Why pay $$$ to have maintenance not maintaining the parking spaces …read more During the day they could be outside clearing parking spaces .But instead standing around not doing anything worth a paycheck. This is crazy that's their Job as living in an apartment complex get Parking spaces cleared , Many elderly people still work and cant do it . Most of us leave 5am and this could be done by the time we get home . You clean a parking space someone else takes it . Do better on this !

Everything was great until it wasn't. My lease was for 18 months and they were no issues....until…read moreafter I moved out. I left the place spotless. Movers were in and out within an hour. The day after I moved out, I actually forgot a couple of things in my "tools drawer" where I store all my tools and manuals for the furniture. I still had my key and was on my way to return it the day after move out. I remembered I have completely forgotten about my tools drawer and went back to get it before turning in my key. The key did not work. They had already changed the locks! Luckily, it was left unlocked! I walked in and they had already given the place a fresh new coat of paint and had all the lights and fans on. I looked around to see if I walked in on maintenance but no one was there. Everything was just as I left it. I went straight to my drawer and my tools were gone! Only my manuals were in there. Exactly 29 days later, I called Copper Ridge for my deposit since there are legally required to invoice me at 30 days which is stated on the lease agreement. I told them I haven't received or heard anything regarding my deposit and the property manager said I should receive it within the next day or so. It was 2 days later that I receive my check of ONLY 25 bucks. No invoice of any charges were included. I called them back and asked for my invoice for the charges they have taken out of my 200 dollar deposit. 125 for "furniture damage" and 50 for "pet urination". This was told to me over the phone btw. I regret not taking pictures because I was so confident on how spotless I left the place. And I think it's funny how they charge for "pet urination" when there is only carpet in the bedroom and my dog was trained to never go in the bedroom. No matter how hard you tried, she would not budge. So when I finally received a copy of my invoice, that I had to keep asking for, the inspection was done 8 days after I moved out! And the one sign off on the inspection was the property manager! There were no photos, nothing to prove of the furniture damage or pet urination! In short, not only did they stole nearly my entire deposit, they provided no proof of damages and urination and they've taken my tools while I still had the key. They also did the inspection 8 days after I moved out, meaning after they had taken my tools, change the locks and put on a fresh coat of paint. Don't recommend to anyone. I will not go to my tenant lawyer about this. The cost of my lawyer is more than what I'm fighting for.

I moved in in July of 2014 and am still here to this day (December 2015). This is my first…read moreapartment and I live alone with a cat on a top floor. Every family member and friend I've brought over have complimented all sorts of things about my apartment, ranging from the sleek black countertops, to the quietness of the complex, to the cleanliness of the grounds and the pool. Brock the manager has been very kind and helpful to me since Curry took over last fall, especially with this being my first apartment. He and Tom (maintenance) respond within 24 hours of every request I ask of them, and they are very nice about reminding us of yearly maintenance repairs. The only thing I don't love is the pet rent. I think it should be cheaper or not a thing at all for me, a cat owner, who makes no noise and produces no waste on the grounds, in comparison to a golden retriever pet owner who may forget to pick up after the dog once in a while, or who lets it run back and forth above someone all night long. All in all, I plan to stay in CVA until I get married and buy a house, have kids, etc. I feel safe, listened to, and like I am treated fairly.

This isn't the first review I'm writing for this business and it won't be the last. Unfortunately,…read moreI would highly recommend staying far, FAR away from this place. Do. Not. Live here! Just spare yourself the agony and don't. I lived there for over a year and never made a late payment. When we moved in, our window was broken and it took them 6 months to replace it. We were threatened eviction because our neighbors' dogs were barking. They have a horrible brown recluse infestation. Their remedy is to fog your apartment, coating all of your belongings in some horrible residue... but the eight legged demons? They don't mind it. They were the only apartment in town who didn't charge pet rent, but after our lease was up we got a call telling us we had failed to make pet rent payments. Really?! I informed them our lease specifically said we would enjoy a pet rent less apartment. I moved out as soon as I found a new place. They sent me my "bill" for over $600 for carpet damages. I sucked it up and told them I would need to make monthly payments on it, because I wouldn't be able to afford the $600 up front. They were fine and we decided I would do at least $100 a month until it was paid off. I received a call today informing me I will need to pay $400 before the 20th or my account will be sent to collections. These people are out for your money. They are greedy, shameless, and gold-plated. Please heed these warnings. I thought the reviews I read were harsh, or likely people who were genuinely in the wrong. You will be so, so dismayed. The reviews are not wrong. This place has a 0% approval rating on every site for a reason. Good luck to those of you who are just now signing your lease. I wish you the least amount of pain as possible.

