Stayed in the SpringHill in corralville. Rooms were clean. The staff was very nice and the…read morebreakfast was standard for a hotel. Overall, a good stay.

This place deserves 10 stars.. from the great customer service, to the cleanliness of this place…read more Impeccable...rooms are huge. breakfast was delicious, and the hostess was gracious.. I definitely recommend this place.

My wife and I are long-time, active members of the Hilton Honors Program, and we choose Hilton…read moreproperties whenever possible because we typically receive excellent service and consistency. Unfortunately, this experience did not reflect the standards we have come to expect from the Hilton brand. We arrived at the hotel on Friday, December 5th, for a large, two-day wrestling tournament taking place across the highway from the hotel. Many of the team's families were staying at this same property. We initially booked our stay for two nights with plans to depart Sunday morning. Prior to the incident in question, there were a few minor maintenance issues in our room (a showerhead needing replacement and a couple of broken items), as well as some snow accumulation on walking surfaces outside. However, these were not major concerns. The hotel itself was clean, quiet, and comfortable, and all staff we encountered up to that point were friendly and professional. As the tournament progressed on Friday, the weather forecast for a minor snowstorm quickly escalated into a significant storm expected to hit the Iowa City metro area by 6:00 PM on Saturday, December 6th. Due to safety concerns, the tournament organizers adjusted the schedule to conclude much earlier than planned so families could travel safely. In our fifteen years of traveling for wrestling, this is only the second time we have ever seen a tournament schedule changed mid-event due to weather. Given the seriousness of the forecast, my wife and I made the decision to leave immediately after the tournament concluded rather than risk traveling during the storm. On Saturday morning at approximately 8:00 AM, as we were leaving for the tournament, I spoke with the front desk receptionist and explained our situation and weather-related safety concerns. I asked whether we could cancel the second night of our stay. The receptionist acknowledged the concern and told me she could not process it herself, but that the manager would be able to assist once he or she arrived. At her request, I left my name and phone number for a return call. At 11:30 AM, having received no call, I contacted the front desk again. I was reassured once more that this would not be an issue and that the manager would contact me upon arrival. At 1:30 PM, as the tournament was concluding and we were preparing to leave town, I called again to resolve the matter before departing. At this point, the tone and information from the front desk changed completely. The receptionist became rude and dismissive and informed me that the manager would NOT be coming in and would NOT assist with the request whatsoever. I asked multiple times for a return call from management and was explicitly told that no call would be made. The abrupt change in communication, combined with the unprofessional and rude behavior shown during this final interaction, was extremely disappointing. Given the legitimate safety concerns related to a major winter storm and the multiple reassurances provided earlier in the day, I believe our request to cancel the unused second night was both reasonable and justified. At a minimum, we feel we are entitled to: - A return phone call from hotel management, and - Reimbursement for the unused second night due to the documented weather emergency and early departure. We have always trusted the Hilton brand for consistent service and professionalism, and it is our sincere hope that this matter will be reviewed and resolved appropriately.

ABSOLUTELY HORRIBLE. The owner doesn't care about this property AT ALL , according to the…read moremaintenance guy The rooms are filthy, our toilet seat wasn't even attached to the base. The furniture is beat up, what there is of it. Coffee is COLD, and breakfast subpar ( the sausage was so overcooked you couldn't chew it. No cold water in the foyer, and elevators were terrifying. No smoke alarm. The general manager was "surprised" and appalled each time she heard a complaint. She "was going to address that right away!" Pfffffft. If there was a way to give a zero star, I would! Our stay was BEFORE football season!

I noticed an odd smell when entering our room, but since hubby didn't notice it as much, we stayed…read morein the room. It definitely wasn't as noticeable if you didn't leave the room, which in some ways is a good thing I guess.... The kitchen set up was nice - a full sized fridge which is always a bonus. I felt like the King size bed was too close to the air conditioner/heater for anyone needing to get up at night and I didn't like the lumpy pillows. Breakfast was ok - it's nice that they at least offer something.

This is a very good place to stay the food is incredible and delicious you can get a free…read moretoothbrush they are very welcoming free make up wipes a big room and has necessities had closet and my daughter who is 12 could hide in the cabinets big bathroom. I stayed in room 320 and it was crazy I lived it I will be back here soon

Clean and attractive hotel. A special rate was available so…read morefor $2/night more I selected a suite. Large king room with separate sitting area w/desk and a 2nd TV. This room, 210, is handicap accessible except it has tub/shower with hand rails but not a step-in shower. That is disappointing since it is HC otherwise. Still room is large, well maintained, clean.

Decent Fairfield experience. Efficient staff. Relatively new infrastructure. Enough free…read moreparking. Breakfast was acceptable. Not a destination but an acceptable choice in area.

