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    Sleep-Alertness Disorders Center

    5.0 (1 review)

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    13 years ago

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    Axis Integrated Mental Health

    Axis Integrated Mental Health

    2.8(12 reviews)
    0.1 mi

    I'm giving Axis 2 stars instead of one because the nurse practitioners were great to work with and…read morehelpful. My biggest complaint is the scheduling system, more specifically rescheduling and cancellations. It is almost impossible to cancel an appointment or talk to an actual human on the phone. I had to cancel an appointment due to me of my children getting sick, I tried to cancel over the phone but was sent to a voicemail which I'm assuming they don't listen to. I was then considered a "no show" for the appointment I tried to cancel on the phone. They try and charge you $50 for that no show. The communication is a joke. Avoid.

    Referred here by the primary care doctor. He suggested I go in person to set an appointment. (he…read moreknew there were issues) Entered office at 1pm. Lights on, doors unlocked, empty. No one there. Creepy if not disturbing, lack of security. Phoned to make an appointment. A I scheduling would not make an appointment. Not even 8 months out. Finally got a live person. Scheduled an appointment 2 weeks out. Gave insurance. 4 hours before the appointment, voice mail was left stating there was an issue with my insurance. I was to bring $300. If I cancelled, there would be a $50 cancel fee. I left voice mail to cancel. I will be curious if they send me a bill for $50. Talk about INCOMPETENT BIZ. RUN RUN RUN AWAY from this biz. If you are not crazy before going, you will be after dealing with them !!!! LOL

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    Axis Integrated Mental Health
    Axis Integrated Mental Health
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    Sleep-Alertness Disorders Center - c_and_mh - Updated August 2026

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