Probably one of the worst management companies around the Triad. If you are buying a home make sure your HOA is not this company. Probably one of laziest companies to deal with. They want to control everything and do not support local small businesses people trying to make a living in this economy. One of my neighbors had a cookie stand out and they were asked to remove it not personally but in a newsletter. They have money to send newsletters but can't even get us a new tennis court or court in general. This management company needs a reality check, they want everything perfect not knowing there are real people struggling to keep their lights on, do you honestly think we care about the side of the house if we are struggling to live. They have money to buy Slatter cars but our neighborhood looks run down with potholes and half of the streetlights are different colors or don't work. Slatter needs to choose their problems a little better and stop going after people who are just trying their best to live life with what's given to them. They need to be held accountable for their actions. I will be reporting them to NC Department . read more

Poor communication with staff. Does not respond to emails in a timely manner. Have to give the President credit for talking with me. Tend to ignore major violations and send petty violation letters to residents who maintain the property. Very opinionated and biased. read more

I live in a community managed by Slatter. They do almost nothing to enforce important rules (e.g. about a quarter of owners aren't paying monthly fees without apparent consequence). Requested repairs aren't done. Communication is nonexistent. When approached, their only competence appears to be explaining why they can't help, including being too busy - I don't know what their priorities are but our community isn't among them. Terry Slatter, Slatter Management Services President: if you read these reviews, uniformly negative, and you give a damn, perhaps it's time to get involved. Your company's reputation is suffering and it's not only me, it's not only my community. read more

Our community uses Slatter Management. Our entrances are nicely kept and issues are handled quickly and appropriately. The fees are low and communication has been great! read more

Received excellent service from Latisha at Slatter Management today. I left a message with no expectation to hear back today, but got a return call in about 2 hours. She expertly handled my concern and gave me the information I needed. I realize HOA management firms have a bad reputation, but have to give kudos to Latisha! read more

Extremely poor communication, extremely slow and poor response to issues that arise in the community. Do not hire this company.

Terrible management. Do not fix access gates that are broken nor broken windows. Charge a lot for fees and do nothing!

They could do a much better job with their communication and ignoring major violations because it's easier to send a letter about minor violations to the residents because it's less work to address. I've never been treated rudely, but you can tell that the employees don't really care if you're unhappy or not and don't realize the stress that violations letters put on a family, especially when we are trying to do the best we can, and raise 2 small children. Whatever, they get their paycheck and call it a day. It's honestly a waste of time to try to deal with any HOA. They have all day to pick through the covenants and time to be creepy and snoop on others property as well as take pictures of your home. Did I mention that it's really CREEPY to know that someone is taking pics of your property when you're not home. Can't wait to move!!!! HOAs are the worst! read more

Horrible staff. Called to get an explanation of late fee reporting to the credit bureau and the lady was rude and hung up on me! No community should use their services read more

Slatter Management and board of directors. The above organisation are racist Back in November 2019 I purchased the property, at the rear there is a wedge of land that belongs to me BUT is was not fenced in and looked liked that part of the property belonged to Ron Wiley of So i fenced it off 6 foot high as the it could be claimed by Ron Wiley as stated by NC law on land. inside the boundry line not on it. just case you are asking yourselfs. On the 16th of April of this year I received a friendly reminder stating the fence I've been erected without board approval hence. On the 22nd of April I submitted request for approval for that fence. On the 6th of May I received notice the suggested works had been denied. On the 6th of May I Submitted via email and logged it on the management company's system that I have a few questions that needed to be answered and one of the questions was the fence in question reducing the height to 4 foot would work or not, that question was unanswered so I took that as no declined. the other question was Historically the pervious owner maintained the fences. left and right of my and the rear the land survey clearly shows the current fence on the property line, then who is responsible to maintain it. the HOA reply is (If this fence was installed on the property line, encloses your yard and ties into your home, then the fence belongs to you. You purchased the lot with this fence installed, therefore it is part of your property.) This is incorrect, on the line its a joint responsibility as verified by my attorney On the 7th of May I responded back saying that that weekend I will be removing the fence panels. On the 7th of May also submitted a request for invisible fence Cutting the 6 foot post it down to four foot marking out the Boundary line. On the 6th of July invisible fence was approved now two months this is two months for their approval from submission to approval not 30 days as stated in the ordinance. I would understand back in the 80s things take a long time there was no smartphones no email but we live at 2020 the information flow is instantaneous On 14 August I received another communication regarding the fence and other issues so on 24th of August we had a face-to-face meeting Mary Mark and myself, the subject of the fence came back Mary ask what my intentions were of the fence I've simply replied nothing I'm happy to leave it is as it is I may or may not enclose it. Mary went on and stated, they are/people (THE TWO residents living behind me) are happy to help me move the fence from one side of the property to the other side of the property meaning from the rear right to the rear left in short I reply no I'm not moving the panels. Mary stating that cutting the fence panels to four foot and reinstalled them would the work for me back I had previously suggested this back in May to you in my email, yes this would work for me and that's how we left the meeting. And this is what really gets up my wick reducing the height of the fence to four foot would be much more easier when it was already up I would just have to mark out four foot got a circular saw and now u I would have to individually cut each panel and these panels are extremely extremely heavy. Subsequently Mary email me twice on the 25th and 28th of August of This year I did not response, for two reasons one being the HOA made me wait 60 day for the invisible fence so I thought I'd given the same courtesy back I will wait 60 days before I respond not nice visit is it I was infuriated by that meeting. Now this is where I have the biggest issue one-minute the board of directors declined the installation of the fence I had removed in a timely manner without any fuss that was the end of the matter (NO) and now you're happy for the fence to go back up to the height of four foot as I had suggested back in May. Then why, why the change in heart why change in stance, 3 and half months later. If this was a big issue it should have been sorted out much much sooner. NOT WAIT 3.5 MONTHS. Also your asking me to move of panels from one side to the other what purpose does this serve? In my view Ron does not like of panels near him and his property yes obviously complaint and complained to the board of directors so the board of directors, want against there original ruling decided that i can put up a fence to what I originally had stated 3.5 months ago AND OR MOVE THE PANELS. Just to please the white man living behind me that I can only see as a racial discrimination that they should have stuck to their guns decline is declined approval is approval the change in decision is purely on race is to satisfy and keep happy this one white individual. Or these individual maybe best friends with the board of directors and that doing him a favour bending the rules for him as being friends hence treating me differently. Really I strongly believe the situation would not have occurred if I was white read more

