Tasha, who seems to be the one in charge of the bookings, yanked me around for weeks. Promising me deals and a bus for my 21st, saying no need to worry- I would have a bus for my birthday. She told me to contact my guests first before booking to ensure I wouldn't be roped into something I couldn't pay for due to their cancellation policy, which I admired. She told me take a few days to figure it out, but no matter what she would not be booking the only bus that was available that evening with anyone else. I called back after I had my guests in line. She answered (you'll see why this is so shocking in a moment) and I told her I was ready to go ahead with the booking. She told me she would have to contact the owner, took my number, and told me she would get back to me that night. The evening goes by, and I hear nothing. The next day I tried her several times on my cell phone, either going straight to voicemail or even a straight up dial tone as if the line did not exist. I decided to try and call on one of my friends phones, and what a shock! She answered right away! Frustrated, I told her I had tried to get a hold of her all day and was irritated with her professionalism. "Oh my goodness you happen to catch me when I'm away from my desk, I do not have any of the schedules in front of me. Let me call you RIGHT back." I gave her my number again and asked if she was actually going to call me back this time and she promised she would within the next fifteen minutes. Unsurprisingly, she never called me back. If you can't get me a bus, tell me! We are adults here, don't waste my time and drag out my hopes for over two weeks. Absolutely ridiculous. I was left days before my 21st without a bus. **I ended up finding Discount Party Bus and they were able to squeeze me in last minute. I recommend them! read more