This is a dumb review, with a dumb excuse, but it needs to be made. My previous reviews were "not…read moreme" this is a very embarrassing and emotional subject for me, and the magager deserves this. The two previous reviews are very incorrect and untrue. Mental illnesses are very real and can be very life altering. I am now on meds and am fully aware that I made a mistake and there is no excuse for it. This apartment complex is absolutely wonderful. I adore living here. The area is good, the people are good. The manager has completely altered my veiws on renting. I used to think that the entirety of the landlord scheme was all money hungry and horrifically capitalistic. I now see that there are a few bright shining lights and one of them is the manager. She is one of the most drop dead gorgeous and wonderful women I have ever met (don't mind my gay I apologize lol) She is understanding, kind, fair and just wants the people surrounding her to be happy and comfortable. The kitchen and bathroom could have a lil bit more counter space in my opinion but it's not all that bad. I just like more than the average person. Please disregard my previous reviews.

Moved in December 2024 and have really enjoyed the community. And the manager Mona goes above and…read morebeyond and runs a very good property.

In 40 plus years of apartment living this is hands down the most badly managed building I have ever…read morelived in. It is truely difficult to put into words how bad it is. Physically the building is very poorly maintained. Outdated and very expensive heating-cooling, and residents pay the utilities. Very noisey at all hours of the night. Rules are not enforced evenly or not enforced at all. Insect problems, including bedbugs. Simply put, this will never be a decent place to live under current management. I am so glad I was able to move out. BUYER BEWARE!!!

From the beginning, we received nothing but fantastic service from the staff at The Haven. From the…read morefirst meeting with Sonja who graciously gave me a tour of the facilities and took all the time I needed to provide information and answer my questions, to Alec who was patient when assisting me through the on-line application process. Our apartment was perfect and felt like home until purchasing our new house. We have no complaints and would not hesitate to recommend it to family and friends!

When I moved in at The Haven I was excited and happy. Then I had a maintenance request and no…read moreresponse for over 3 weeks and they still didnt fix the issue but we were able to use the washer until yesterday when they treated our apartment for bugs and unplugged everything including the washer and failed to plug it back in and of course since they never fixed it, I can't get it plugged in. Even though I was assured this was a priority, nothing, assured they would respond in 20 mins to an hour and nothing!! I was very rudely lectured on the importance of the treatment and that I needed to wash everything immediately and yet they unplugged the washer and won't come plug it back in. I can't follow the instructions if they won't fix the issue!! They are very disrespectful and unprofessional and unreasonable and unresponsive. They don't respond to phone calls or emails They don't do what they say they will. Lots of excuses when you do finally get to speak to someone but still no follow through or resolutions. I feel as if I am being discriminated against and basic needs are too much for them to respond to. They charge premium rent but give the worse of the worse service and definitely overpaying to be treated in this manner and for no service!!! Lots of excuses and talk but no action!!!

I was approved for an apartment, and I was getting assistance for my first month's and deposit, the…read morecompany that was helping me called Jeffries several times in the last week and a half, I also have been calling them for the past week and a half NO ONE returned any phone calls from them nor any emails. I would not rent from them, they are never in the office.

Everything from the way my son was treated by management to the way I was treated. At court the…read moremanagement representatives were typing on the cellphones and not listening to anything being said. Showed no concern. The two women even laughed with each other as they walked past me outside the courtroom after the judge had heard the horrible way my son and my family were treated. Those memories remained n with you forever.

