If you are thinking about having a home built here in the Hinesville/Ludowici, GA area by RTS…read moreHomes, you might want to think again. We are a military family and my husband is retiring soon so we decided to settle down here in Georgia. We decided to go with RTS Homes instead of a couple of other builders we should've chosen! From the beginning it has been a mess! First, I want to say, though my realtor was sweet, and she did get back with me quickly every time I needed to speak with her, she is scatter-brained! It's like we never had a sit-down meeting to discuss what we wanted in our new home! She acted as if she never wrote down notes for our wish list of things to be added in addition to the standard features of the house! I almost didn't get my additional electrical sockets installed had I not had an inkling to call her. Her answer was, well, the drywall is up now. But, she did make it happen though. The paint job that I wanted done, got done a couple of months later. I constantly had to ask her if they added this and that. I kept my composure until now. We moved into our home about 6 months ago and I have regretted ever choosing RTS to build our forever home. Though we did have a final walk-through of the house, it wasn't until later that we noticed things we were not satisfied with. There was a big opening behind the stove in which I did discover on the final walk through that never would've been bought to our attention. The contractor decided to try to putty it up but we still had to go get additional supplies to go over the whole still. The walls are so thin that while I am taking a shower or standing in my closet, I can hear my sons bus and all the noise and traffic from OUTSIDE! Next, we saw where the paint job was done poorly in places that was still showing white spots. There are places on the walls where you can see where more plaster or whatever they put over drywall was needed. The garage door wasn't properly working and still isn't. Sod was placed over debree in the front yard instead of a clean slated yard and there were foreign objects such as tools, glass, wires and other stuff left around the rest of the landscape and back yard, the carpets in the intrances of all the bedrooms was not properly laid and nails were sticking up through the entrances so when we walked in, we could and did injure our feet on the sharp nails sticking through, and when we walk on the carpet, it feels like there is debree up under the carpets as well. But, this is the kicker; the door frames in the master bed and bath and other rooms in the house were measured incorrectly so now we have at least half inch spaces from the floor to the end of the door frames! I got the run-around for a while before they sent someone over to fix this problem. Finally today, they decided to rectify this issue with, hold on to your seat........Caulk! Can you believe that ----! I called the realtor who did not answer, to let her know that this was NOT ACCEPTABLE to me, so I texted her. She got in touch with the lady in charge of the warranty department, who I later spoke with only to be told that they would not be putting in new door frames! I told her well if it was done right the first time, we would not be in this mess! She said that if it wasn't causing a safety issue or hazard that it was just fine to fill a space of that size with caulk! I am so pissed with RTS right now! I asked the warranty lady (Kristie) if she could at least, judging by the pictures I sent her of the spaces of the door frames, if she truly thought that the job was done right and she gave an awkward pause and then lied through her teeth and said yes, Leslie(my realtor) said hers was like that too and that she would send me pics of her door frames too. I wish I knew how to apply a picture of what I'm talking about so you guys can see and give me your opinions! Let's see if I'll see the pics of my realtor's door frames! So people, if you are thinking about choosing RTS as your home builders, think again! I wish we would've went with JM Allen homes!!!!
