The wonderful customer service and super competitive pricing can't be beat!…read more This American Mattress is located in the Super City Shopping Center, and they offer various brands of mattresses - Stearns & Foster, Nectar, Tempur-pedic, Serta, Sealy, Beautyrest, etc. They also have frames, sheets, pillows, weighted blankets, sleeptrackers, and adjustable beds. We came here to check out their mattresses, and from the moment we walked in, the staff were very friendly and welcoming. Prices were also amazing, and you really can't beat with the other local mattress stores! Delivery as well as helping with loading of materials into the car is readily available. If you're looking to replace or in the market to purchase a mattress, look no further - you won't regret coming here! Plenty of parking in the shared plaza lot. +super competitive prices +friendly staff! +plenty of parking in the shared lot +located in the Super City Shopping Center

We ordered a mattress in September, and were told it would arrive at a date in October. However,…read morethe employee never entered our order but continued to call us every couple weeks to say the order was delayed by a week. We continued to put our weekends on hold for the mattress, but it continued to not show up. By the time they did place our order, it was after Black Friday so then it was delayed after all the people who got great deals got their mattresses. We did not get any deal, but had to wait from September until late December to get our mattress delivered. With the mattress, I ordered a purple pillow. Purple has a great return policy. I didn't realize that American Mattress would not accept returns of the pillow. We received no discount from them for the excessive delays, and I was not allowed to return the $200 pillow. I was not told at time of purchase that I would not able to return or I would have just bought it direct from Purple. Save yourself a massive headache and order direct from any of the mattress companies like Avocado, which deliver directly, which allows for the mattress to come on time and accept returns.

Terrible experience all around We received a defective…read moremattress and customer service did nothing to help us or to make it right! Stay far away from this company!

I'm still in shock at what a pleasant experience this has been. It was a bit strange to into the…read more"employee-less" showroom, but my young adult daughter and I picked out her new mattress in moments, ordered it up on the kiosk, and it was delivered 13 hours later! Super nice delivery guys, and they took the old mattress away. Highly recommend. Great concept!

I came to this location to look for a mattress after having my current one for 16 years. I was long…read moreoverdue. John was incredibly knowledgeable and helpful. He did a great job highlighting the differences in the mattresses and worked with my budget.

(my box spring warranty experience) This store is telling me that they no longer make the box…read morespring like that, but you are still advertising the box spring like that. The experts online say that it is still made like that. Did Mattress Firm learn nothing from the last time it was sued for false advertisement? Either send me item number 144144P the way it is advertised or give me the full refund of $274.98. 3 days from now I'm going to have surgery I do not have time for the runaround, false advertisement, and mistakes. There's no point in picking out anything because they will send you anything they feel like! I don't care if the box spring you sent me is 100 times better it's the principle of the matter. I never would have spent an extra fifty-seven dollars for an upgrade because all of your box springs look like the same planned obsolescent junk. What was sent to my house was completely different from what I picked out. Nowhere on the tags does the model number match. I would have just gotten the same box spring I had, the one that broke. I prefer a box spring that has wood and metal. This was the only box spring that looked unique compared to all the other junk. You guys used false advertisement to rob me of $57.

Nothing but great things to say about Furniture Avenue!…read more I bought my very first couch here recently. I did some online browsing before coming into the store to see what they have; they have a plethora of options at such affordable prices. They didn't have as much in store as they did online but you're able to place your order online at the store. There's also a large downstairs with additional furniture like beds, couches, coffee tables, etc. We found easy parking right in front of the store, as well. We were helped by Daisy who was very personable and helpful. After finding a couch, we sat down together and she went through the pricing with taxes and delivery. Everything was very upfront and she made the process quick and seamless. Our bed was delivered to our second floor apartment (they called me prior to arrange a time) literally two days later! The 2 gentlemen were nice and made carrying a couch look very easy! We've been obsessed with our new couch ever since. If you want quality furniture for a good price, I definitely recommend Furniture Avenue!

Worst customer service and owner is rude. I Don't recommend shipping there , everything is old…read more Even Walmart has better customer service, return/ exchange policy and prices.

Discount Mattress' Skokie store lives up to its name and provides great customer service. Today we…read morepurchased a good quality twin mattress for a spare bedroom. Sales associate Kevin was extremely knowledgeable, personable and professional. There was ample selection of mattresses in stock, we made our selection, got a great price and extremely helpful service. Kevin loaded the mattress into our car and we were off very quickly. It was nice doing business with Discount Mattress in Skokie.

Everything great. Replaced our $1500 mattress for one from Discount Mattress for half the price…read more Took a little getting used to the foam but our backs have thanked us for the change. As far as the store - customer service is outstanding. Store purchase was without pressure and easy. When we realized that the box springs wouldn't go around a bend in the house they delivered split box springs without charging extra for the change or additional delivery.