When I entered the room we were assigned, someone else's belongings were all over the place, and it…read morereeked of weed. I returned to the desk to figure out what happened and ask for a different room. They did get me a different room, and this one was fine. It was clean. I didn't feel super safe as a female in this hotel though and the experience with the first room made me very uneasy. I've now had two bad experiences with an AmericInn in Iowa, so I don't think I'll be back

1 Star - DO NOT STAY HERE! We were traveling with our family…read moreand kids and had an awful experience. The room smelled of mildew, had mold and stains in the bathroom, missing ceiling tiles, a loose door lock, and signs of water damage. The room looked nothing like the photos online. When we requested a refund, we were told to wait 3-4 days to speak with a manager. Another family member's room had a broken A/C unit during 90+ degree weather. We paid for two nights but left after one. Save your money and stay elsewhere.

This place is a roach motel... literally. We stayed at the Marriott the night prior but due to an…read moreevent the following day they tripled the price of their rooms so we looked elsewhere to stay. Unfortunately we found this Days Inn. I knew right away just by the look of the exterior that this was a bad idea. When we checked in, one of the ladies behind the counter was holding a new born infant in one arm while attempting to check a person in. That was really odd. Got our room keys and went around to the side of the building and went in. The place smelled bad, and it looked like the carpets haven't been vacuumed or cleaned in years. There were cigarette butts and other litter everywhere. Walked into the room and was immediately greeted by the smell of 10,000 ash trays. The sign on the wall says they charge $250 if you smoke in the room. I'm assuming they don't enforce that. It was bad. I just felt dirty being in there. Walked into the bathroom, and there they were. Two roaches scurrying behind the toilet. And that was my ticket out of there. Went up front and demanded a refund. The lobby was busy and I think that's why they didn't give us any push back as there were a lot of Iowa fans in town for the opening weekend football game. I truly believe that had the lobby been empty they wouldn't have given us a refund. This place is disgusting. Wouldn't stay here if our car burst into flames and they were the only hotel left with rooms within 50 miles.

Don't. Just DO NOT. This was on the shower curtain while my 9 year old son was in the shower. Roach…read moreby the pool. Completely unacceptable. The rooms were dirty, but don't take my word for it- just check out the windowsills. Please, spend the extra money and stay somewhere clean.

I called from the road to verify rooms were available. Desk guy was super cool , said he had rooms,…read morenot to worry about a 9pm arrival. I booked the room online, arrived a little later than 9pm. Front desk guy (Devin) ,welcomed me, asked my name , had everything ready for a very quick check in. We started talking about food in the area, as I was hungry from traveling. He mention a pizza place,close,good and fair pricing.well being from Chicago, I was hesitant , but said why not. Devin was very professional, organized, and a pleasure to deal with after a 5 hour drive. Room was great, comfortable and spacious for the rate $98. Got settled in, ordered pizza, found it to be good, ( not Chicago good,but good). As a person who travels often, it was a pleasure dealing with Devin and staying at this Quality Inn location I would recommend this location for your travel accommodations Hopefully management recognizes what a top notch front desk person they have. It's a choice where to stay, and with top notch employees like Devin, this will be my choice next trip to Coralville . Thanks Devin !!!. Also some cool shopping close by as well!

Stayed here over a football weekend so the prices were already inflated. Unfortunately, our stay…read morewas disappointing. The accommodations were subpar, and the room had a strong, musty odor that made it uncomfortable to be in. The overall condition of the room did not meet our expectations, especially for the price. We would not choose to stay here again.

I don't stay at Hyatt properties often since their portfolio is not as expansive as Marriott but I…read morehave to say this property really impressed me. Located right outside of Grand Rapids, the property sits on what seems to be a brand new restaurant and shopping district. Right outside the hotel you can conveniently walk to a bar, local gym, and a few shops. The area felt very safe, clean and quiet. You can tell you're in the suburbs. The hotel itself was also very well maintained, like new. The staff was pleasant and welcoming. At check-in they provide bottled water per request. I had a one-bedroom suite and it was honestly perfect. Just the way I like it. Modern decor, good lighting, a fridge, and a Nespresso machine. The tv surpassed my expectations, fully smart tv compatible with Netflix and HBO Max available to stream. The bathroom was spacious with warm bright lighting, plenty of towels, and the shower had the perfect water pressure. The room was overall very cozy. The gym facility was very well maintained with plenty of cardio equipment like treadmills and Peloton bikes. There is also an indoor pool and hot tub next to the facility. Highly recommend this Hyatt if you're in the area.

Wow!! We stay at a lot of Hyatt hotels because of the rewards the company offers and I think this…read moreone tops any of the others. Customer service was great, the lobby and restaurant looked beautiful. Swimming pool looked clean and the fortress room was fully stocked. A Starbucks by the restaurant and they did a great job making drinks. The only down side to this location is no free breakfast. Which is fine, there plenty of places to eat within walking distance. Parking was less than $10 a night - which is a steal. And to top it all off, the room was amazing. We got a suite (that was not much more) and got a couch bed and a king size, and the view of the river was a sight to see. We have to come back often to see family, and will likely be staying here.