I have lived here since April of 2019 and have not had any problems until the newest leasing agent,…read moreKatie P., started working there. She is rude, unprofessional and has extremely poor customer service - I've NEVER seen her smile or even act like she likes her job before. I've just dealt with it since she has started over a year ago but recently we had a phone conversation on Friday and unbeknownst to me she submitted a document to the property manager stating I called her "dumb" and "stupid" when I did not. On Monday they put a violation of lease letter on my door stating I harassed an employee. The next day I went into the office to speak with the property manager, Stephania A., because I didn't harass Katie and wanted to know why I got the letter and that is when the property manager told me Katie said I called her the above remarks. I asked if the phone calls were recorded so we could replay the conversation and she said their calls are not. I then asked her how do we fix this to have it taken out of my file because it isn't true and she stated that she couldn't take it out and that I would have to write a rebuttal stating I don't agree with the violation nor with what Katie says I said and ultimately everything will have to stay in my file because it's her word against mine. I offered to call a relative who was with me when I was on the phone with Katie to provide proof I didn't say that as well and Stephania said she wouldn't speak to them because they are not on my lease and a third party. I wrote my rebuttal and turned it in that same day but am upset that their employee has the power to make anything up, management takes their word and the tenant has to suffer the consequence and have my household/lease at risk for something that isn't true. (I have spoken with an attorney about taking Katie individually to court for false accusations in writing for that exact reason.) I don't believe they know what harassment is. During the phone call I wasn't calling her names, cussing, threatening or even yelling. When speaking to Stephania I pulled up the harassment classification on KCPD's website AND the harassment statute for Missouri to show her that legally there is nothing I have done/violated so the violation isn't accurate all together and again shouldn't be in my file and all she said was ok (yet the violation is still there). The violation also states "this incident has been reported by management observation" in which she did not, Stephania was out of the office when this phone call happened. All in all the entire violation is a lie. I'm writing this review to warn others and I would record your conversations (phone calls and in person) when you speak to Katie so that this doesn't happen to you and keep any/all letters that they leave on your door regarding your file. Aside from the office, the maintenance staff is amazing and I really have loved living here and don't have any other complaints. There is another review about Katie's poor customer service on Google AND I've spoke with other residents who've said that they have complained to the office about her as well, when will enough be enough? She needs to be held accountable for her actions. (There is one positive review about Katie on Google also, however that review is from a relative of hers, so of course they're going to say good things and that is conflict of interest.) I am waiting to hear from corporate.

Don't live here, you cannot make this a future home, I lived here for 3 years, and eventually the…read moreLandlord, Debra Linhart will show her manipulative ways, she takes advantage of seniora and will think of anyway to take advantage, with me she added fees to my account with no itemized statement that i owe these fees, after move out she lied and put damages in which no explanation of that and i have pictures, just to hurt your credibility and rental history, not worth the sress​

I have lived here over nine years now. This is truly affordable living in a beautiful established…read morecommunity. The people here are friendly and our homes are owner occupied only, no rentals allowed, which makes a big difference in mobile home communities. We the residents bought the park and formed a co-op a couple years ago and more and more amenities keeping coming to us since. I've seen some bad reviews that indicate that we don't like children or we've had to evict someone. Yes, there are rules here. Children are welcome to play in their own yard and in any public areas, just not in other people's yards with no permission. And yes, if you don't pay your lot rent, you will be evicted. And yes, there is a background and credit check to move here, like anywhere else. The rules are necessary and keep our community nice. This is a wonderful place to live.

This share will be wiped out like the dozens of others before this…read more Liberty Landing Trailer Park is just that, a Trailer Park. It's not the Mayberry they want you to think it is. Once you sign the papers you are trapped. I forewarned people. They thought I was kidding. They signed the papers and a week later they found me and said, I thought you were kidding... Nope, Buyer Beware... https://www.libertylandingomg.com/