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    Sleep Outfitters of Madison

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm
    Updated 3 weeks ago

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    3 years ago

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    Adam S.

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    Sleep Outfitters of Hendersonville-TN

    Sleep Outfitters of Hendersonville-TN

    4.3(12 reviews)
    5.6 mi
    $$

    We needed a new mattress last year so we went to Sleep Outfitters. We were greeted right away and…read morethe staff was very friendly. We were concerned about getting a mattress that would be comfortable because I have a lot of back and hip pain. We were assured that we could purchase a mattress, try it out and return it for a REFUND if it didnt work out. We ended up purchasing a mattress for over 3k. After a week I hurt so bad I could hardly walk. We contacted the store and they tried to tell us that we had to sleep on it for 30 days before they could do anything. We asked how we could get around that and they did call and get it approved for us to return it before then. We went back in to try to find another mattress and were told that we could not get a refund, they only offer store credit towards another mattress. Even though they told us we could get a refund when we purchased the mattress, suddenly it was changed to only credit. We were also told that we would have to keep the next mattress we exchanged it for with no option to return if it didnt work. Since the other mattresses were at least 1k more than what we already paid, we ended up stuck with a 5k mattress that is horrible. We would never have purchased from Sleep Outfitters in the first place if we had known the only option was store credit if we didnt like the mattress. The salesmen are friendly, but lie to you to get you to feel comfortable making such a huge purchase thinking you can get your money back if it doesnt work out. Would never shop here again. We've been stuck with a mattress that causes horrible pain to my back and hips because we unfortunately trusted the word of the salesmen and the manager, Jay, instead of reading the fine print. Buyer beware!

    We went to Sleep Outfitters to find a new mattress and Victoria was there to walk us through…read moreeverything and "oh wow" how helpful she was!! Victoria was very patient with us and showed us exactly what we had on our wish list. She was very informative and not at all trying to sell us something out of our budget but worked with what we had asked for! She was a wonderful and pleasant person to work with! Thank you Victoria, you made our selection of a new mattress a great experience!

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    Sleep Outfitters of Hendersonville-TN
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    Sleep Outfitters of Hendersonville-TN

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    Bedzzz 'N' More

    Bedzzz 'N' More

    3.8(4 reviews)
    3.8 mi
    $$

    My wife and I were shopping for beds, and had gone to all of the major retailers in and around…read moreHendersonville. We pulled up to Bedzzz 'N' More, and were a little "iffy" about going inside, as it looked small and a bit cluttered. However, as my Aunt is a small business owner, we decided to give it a try and walked inside. BOY, I'M HAPPY WE DID!!! They had a very surprising selection of mattresses and head/foot boards, and everything was priced very, very well. The staff was very friendly, but didn't stand around trying to pressure us into buying anything; they let us take our time and decide for ourselves what we were interested in, and answered all questions we had. We asked for delivery prior to Good Friday, which was a little less than two weeks away at the time, as we had expected company in from out of town for Easter, and would need the bed in time for that. These people MADE this work for us; they ensured that we would have the mattress, at the very least, though the head/foot board set would come in the Monday or Tuesday after Easter. We were fine with that. However, they were able to get EVERYTHING delivered and set up on Holy Thursday, which was phenomenal! I would HIGHLY and CONFIDENTLY RECOMMEND to anyone to at least consider looking into this place if you need a new bed or headboard! This family-owned and run business goes out of there way to make you happy, and I couldn't have asked for anything better. My wife and I have slept soundly on our new mattress, and proud to have done business with Bedzzz 'N' More! They have made a life-long customer with me!

    If I could give them zero I would this place is awful very dirty always has trash and dirty cloths…read morejust laying on the floor we bought a very expensive bed from here 2 yrs ago and it's already falling apart we went to talk with them about our warranty and the wife was awful she acted as if we were scum and didn't care that we spend over 1200 on a mattress she blew us off . We have told everyone we know not to shop there they only want your money don't care about you after that fact do not waste your time or sleep on them

    Mattress King

    Mattress King

    2.8(5 reviews)
    0.1 mi

    Salesman was helpful during the shopping experience. I was shopping for a bed that I needed…read moreshipped to Tampa for my brother who just had open heart surgery and needed it by July 17. It is still not here on the 23rd. I called several times only to be told they have no control over the shipping carrier. They didn't know who the carrier was. Finally they provided me a phone number for a "hub" and told me they had 30 days to deliver it. When I said you never said anything about 30 days, the salesman said he didn't know that himself until just now. Rather than calling and sorting this out for me, the customer, I had to call myself, wait on hold and sort it out myself. Turns out that they had entered one of their phone numbers (615 area code) rather than my number for the delivery so the company could not reach me to schedule delivery. This has taken up hours of my time for something that should have been simple. Bottom line...unless you plan to pick up your purchase from the store, be prepared to wait an extended period of time to receive it. Also, be aware they apparently have no control over delivery once the purchase has been made.

    Service was Terrible. Sold Me a California King when I needed a KING. Then Blamed me for not…read moreknowing the correct size. Owner Manager Passed me on to some associate, who was clueless and just took our order. Now i have a 1400 Jerry Rigged Mattress in a 3,000 dollar bed frame. Lesson Learned ....TALK IS CHEAP at Mattress King.

    Sleep Outfitters of Madison - mattresses - Updated May 2026

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