Very pleased. Went to a number of stores because selecting Mattress Firm. I worked with Jeremy who…read morehas been doing this for some time and was very helpful. He worked with me to get a bed that both met my needs and budget. It was a busy day, and the computers were being less than cooperative, but he got everything handled. The delivery was careful, fast and damage free. This happy customer recommends the Skokie Mattress Firm store.

NEVER BUY A FIRMCARE WARRANTY FROM MATTRESS FIRM. I bought an adjustable base 10 year warranty from…read morethe Skokie Blvd. location. The sales person at that time, Thomas, sold it by saying if anything at all happens it would get replaced. What he DID NOT SHARE was that the warranty is supplied by a 3rd party. My remote broke and I requested a replacement. It was only then that I found out that Mattress Firm NEVER sent my warranty information to the 3rd party (Extend). So I essentially had no coverage. I am now forced to wait 14 working days or more for Extend to get me into their system. Extend basically said they have other bigger issues and mine was not a priority. Or I can pay $99 out of pocket in addition to the $350 I already payed for the warranty. It took many phone calls to discovered that this "warranty shell game" means that Mattress Firm absolves itself from any responsibility after your extended warranty purchase. That is direct from the mouth of Derrick, the Skokie Blvd. manager. He said sorry, just wait, he could do nothing even though Mattress Firm made the egregious error of not sending in my warranty information. That is not a good answer from the company who made the error. So please save yourself a lot of time and do not shop at Mattress Firm. They are not honest.

Ok, I'm impressed with this Bobs Location. They definitely have some very good items, and the…read moreprices are a major deal. The GLAM designs on the bedrooms is so eye catching! And the price is very good! I think based off the sign "Discount Furniture " this is more 5. Furniture at those discounts. Also, 5 showroom as well. I've been to some other locations, they were not as nice. Very impressed. Fun Art at great prices as well. I think it's a great one stop shop to decorate your Airbnb. Apartment. Condo. House or even office! I love the options and the prices. They match up. Polite service, not too pushy. I appreciate that'. Located in same mall As BMO bank & medical Pure Spa. Across from Westfield Old Orchard Mall.

A quick review. I came in to look for a new dresser and unfortunately didn't find anything that…read moreworked for me. The staff did greet me and said if I needed anything to ask, but not much follow through on the service front. That's fine really, I don't like pushy sales people. I get that commission is important but I can't consider a purchase comfortably with someone hovering around, so the lax attitude was appreciated. They have some interesting and unique stuff, but some of it looks like it's been on display too long. The floor plan is a bit messy here and scratches on display models don't scream professionalism. My buddy got some things here a while back and found them to be of good quality and value, and I'd say they have a range that gets there on the higher end price wise. They also have some cheaper stuff that looks like Amazon level furniture, so you can get a range of options. I'd recommend them if your in the market for an unique accent piece.

I was on a hunt for a new mattress. I stopped here and was met by Thomas. I told him exactly what I…read morewas looking for and my price range. The mattress I was looking for was actually out of my price range. But, Thomas worked his magic and got me very close to the range that I wanted. So needless to say I have a new mattress coming my way. Thomas was very helpful, professional and courteous.

Jim helped us upgrade to a king bed today. He was extremely knowledgeable, friendly and patient. We…read morehad a great experience and would most definitely recommend his services.

Victoria greeted my boyfriend and I the moment we sat on the first couch that caught our eye. While…read morewe loved it, she helped us find something that checked our boxes even better. This was our very first couch purchase, and she made the entire experience easy, stress-free, and genuinely enjoyable. With our recent job change, our credit wasn't in the best place, but Victoria still helped us find financing options that worked for us. She answered every question with patience and a great attitude. I was extremely happy with her service. We'll definitely be back to add onto this purchase, and if you need anything at Ashley, I highly recommend asking for her. Couldn't have asked for a better birthday gift; amazing furniture and amazing service.

Horrible experience, go in on a Sunday and picked a couch set. Sales person Kenneth told us when do…read moreyou want it by. We say Friday. Today Friday comes and nothing. We call their hotline and they say the order is set to come thru 12/17. Thats not what was told to us. We go to the store and every excuse in the book was given to us. Kenneth is off today, surprisingly. Okay now we are told that our couch is a hot item and their system did not update when he placed the order. So that's why it's unavailable. Why didn't they reach out to us throughout the week to let us know? We got rid of our old couches the night before. What a nightmare, waste of time. You'll be waiting like a sitting duck. No communication, and all lies. Phony bologna. You would expect better from the big companies