We got prompt and professional service. The staff was great to deal with and their field techs were…read morevery knowledgeable. Good follow up after the service as well. Would recommend to others.

From the owner: At BK Security, we design, install, and support custom security systems for homeowners and business…read moreowners across Winchester, the Northern Shenandoah Valley, and surrounding areas of Virginia, West Virginia, and Maryland. Whether you're looking for a simple camera setup or a fully integrated commercial system, we deliver the technology you need--without losing the personal, neighborly service we're known for.

Steve came out to install a residential retrofit sprinkler system in our house. They won the…read morecontract because they responded quickly and had the best price. He and the rest of the Kennedy crew made the process easy, they worked with us to get exactly what we wanted. A crew member accidentally hit an electric wire and they made right w/o a hassle, an electrician came the next day. I would hire Kennedy again.

RUN FOR THE HILLS! Do NOT give them a penny nor a minute of your time. Have been a loyal customer…read morefor many years but I'm absolutely flabbergasted by the lack of customer support and the arrogance displayed by the owner. The technicians have been to our home twice to replace sensors and they love to drag their feet since they charge by the hour - I don't see how it takes them 3 hours to replace 3 window sensors, one of them upset me when I noticed he was wasting time removing the glue left from the sensors he replaced until I demanded that he leave it alone. For over a year we've experienced issues with the system faulting for no reason - tamper alarms/siren going off at 3am - and made several requests for technical support but they never even responded to our emails, that is until my husband mentioned he was considering switching to Ring monitoring - then the owner pretended to care and got nasty. Also, if you are a current customer, MAKE SURE TO READ YOUR CONTRACT, they are 3-year commitments and are AUTO-RENEWED, they WILL NOT let you cancel. I would not recommend this company to anyone.

From the owner: **We've Got You Covered Locally Owned & Operated Serving the DC, Maryland, and Northern Virginia…read moreArea for 10 years 30+ Years of Structured Cabling Experience In-House** FREE Evaluation to Determine Your Security, Access Control and Low Voltage Needs! Contact us Today: 540 546-LOCK (5625) -Cable & Wiring Installation and Repair -Data & Network Cabling Design and Installation -Multimedia - Audio & Video Installation -Security & Surveillance Installation and Maintenance -Voice & Telecom Cabling Design and Installation -Server Cable Design, Installation, and Management Testing & Diagnostics

I posted a review last year 04/27/25 with five stars and returned May 1st 2026. It was just before…read moreclosing and I got lost again. I did not see the technical staff from last year nor the office staff. I am please to say my comment from last year is still true today. The staff was all welcoming and made me feel at ease and relaxed. The tagging was quick and inexpensive. I will be back again next year. C. Weeden Washington, D.C.

Got tuned into the need to check my fire extinguishers after lately seeing so many deaths and…read moredestruction by house fires in the news. Without an education about inspection or servicing my extinguishers, I just assumed the units would work when needed and I would know instinctively how to use them. So, 'attending to my home's extinguishers' never made it to my to-do list. After getting a brief education on youTube, I learned how critical fire extinguishers are to home safety. Since Fire Departments are so enthusiastic about smoke, carbon dioxide, and radon detectors, I was disappointed to learn that not only do they not execute recharging and inspections but the service rep had no referrals. Recommendations to homeowners regarding fire extinguisher protocols, inspection, and usage should rate the same attention as their smoke detector promotions. Workshops on when and how to use fire extinguishers should be standard in our schools, hospitals, airports, businesses, home owner insurer inspections, etc as well as part of our Fire Departments' community education programming, locally and nationwide. Think about the potential exposures to fire during and after impacts on structures by extreme weather events. Moreover, so many vehicles have recalls with warnings of spontaneous combustion while driving and/or when garaged. Even airplanes, electric vehicles, and electronic devices have increased instances of battery fires and explosions. Domestic airlines just established a mandate that all battery packs and battery-driven devices be displayed and NOT packed in cargo OR in overhead cabin luggage due to recent fires. Nonetheless, my online search turned up F&M FIRE PROTECTION with a five star rating for inspection and recharging fire extinguishers, among other services. This company should be on the Fire Department's resource list for local fire extinguisher services. Though I figured my units were too old to recharge, rather than default to an online purchase, my choice to visit in person was the right move. This location is a great value if you are in the market for fire extinguishers, inspection, and/or recharging. After shopping by browser, I found per unit rates to be same as online with the added value of receiving a full understanding of related data points you may not have considered. Though the building is tucked away in an industrial park, GPS can get you there without a hitch. Worth the side trip to be struck by the high-spirited, personable attention you get, delivered by a light-hearted team with a gallery of antiques on display.

Five consecutive no shows!!!! I am an officer of my HOA in Del Ray, Virginia. We have been a…read morecustomer of Guardian for years. This morning was the FIFTH time in as many weeks they failed to show up for our scheduled sprinkler inspection. Didn't call to tell us they were not coming. Didn't apologize for wasting everyone's time while we waited for the technician. We will never work with them again. Unbelievably unprofessional.

We hired Guardian to perform a sprinkler inspection on our property in NE DC - a 26 unit, two…read morebuilding condominium. As a result of the findings of that inspection, we had them back again to perform some maintenance on the system. They were easy to deal with, honest, and performed high quality work. Getting sprinklers serviced is never something that is fun or exciting (unfortunately, it turned out that we needed to replace a number of sprinkler heads due to a recall), but the Guardian employees who came out on site helped me understand our sprinkler system, why certain services were needed, and what we need to consider for maintenance in the future.

Amazing service and helpful staff. Knew exactly what parts I needed for our fire suppression system.read more

Fantastic company! Responsible, respectful, professional. They provide quality service at a…read morecompetitive price. I highly recommend them.

Very professional, quick and knowledgeable. I haven't had any issues with my system since Somerset…read morecame in to service it. Highly recommend.

From the owner: Whether it is harmony in your home and life you’re seeking, or stable security support for your…read morebusiness – Somerset Fire Alarm & Security makes it convenient to achieve both. For families, we focus on your lifestyle to build out a custom package that is tailored to your security needs, habits and concerns, simplifying how you protect your home and family. For small businesses that want basic coverage of their assets and people, to larger corporations that need integrated systems and automation to protect against catastrophic loss – our scalability and product line supports the needs of a growing business.

Victor did an awesome job repairing the sprinkler system for a condo I'm selling....wouldn't…read morehesitate to use him again!

We had a sprinkler head malfunction at 3:00 AM on a Saturday morning. After calling multiple…read morecompanies Victor with Prime Fire Protection was the only company to answer the phone. He literally came to us in the early hours and replaced the head and saved us an awful lot of misery. Thanks, Victor for being prompt and courteous. We'll be telling all our friends about you!