This is a distribution center on the way home and I have used it quite a bit to drop off packages…read morein the past before Amazon set up free returns at Staples. For me the hardest part about coming here was the parking. Whenever I have gone to this location, the staff have been friendly and chatty, And I have never had to wait in line, which is always good for me. I think this location is closed or that was stated on a sign in the door back in September.

I actually hate Franklin Park UPS delivery so bad. I have never received a package from them…read moreanytime anything has been shipped via UPS however these employees love to hold my packages hostage at their location but me eight dollars to pick it up after I already paid for shipping. This is insane. This is illegal and I will be looking into contacting the FTC. This is beyond outrageous and as a former FedEx employee, I will tell you that FedEx would never treat their customers like this. At this point all of these employees need to be in jail.

Former driver had to fight for my pay after 3 pay periods they still couldn't get me paid and…read moredispatch called every 10 minutes and cussed me out very unprofessional car got tired from yard in colorado they told me it's not there problem that I need to worry bout the load not my car

You're better off going to another trucking company, more like Don't Go To Logistics…read more Their drivers lie and so does the company. One of our customers scheduled them to pick up a load of 15 pallets, but two weeks later and 5 scheduled pickups later they still haven't picked up the shipment. They basically have trucking erectile dysfunction. They're just not up to the task so to speak. Their first attempt to pick up the shipment the driver get to our building right before were going to close, so the warehouse guy agrees to stay as long as it takes to load the shipment. We don't have a dock and the truck is too big to back in. We have a forklift and let the driver know we will place the pallets on the end of his trailer, but that has to move them around in his trailer. He opens up his trailer, when we notice he has an 5 foot by 20 foot section of cubical wall blocking most of the space in the trailer. He, then refuses to move the pallets. Calls his dispatch and leaves. Go To Logistics tells our customer that he's been here for 2 hours and that we refuse to load them. All lies. So, they are rescheduled again for the next day. A new drive comes and refuses to move the pallets in his trailer again. He said he didn't want the load and just left, never called his dispatch and leaves. He claims he never made it because the streets were too small. After this we had several scheduled appointments, but no truck ever showed up. What a bunch of losers and a waste of time.

I'm told this Logistics service in Melrose Park, is efficient and is used for Express package…read moredelivery.

Stopped in here to drop off an item that needed to be returned to a vendor. Stopped at this…read morelocation as it was on the way home from work. I was taking a half day, so I got there around noonish. There was one person working the store by themselves, but there were several customers. I was waiting for assistance and the store clerk waited on someone who came in after me. All I needed to do was drop my package off, get my receipt and leave. Instead I had to wait for 30 min for service. Another woman came in with chairs that needed to be returned. She was looking for some assistance in brining them in, but the clerk told her he could give her a cart to wheel them in herself. A second clerk showed up with what looked like a lunch order for himself and the guy working the counter. He did drop the lunch off and came and assisted me. The vendor had told me that I did not need to repack the item, but the store clerk said it needed to be repackaged. He was helpful in putting it in a box and didn't charge me for it, so that was nice. But overall, not sure I would come back here if I saw more than two people in there, I would definitely turn around and wait another day.

Service here is always excellent. They recommend the best and least expensive way to ship whatever…read moreyou need. Very friendly.

Worst delivery service ever. Everything about the experience was terrible. Scheduling was a…read morenightmare, employees were rude, and delivery people caused major damage to my kitchen during the delivery and are refusing to cover the damage.

The delivery drivers were suppose to deliver and install a washer and dryer today. The delivery…read moretime was 4 PM - 8 PM. I told the delivery guy that I would not be home until 4:15 PM because I had to stop and get gas. He informed me that if I was not there at 4 PM I would have to reschedule. I told him that is fine, I will just return the washer and dryer back to Lowe's and get my money back. Spirit rep called me at 4:03 PM saying that the driver will wait 15 minutes and then leave. I got home and saw the Lowe's tag at 4:13 PM on the door. Later, I checked my email and I had a packaged delivered from another company along with a picture of its deliver to my front door. The only thing I saw at the front door was this tag which had no name or anything on it. Instead of stealing packages, try improving your customer service skills stupid!

Always courteous, kind, and professional. I love this location.read more

Excellent shipping location. Packages go straight from the counter to the plane. I've never had a…read morebad experience here.

