to set up delivery and I had to call them multiple times to get a delivery date, when it came to them actually delivering the furniture I was notified by the delivery team. The two of my pieces were damaged and would need to be replaced. It took over a month to get the replacement And I had to contact them to get it. They never once took the time to call and talk to me or discuss anything. I had to follow up with them multiple multiple multiple times just to get my furniture. I didn't even even actually get my furniture until months later. Very disappointing with how they treat their customers.