I own a condo in Greensboro where I had these guys recommended to me in 2016 by the building HOA Management team after being unhappy with who I had found on my own. Bess said she wished the owner would reach out to them but I'm an owner and my experience isn't any better.
The water heater broke while I was out of the country and they oversaw a new one being installed. Months later, after the tenants moved out, I did a final walk thru and saw it for the first time, there isn't a tray under it, per Forest there is no requirement to do so. We'll find out when I go to list it. During the walk thru I asked for a quote for some needed repairs. Weeks go by and I heard nothing, so I started following up. First by a once a week email then by every few days. It took 6-7 weeks before I finally got a response. That response was a request to pay for the repairs that I had asked for just a quote.
The current tenants seem very nice but Forest Properties did a lease in one of their parents name, not in the tenants name and didn't ask me or tell me about it. I found out after I started getting repeated complaints from the hoa. Now, the hoa in my building are no better and have their own difficulties but if you're putting tenants in and knowingly choose to not sign the lease with the actual tenants that's simply wrong to decide that on your own.
Complaints continue by the building hoa because they're ageist and see 2 young women in the unit, a unit that is across the street from one college and less than a mile from a second college, and a hearing gets called. Forest doesn't even offer to come. They offer that I can call them to discuss it while I drive two hours to attend the meeting.
They're terrible. Don't use them. read more