Updated review: while Eric and team packed carefully in Chicago, the items were placed haphazardly…read morein the container, with cardboard boxes beneath plastic bins. A number of items were damaged, and a lamp destroyed. Thankfully Minimoves processed our claim swiftly and without challenges (we were reasonable, got estimates, set value based on comparable items). So in the end, it all worked out. Just wish they'd been more careful when they put things into the container.

Sherice, Doug, Frances, Georgia, Michelle, Jake, Pete and everyone else who works at the Illnois…read moreoffice all are very nice people and are a pleasure to work with. They provide excellent customer service.

Stopped in to get print cartridges…read more The staff there is always very helpful. The price was what I expected it to be. Service was quick and parking was simple. They always have what I'm looking for. Thanks guys

I utilize this particular Staples because of its location and I have a business account through my…read moreschool. I utilize Staples for many things in my school: copier paper, office supplies, and printing services. I like the Staples print capabilities and their one day turn around time for posters (in particular). Each time I go the Norridge Staples to pick up an order, there is either no employees available or there is general confusion about how to access an order that has been printed. My most recent experience was last week and I was so infuriated by the sheer ignorance of the staff that I felt compelled to write a review. There were three employees (that I could see) - two men and one woman. I asked the woman if she could call someone to the print are - she radioed for someone. Meanwhile the two men and this woman engaged in a conversation, swearing and laughing it up. The two men literally ran to the back of the store and began horsing around with each other. I stood there for over 10 minutes waiting and asked the woman to get her manager or supervisor, to which she replied 'I don't have a manager.' I told her that I was sending en email to the customer email on their website to report how terrible to service is in this store and that I'd be replacing Staples in my school with a new vendor. One of the two men finally appeared and admitted to being a manager, got my order and said he doesn't have anyone to work the print area. Then why would Staples take orders if they don't have anyone to manage the print area? And by the way, the order was already printed and paid for - I just need it to be brought across the counter. Terrible customer service! I'm not sure how this store continue to be open. Take your business elsewhere. You'd be better off waiting for Amazon to deliver what you need than stepping foot in this Staples.

Was treated rudely by employee named Nomar and asked to leave after asking why they only had one…read moreperson working on a Saturday morning. After waiting in a line of 6 people and only one person being served in 30 minutes, I asked why it was taking so long and was treated poorly. I left and cancelled my reservation . So much for express check in and advanced reservation. These app based services don't help when the customer service is slow and rude to customers. Customer service training would be a big plus for this location and U-Haul in general!

I don't see the benefit or point of doing online reservations. When I went to the Melrose Park…read morestore a young lady, was the associate present. She went through all the questions that I had already filled out online. This is very time consuming and got off to a late start! Then she informed me that they didn't have the appliance dolly but had the smaller dolly. That's another inconvenience because when I reserved online I did NOT received any notification that the appliance dolly wasn't available. So I downgraded to the smaller dolly for $7.00. We drove all the way to Woodridge,IL. And guess what? There was no dolly inside the trailer that I rented! We needed this dolly to move a refrigerator and heavy furniture. Because we were pressed for time we proceeded with out it and damaged the refrigerator in the process. When I spoke to the associate to let her know of this, she said that she wouldn't charge me for the dolly. I'm so dissatisfied with the service. I wouldn't use this location again.

Everything! The staff is very friendly and helpful! They are very considerate and considerate of…read moreyour needs.

If I could have given zero stars, I would have. Went to this location last night to drop off a…read morecomputer to be shipped to Utah. There was one customer in from of me who was discussing a package that had not been delivered. The customer was having no luck getting information on the phone, so decided to discuss the issue in person. The agent was trying to be helpful but could not tell the customer where the package was or if/when it would be returned to the warehouse. 20 minutes later, the shipping clerk glanced at me and asked if I had a shipment. I told her I needed to ship my computer to Utah. She pointed to the corner and said "find a box and I can take care of you." There were no laptop boxes available. She finally went to check in the back and returned empty handed. She recommended I got to the other side of the office and grab a padded envelop and put that in the box. There were no padded envelopes so I returned to the counter where three more customers had arrived. She ignored me to take care of the first customer and then when she bothered to glance my way, she asked "you got a problem?" I told her to continue to take care of the rest of the customers and then we could discuss my problem. She said I didn't need to give her attitude. After she took care of the three customers, she went to the back again and remained there for five minutes. I just left. She expected me to put a $1,000 computer in a padded envelope and a box to bang around on its way to Utah. I don't know what the problem was or why I was being treated like a bother, when all I wanted to do was get my computer shipped safely. I am sure if she had completed my shipment, the laptop would be on its way to some unknown location never to be found again.