My father was admitted last week for a two week Respite Care Stay and we are very happy we chose…read morethis center. My family and I toured about four other care centers and Holly Heights stood out with the excellent staff and attentiveness. The center could use a little updating but the excellent care, friendliness and care my father is receiving stands out.

Unfortunately, my mother was a resident of Holly Heights Nursing Care Center and Rehabilitation…read morefrom December, 2023 to December, 2024. She passed away on December 3, 2024. I believe the extremely poor quality of her life there, and the lack of medical attention shortened her life significantly. During the first six months of her residency, she received subpar day-to-day care. She did have one CNA that she really liked, but she left when management changed. Complaints during this time period included being soiled for extended periods, slow response to the call button (upward of an hour), filthy living conditions, a mouse infestation, no emotional support and overall rude management that dismissed the family's concerns. My mother's vision greatly declined so it was hard for her to use a phone. We had to rely on staff to bring her a phone to have any type of communication. The staff was always so put out with this request, and would often hang up on family members. You were lucky if someone even answered the phone! It was hit or miss. Fast forward to September, 2024. This is when my mother truly suffered and declined. Ownership changed, which included a whole new administrative staff. They also cut staff and wages for existing employees (which was relayed to me by one staff member). Mom suffered a stroke that sent her to the hospital. Unfortunately, the stroke was undiagnosed by the hospital. She should have had an MRI performed. While in the hospital, she was diagnosed with a urinary tract infection. This to me, is a result of her not receiving proper hygiene care from staff. The biggest health concern, is that my mother was complaining of lower abdomen pain. This was ignored by the staff, doctor and social worker that got involved due to the family constantly asking for help. Because the facility refused to have additional testing done, the family had to go outside of the facility for further testing. As a result of a CT Scan, it was recommended that a colonoscopy be performed. By the time we got the clearance for this procedure from the Cardiologist, it was too late. We waited 8 months for this health condition to be addressed by the facility. My mother was just too weak for the procedure. I believe she had a serious health condition, as this was a hereditary condition that we were concerned about. The food menu changed dramatically once ownership changed. Many food items were discontinued, and food quality was so bad. Many residents complained of how awful the food is. How do I know this? Well, because many residents shared this with me. The food was so bad, that my mother had no desire to eat. Also, due to her stroke, she was unable to properly feed herself. The food was just dropped on her table. She had to fend for herself, and it was a real struggle for her. Every time family visited my Mother, we consistently had to clean off the food that was slopped on her chest, bedding and the floor. She was not able to hold a cup without spilling the contents all over herself and floor. We eventually purchased a non-spill cup for her. My mother was severely depressed in this facility and declined quickly as a result of living conditions and lack of empathy from the staff. The activity director only visited my mother one time (toward end of life). My mother's existence consisted of laying in bed all day, with headphones attached, listening to the same TV program over and over again. Unfortunately, I was out of state, so my visits were not as frequent as I'd like. They did become more frequent once I learned of the appalling living conditions. When I did visit, I was shocked, deeply saddened at what my poor mother succumbed to. She felt helpless and just checked out emotionally. All of the above was reported to the facility, Ombudsman, Colorado Health Department and Adult Protective Services. An inspection was completed by the Health Department 1 1/2 months from my initial complaint. This was just too late. The facility was fully aware of pending inspections from various agencies, so they were able to portray a false impression of what normal conditions are really like because of the heads up. It should be noted, that the staff often blamed my mother the lack of her care. So, let's blame a stroke victim for her declining care? It's just easier for them this way I guess. She did this because she dreaded interacting with many employees, especially the social worker and the new management team. Her concerns fell on deaf ears. This is so shameful and inexcusable! Sadly, new management (director and nursing director) was not accountable in any way for the lack of care for my mother. I was told that weekly communication with the family was a courtesy only and should not be expected, and that they had lives outside of work. Yep, that's what we were told on a phone conference. If you are considering Holly Heights for the care of your loved one, please do your due diligence!

I volunteer at various senior care facilities throughout Metro Denver and this one is among the…read morevery best. Friendly staff, elegant environment, residents seem happy. Really good energy here. Shalom!

"Wow," is about right to express our impressions of Shalom Park! We had that "WoW!" experience!…read more When our mother fell during a recent visit, we wanted to find a place that would care for her during her rehabilitation. We found the perfect place for her in Shalom Park! The nursing quality and other staff were so attentive and our mother actually enjoyed her stay! While she never liked PT, they pushed and encouraged her repeatedly, gently, to get out of the room. We are very grateful for the care she received! Thank you, thank you, thank you!

I have sincere gratitude for the amazing support, guidance, and care that Willow ABA has shown my…read moreson. The staff at willow is attentive, professional, personable, and I wholeheartedly believe each and every one of them truly cares about my son and his success in their program. Willow ABA and their staff has made a tremendous difference in my son's life and I can't thank them enough for everything they have done and continue to do on a daily basis. As a parent of an autistic kiddo and have dealt with many different therapies, providers and facilities, I am confident in saying that Willow ABA has provided the best service and support I have ever dealt with. Their commitment to his education and well-being is truly inspiring, and I am grateful for the positive impact that they've have had on his life. I know that my son will carry the lessons and values that he has learned at Willow ABA with him for the rest of his life, and I have no doubt that he will continue to thrive and succeed thanks to the foundation that they have helped him to build.