Kay and Megyn are the absolute worst ! They don't even abide by the HOA bylaws. They will make things up as they go along. They fined us, wouldn't give us a hearing to defend ourselves after we vehemently denied the charge. Then they send us a foreclosure notice for non payment. Is this how you want to be treated? They selectively enforce rules like parking and are not consistent with all the residents. Like others have said it's who you know but we all pay the same dues and on time too ! I would rate them a zero or even negative but one is the lowest I could go here. read more

Where can I start one of the Worse HOA companies manage the neighborhood they do not care about the residents, they are worried more about the money and the interests if the builder. It is worse then living in an apartment complex. Have to ask for permission to do anything to your house. HOA Has gone up on due every year and nothing to show for it. Dues are currently over $60 and they have the option to go up 5% every year. Was told as the neighborhood grows the dues would go down but when they opened the new phase they went up. Let me add to my review on how bad this company manages neighborhoods. This so called company is the the worst and will knit pick small things that doesn't hurt the community look or appearance but will let major things not get fixed in a timely matter and will blame the residents. The community pool hasn't been opened at all do to a so called broken pipe still not fixed 3-4 months ( I understand that there is a pandemic and the state won't open pools in some places). There is a land slide at the entrance of the community that has not been addressed either and that is a bigger eye soar then what they want to write citations on. I strongly suggest that if this people are over a community that you are looking to move into I wouldn't, find somewhere else and you will be happier. read more

Woohoo! As good as it gets....I decided to email Slatter Management directly after I made the post (which in hindsight should have been the initial step). I apologize. It was the first written communication I have personally sent to Slatter, but others in our neighborhood said they had contacted them on the unsightly weeds on the street side view (to no avail). **I must say I was pleasantly surprised and even overwhelmed by how much they were willing to listen and to respond to my inquiry.** Apparently they did not receive the communications from homeowners on the one house mentioned below. However, Slatter will not only address it, they shared the date by which it must be corrected. That's the spirit. yoo-hoo! Also I take responsibility for not being aware that they did inspections of our community once a month. There were a few other things I was not aware of, mainly because I just don't get around much to paper mail. I will not only be more diligent, but just asked (not a suggestion) if they could consider communicating with the residents electronically. Either block all of our email addresses out and send a group email or even do a survey monkey to solicit input. I was hoping that might address the issue of many homeowners not attending or taking a role in the Board Meetings. In closing, Slatter Management addressed our concerns in greater detail than we thought they would and they communicated a plan (line by line) of EVERY issue presented to them. This was again presented anonymously and they handled it like champs! We would highly recommend Slatter Management. Their fine reputation is obviously well deserved and the "just ok" review is now retracted, as it was just a difference of expectations (for communications). All of Slatter's other reviews were positive, so let's go with 10 stars out of 5! read more

Slatter Management Services in Greensboro is the management group that our neighborhood, Long Creek Village, located in Pfafftown uses. Slatter does not enforce the bylaws and covenants that are in place in our neighborhood. One example is that we have a clause stating that our waste/garbage cans cannot be visible from the street. Our previous management group, Wendy Gallimore, did a wonderful job ensuring that our neighborhood always stayed neat and enforced laws consistently. Even though Slatter has been made aware that there are over 40+ violators, they have made no effort to correct this problem. I have firsthand experience with Slatter and their no return call policy. Communication is absolutely nonexistent. If you are considering hiring Slatter Management Services in Greensboro, please reconsider. When choosing a management team for handling your HOA needs, research, research, research! read more