We were tenants of a property managed by Beyond Property Management recently and I couldn't say…read moreenough good things about our interactions. The property we rented was in excellent condition and rarely needed anything fixed. If something did come up that needed attention, they were very quick to respond and always very pleasant and professional! Our experience was excellent and I would not hesitate to recommend them to friends and family.

From the owner: We're property managers who go above and beyond to deliver more than expected…read more Beyond Property Management combines world-class technologies with our small-town, personal service to deliver the best-in-class property management experience for owners and renters. By keeping costs lower than our competitors, we're able to pass that savings on to tenants and landlords alike. Beyond Property Management will keep your property constantly occupied, consistently maintained, and impeccably managed. Our full-service property management team is committed to maximizing owner returns and maintaining desirable homes for high-quality tenants.

I've had a lot of experience with rental companies in KC, and Ellis is the best I've been with,…read morehands down. Maintenance is very quick to respond to requests (usually within the same day), and they fix things right the first time. And Melissa in the office is fantastic! Seriously, that lady deserves a medal for fielding what I'm sure is a ton of phone calls and emails, and still being super friendly and accommodating. They also have an online portal where you can pay rent (without surcharges!) and submit maintenance requests, which is great. My apartment is in an older building, but is clean, comfortable, and well-maintained. It's in a great neighborhood (Volker), and just a few blocks from lots of restaurants, bars, and coffee shops. And the best part -- it's not costing me an arm and a leg to live here! Anyone who's renting in KC has experienced prices sky-rocketing in recent years. After being priced out of my last apartment, I was worried I couldn't afford to live in Midtown anymore. But luckily, I discovered Ellis, who seem to actually care about their residents, instead of trying to nickel and dime them to death. I would recommend them to anyone!

I have been extremely disappointed with my experience with Ellis Real Estate, particularly with how…read morean ongoing HVAC issue in my apartment has been handled. I moved into my apartment in May and immediately noticed that the back bedroom was significantly warmer than the rest of the apartment and had little to no airflow from the central AC. Since then, I have submitted five maintenance requests and had multiple visits from maintenance and an HVAC contractor. The bedroom vent was eventually confirmed to be disconnected from the ductwork and was finally repaired in August, but the larger HVAC problem remains unresolved. Even after the vent was repaired, my AC has run continuously for more than 24 hours at times and has been unable to maintain 72 degrees in the apartment. During hot weather, the temperature has reached approximately 77-78 degrees inside, despite the system running constantly. My projected electric bill has also approached $300 for a roughly 1,200-square-foot, two-bedroom apartment. What has been most frustrating is the lack of communication and follow-through. Multiple maintenance requests were marked as completed even though the underlying problem continued. I have repeatedly contacted management, and after being told I would receive an update and repair timeline, I had to follow up again when no response came. Even after finally repairing the bedroom vent, management responded as though the HVAC issue had been resolved, despite the fact that I have repeatedly explained that the central AC itself is still unable to adequately cool the apartment. I understand that HVAC repairs can take time, especially during hot weather. What I find unacceptable is having to repeatedly ask for updates and explain that the same problem is still occurring without receiving a clear plan to address it. I have tried to be patient and work with management throughout this process, but after months of dealing with this issue, I am extremely frustrated with how it has been handled.

Christy and the staff were always there to take care of things. No nonsense property management,…read morejust very laid-back but yet professional. I know anyone can write what they want on here, but in all honesty, it's the best property management I've rented from and I've had several in different places throughout the United States.

My experience with SOP has been a very good one. They are very professional. They always return…read morephone calls. If I have a service call they send someone as soon as possible. I have and would recommend them to anyone looking.

Let's be clear, it gets one star as I am not permitted to award negative stars…read more Lufkin Property Management managed my property and had leased it to a renter from Jan 2017-Jan 2018. In October 2017, and the months following, Carrie M. Lufkin failed to transfer the rent monies that she received for my property to me. She has been unresponsive to calls and texts to her personal phone, email, and business phone. The renter provided proof that she had actually paid Carrie Lufkin the entire year's rent up front at the beginning of her lease, yet on an almost monthly basis, Carrie Lufkin would explain that I was receiving rent as late as I was because of how long it took the money to transfer to her own account. If Carrie Lufkin or any employee of Lufkin Property Management has in any way breached a contract with you I strongly suggest you file a complaint with the MO Attorney General at: https://www.ago.mo.gov/file-a-complaint Perhaps if they hear about it enough, they can protect consumers from Lufkin Property Management. In the meantime, you can read about the following breach of contract judgements against Lufkin Property Management at: https://www.courts.mo.gov/casenet/cases/searchCases.do?searchType=caseNumber Case numbers 15CY-CV05209 and 15CY-CV08331

If I could give this business a -5 stars, I would. As everyone else has previously stated, this…read morebusiness is as shady as it gets. We rarely received communication from Carrie, though she was our landlord, and it took weeks to get anything taken care of. We had a sewage back up in our basement-- there was human feces in the carpet-- and when she finally sent out someone to take care of it, they LEFT THE CARPET IN THE BASEMENT, pad and all. Obviously, it developed mold. Being allergic, I spent the next SIX WEEKS trying to get her to send someone out to remove it all. Then the company apparently went under. We did not find this out through Carrie, of course. We found out by the person trying to buy the house from her. This was about ten days before we were set to move out. Her website had been shut down. Her email didn't work. Her cell phone number had been changed. By the grace of Gd, I somehow got ahold of her through a random Google search. She promised me to get my deposit back (which I have in writing) and has not come through with the promise. I am filing a small claims suit against her with Kansas City. I suggest anyone else struggling with her do the same so that she stops trying to take advantage of her renters.

Great Family owned business great people great work . I was very impressed with there work and…read moreamazing how on top of there work

Teresa and her staff do a fantastic job! They are professional and maintain the highest integrity…read more I'm so happy I found them! After years of being taken advantage of by a different local PM company it was time to move on. We found Penner Property Management 4 years ago and have been extremely happy with their services. They take care of our property and look out for their clients. Thank you to Teresa and her team for excellent Property Management Services! We appreciate you!

They want you to put deposit Down IMMEDIATELY after seeing a home like before end of day. Yet can't…read moregive a set move in date because they dont know the time frame on getting repairs done that are needed before move in..? Then why rush a customer to put 1700 down within 6hrs of seeing it. Then when I do, you can't even give me a move in date or estimate, but tell me it's at least going to be 2 weeks till able to move in.. Not everyone has 2 weeks to wait, after already putting 1700 cash deposit... But this company could care less about their customers time.. They're on their own time and don't feel the need to make the customer aware. Which is standard business practice and professionalism,... for most.. when a company take someone's money you give them set dates,, Not put the customer on the backburner, left hanging with no set dates or answers.. Seems they use people's deposits to make repairs before they even move in... they're condescending enough to disregard the customers desire of having set dates.. SHADY COMPANY WITH SHADY PRACTICES... well be disputing the deposit with our bank and getting refund since they could care less about us once we put the deposit down.