Hilltop Park has been an incredible place to work! I've been to other facilities that are not even…read morehalf this nice. Everyone is smiling, says hello, and seems to care about the residents and love what they do! Great atmosphere, smells clean, the residents are happy. I definitely recommend this facility for not only your loved ones, but also for yourself if you are in the healthcare field!

This community has an incredible team of healthcare professionals. The admissions director,…read moreAngelina was so responsive and so educated on financials and made the whole process seamless. the Director of Nirsing ( I think her name was Marlene) helped make this process so stress free. It's never easy putting above one on a nursing facility. Overall, I am so satisfied with the care my loved one is currently receiving.

Wonderful in-home therapy provider in Denver. Mark and Rachel are wonderful and so caring and…read moreworked hard to help our family find an RBT to fit our busy schedule. We're already seeing progress and so grateful to them and our kind RBT!

My three-year-old son has made a complete turnaround after beginning at Denver Kindercare the past…read moresix months.  When he started he was kicking and biting and lashing out but all of that stopped after he started at Kindercare.  An obvious advance in his education was apparent as well.  I know that his teachers are really succeeding because he is able to answer the daily questions provided for the parents, not to mention when he "teaches" mommy and daddy about how plants grow emulating the teachers and showing how truly interested he is and the impact they are making in his life. I love the way we get daily progress reports about nap time and lunch time as well as a description of what he is learning each day.  For the first time ever, after moving up to the next class, my son decided he wanted to be "little" again because he loved Mrs. Ciarra so much!  Thank you to ALL the staff at Denver Kindercare especially Siham, Angelica, Ciarra, Cindy, Crystal, Renee, Sam, Jeremy and Taylor for helping me raise my child in an environment where I know he is safe, happy and being prepared for his best future!

My son has been at the Denver Kindercare for 2 years and we both absolutely LOVE it!! Every morning…read morewe are welcomed by friendly greetings and he is loved on throughout the day. I get amazing updates and communications through out the day which allows me to work in peace knowing he's loved and well taken care of. All of the staff is amazing and so loving. As a toddler, I signed my son up for music and now he's doing phonics and cooking classes with Mrs. Crystal and absolutely loves every class!! Thank you Denver KinderCare for all you do for our family

This is SUCH an amazing child care facility. Our 17 month old son has been going since he was 14.5…read moremonths and has done so well. He has mastered using utensils, adjusted to being either other care providers, and has so much to say (in his own way lol) at the end of his days. They also use the procare app so we are updated throughout the day which is very reassuring. They have had the highest standards of care regarding COVID as well which helps us feel that our son is as safe as possible without being protected with a vaccine since he is too young. Cannot speak higher of Happy Ladybug and the teachers/directors/owners.

Our daughter loves this school, they do such a remarkable job I cannot recommend them enough. We…read morealready have our 12 wk old son on the list. In fact, we put him on their list when we found out my wife was pregnant! In my opinion, it's the finest daycare in the city (and we visited several). Their loving staff is the best in the business and our daughter has grown and developed so much. Great execution by all parties at Happy Lady Bug. 5-stars!

I went to Rocky Mountain Mind & Body hoping to get some relief from many long years of suffering…read morefrom a major depressive disorder. First, Steve and his staff are amazing, caring, and think of your experience and comfort above all. This has proved to be an effective treatment for me with results in an incredibly short time. If you have spent years on traditional meds for depression and they don't seem to be working, I highly recommend you talk to the wonderful people at Rocky Mountain Mind & Body!!!

UPDATE: So they called me back finally and now gave the excuse that they could not refund the $20…read moreon my bank account due to there being a "fraud" report blocking it and they need my bank to notify them that it was removed. First, even if the bank did, they cannot refund it on the original card because that was cancelled. Second, the extra payment I made was on a credit card and so that is where the refund should go. That has no block. Their billing practice is sketch and so I did file a formal complaint and told them in no uncertain terms that my complaint stands, my low reviews stand, and they can keep the $20 if they feel all of this makes them feel good about their ethical practices in terms of billing and customer service. I have spent too much of my personal time, my work time, dealing with this. Fair would have been that both me and the company work to resolve the issue, but it has been essentially put on me. They took no accountability, offered no apology for my inconvenience, and gaslighting me. This is unfortunate because they have genuinely good counselors, therapists on staff but their leadership and overall ethics have much to be desired. This is my last update because I refuse to give them one more second of my valuable time for $20. Chalking this up to a $20 lesson of where not to do business. UPDATE: Downgraded my rating because I realized that they took my payment without recognizing that they had already took it so now THEY OWE ME $20. I keep calling the number on the automated response to these reviews that they say to call and I cannot get a live person. So now, they are 1 star and I can't get anyone to call me back. They are now claiming they credited it to my account but could not answer how this could be since I do not see a credit back to either my credit card or to my bank account. So the therapists are good as are the staff. The reason for my very low rating is because of the fact that they charged my card on file for a $20 copay owed from ONE YEAR AGO WITHOUT TELLING ME and so I thought it was fraudulent charge, cancelled my debit card, waited over a week to get my new one, had to notify all places that used my old debit card. If they had just called me, told me that I owed $20 from a year ago and ASKED IF IT IS OKAY to charge the card on file, I would have just said yes. No big deal but now they made it a big deal. I will NEVER go back ever. I don't care if they have the best staff on earth. NEVER because them not contacting me is NOT RIGHT. Shame on them!!!!