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    Sleep Bargains

    5.0 (2 reviews)

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    Sleep Bargains

    Sleep Bargains

    4.9(29 reviews)
    7.4 mi

    This was our second stop while looking for a king bed. We walked in & was greeted by JC & he told…read morehe'd be right there after finishing up with the couple at the register. We told him what we were looking for & what type of bed we didn't really like. From the knowledge we learned at the first store, we knew we wanted a spring mattress not memory foam. So he had us lay on his most popular one. It was a bit out of our price range so he had us try something similar for a lower price & also another one at an even lower price. He also suggested we try the hybrid which is foam on he top layer, spring on bottom. We liked that as well. We narrowed it down to the hybrid & middle price point spring, but in the end chose the spring. We were told that the king size would have to be ordered & that it would take 2 weeks. Delivery was free, unlike the first place we visited. JC was great, he wasn't pushy & we didn't feel pressured to buy it. We got a call in just 1.5 weeks that it was ready. They communicated well the night before the timeframe they'd be coming & when they were about 10 minutes. A very quick easy drop off. Last night was our first night with the bed, & ohhhh it's so nice. Our dog sleeps in our bed & we all have space now without feeling cramped. We had a great nights sleep. Locally owned, go get your bed here!

    I Recommend, this is my second time purchasing from this location and I was even more satisfied…read morethan my last purchase! I needed to have delivery this time and the team that came to my house was so friendly and helpful with getting everything setup for us.

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    Mattress Firm Columbia Tech

    Mattress Firm Columbia Tech

    4.3(46 reviews)
    9.3 mi
    $$

    5/5 for James' service and operational efficiency 3/5 for…read moreMattress Firm's business technology services I recently purchased a mattress from Mattress Firm and wanted to share my experience, both the positives and what needs attention. We were interested in a clearance mattress that was being discontinued, and after spending time in the store testing several models, I decided to purchase it. The system showed that one mattress was still available in inventory, so I went ahead and completed the purchase. A few days later, I received confirmation that my mattress would be shipped and delivery was scheduled. Unfortunately, just before delivery, we were contacted and told that the mattress was no longer in stock and that the inventory system had been incorrect. This was extremely disappointing. From what I understand, this issue happens because the system tracks items based on logical counts rather than real-time physical verification. It seems that the warehouse and retail systems don't always sync immediately, so an item can appear available even when it's not. This creates unnecessary frustration for customers and damages trust, especially when buying clearance or limited-stock items. That said, I want to highlight James, the Assistant Manager, who was incredibly professional, accommodating, and understanding throughout this situation. He went out of his way to help us find another mattress that suited our needs and offered us a great deal to make things right. Thanks to James, we still left the store feeling taken care of and confident in our final choice. If Mattress Firm wants to improve customer satisfaction and trust, they should think about transitioning and investing in a more reliable inventory tracking system that syncs warehouse and store data in real time. Adding a verification step before finalizing purchases would also help ensure that items shown as "in stock" are truly available. Incorporating technologies like RFID scanning or AI-based inventory forecasting could help prevent these errors altogether. These improvements would go a long way toward reducing cancellations and allowing great employees like James to keep delivering the excellent service that keeps customers coming back. Despite all of this, we've tossed our old bed aside and have been thoroughly enjoying our new Beautyrest. If you ever come across needing a new mattress, ask for James!

    It was time to get a new mattress so we decided to go for a king this time around. Upon entering…read morethe store the sales associate greeted us but didn't give us the impression that she needed to "sell us. " once we had looked around sufficiently, she approached asking a few question to guate our level of interest in purchasing. Once she knew we were interested in make a purchase she walked us slowly toward what we were looking for as it pertained to sleep style, level of firmness etc. we gave her the budget we were working with and she went to work. Between some light conversation and us laying awkwardly on the bed in from the the associate, we arrived to a decision and made the purchase. The prices range of course so make certain you go in with a budget unless money is no object to you.

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    Mattress Firm Columbia Tech
    Mattress Firm Columbia Tech
    Mattress Firm Columbia Tech

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    Mattress Firm Cascade Station

    Mattress Firm Cascade Station

    4.4(66 reviews)
    9.5 miNortheast Portland
    $$

    Very happy with the service we received from Janna. She was friendly & helpful without being pushy…read more They were having a Memorial Day sale so we got a fantastic deal. Janna was great at answering all of our questions. I highly recommend shopping at the store if you're looking for a new mattress. Unfortunately the mattress we purchased ended up not working out for us and we were happy with the response and the quick turnaround we received.

    In need of a new mattress for my adjustable frame, I started the unpleasant process of shopping for…read moreand trying out new mattresses. It's impossible to buy a mattress without test driving, but who wants to lay down and roll around on a mattress that so many others have done the same? Some of the stores I visited had mattresses so dirty, I wouldn't touch them let alone lie down on one! Since I bought my last mattress from Mattress Firm at Cascade Station while they were under a different name, I decided to go back there. I'm so glad I did! I was lucky enough to work with Amanda, who is up to date and knowledgeable on the new technologies and able to explain it. Rather than push me towards a specific mattress, she asked questions and listened to my needs and then pointed me to just a few to test and hone pd in on my version of comfort. Amanda is customer oriented and really knows her stuff! I bought my new mattress and I gave it a few weeks but it felt too hard. I wanted Firm but this was really hard. I went back to the store and Amanda explained that it does take awhile to break in a new bed. She recommended a topper for the break-in period. She was more than happy to do an exchange, but explained that if I went for a less Firm bed that immediately felt comfortable, when it was broken in, it would be too soft. So I followed her recommendation and got a topper and have slept so comfortably ever since! Not only does the topper give me that little bit of cushion, it has a cooling pad which counteracts the heat that most new mattresses give off. Sales people are always nice when selling you something, but not all are accommodating when issues arise. Amanda is consistent! She is there to help customers make the best choice based on their unique needs. She truly wants customers to have the best experience both in the store and when they get their bed home. Amanda is professional, knowledgeable, customer oriented and just a delight to work with transforming what can be an unpleasant experience into a painfree, hassle free fun experience. Thanks, Amanda!!!

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    Mattress Firm Cascade Station
    Mattress Firm Cascade Station
    Mattress Firm Cascade Station

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    Sleep Bargains - mattresses - Updated May 2026

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