We were tenants of a property managed by Beyond Property Management recently and I couldn't say…read moreenough good things about our interactions. The property we rented was in excellent condition and rarely needed anything fixed. If something did come up that needed attention, they were very quick to respond and always very pleasant and professional! Our experience was excellent and I would not hesitate to recommend them to friends and family.

From the owner: We're property managers who go above and beyond to deliver more than expected…read more Beyond Property Management combines world-class technologies with our small-town, personal service to deliver the best-in-class property management experience for owners and renters. By keeping costs lower than our competitors, we're able to pass that savings on to tenants and landlords alike. Beyond Property Management will keep your property constantly occupied, consistently maintained, and impeccably managed. Our full-service property management team is committed to maximizing owner returns and maintaining desirable homes for high-quality tenants.

I have lived at the Seville on west 38 st. for 21 years and Ellis Real Estates has always responded…read moreimmediately to any repairs i needed. This is the best place I've ever lived. Christina

Ive been really patience and nice despite how I've been treated…read more Ive been living in their properties for around 4 months now. The first property I moved in didnt work because of the owner rules; one day i woke up to a man tiptoeing out of my kitchen. Me and my daughter was asleep on the couch. I immediately jumped and reached for my gun. In order to walk to the kitchen, he had to walk past me and my sleeping baby which didnt sit right with me. When I called Ellie's regarding this issue, some seemed apologetic & understood how badly that could have gotten while others stated it was out of their control because he was hired by the owner, which didn't sit right with me so management allowed me to transfer units. My current unit, Ive been in for around 3 months. Still managed my Ellie's. Since day 1 of move in there has been clear signs of mice & ant infestation. Ive made them aware of this day 1, sending them pictures/ videos. There are so many entryways due to amount of holes. The main one is the kitchen cabinet which also contains a ton of mold that has yet been addressed(also made them aware day 1) the cabinet has a HUGE chunk missing and it connects to the outside which is how they're getting in. Mind you, they moved me in knowing this. While inspecting the massive hole underneath the cabinet, I noticed blue bait which is more confirmation that they were aware of the infestation prior to me moving in. I found my 8 pound dog in the bathroom, eating that same blue bait. I looked under the bathroom cabinet and seen they laid some out there too. Again, confirmation that they KNEW. my final 2 strikes was seeing a mice run from my baby closet(on the SECOND FLOOR) that same day her face and eyes were so swole due to her being allergic. Then, at 7am while bathing my daughter, I seen a baby mice running from underneath my bed. Confirming the problem has now grew due to them not taking this issue seriously or making tenants aware of infestation BEFORE move in. I still have yet received a response from the property manager. The office answer every now & then but they are helpless because they have to go through management to get things done. The first week of me living here, they sent a pest guy that said he couldn't treat for the mice because it isnt his job to patch holes; he stated they will only keep coming back until they're patched by maintenance and only left 3 ant traps on the counter for me to sit out on my own. After weeks and weeks of calling about the mice again, they are wanting to send the same pest guy out who did nothing the first time. I spent the last few weeks preparing because now I am able to withhold rent: I have documented all communication on my end, all of the mice poof, ants, mold, doctor appointments, therapy documents, communication with previous tenants, etc. It's a violation to move someone into infestation especially while being aware! my 2 year old is allergic and still no empathy has been shown. No discount. No proper treatments. Rent is 1900 I decided to go up in rent to avoid things like this. it's only me & my daughter on the lease. Not me, my daughter, and a family of mice & ants . Something needs to be done! Every neighbor I have talked to, has them too which could be why Ive been ignored and treated like a nuisance. I'm not understanding why not take this serious considering there is so many airbnbs over here, my next step will be letting the guest know the area they're paying to be in is infested.

I lived there almost 3 years, never a late payment ever. Always let them know when something…read morewasn't working and they responded quickly. An ongoing problem was my front door wasn't opening. I would have to use my back door. One day I noticed that every room in my duplex was buckling and caving in. The floor between my living room and dining room buckled so badly I tripped over it. I immediately took pictures and informed them. It took 4 months of people coming in and out to fix that. 2 weeks later, my front door didn't open again. I let that go. One night my sister was visiting me and the temperature was-10 degrees and my old, old, old furnace stopped working! It was around 10 pm when I finally called the emergency number provided to me. No response. Called again and left a message. Got a call from Teresa Penner telling me to never call again with a tone in my voice. I asked what tone? I don't have heat! I asked why do you have an emergency number when there is noone coming out, it goes straight to you? 4 days later the furnace was replaced because it wasn't working! From that moment on I was treated poorly. I wanted to move out and informed them. I was told to break the lease I had to pay $500 for "release fees "and pay the next month rent, which I did. I paid February's rent, which had been raised through the years to $1115 , and turned in the keys February 14. I paid the $500 "release fee". I asked to be kept up to date. I wasn't. Finally got a response that there were major repairs that had to be done. Again asked, what repairs...no response. What major repairs? Lifting the house, putting braces under the house, digging 30 feet deep to do that are major repairs that I went through for 4 months. What major repairs are left? Again, nothing. I left that house so clean. They informed me they would be there February 17 at 8:30am to do the final walk through. I couldn't make it due to job and very short notice. Heard nothing about what happened, although I kept asking. They finally rented it March 17th, 1 month and 4 days later. I now owed for March rent. I asked why it took so long to rent. Again, no response. Waited to get some kind of return on my deposit. They waited just long enough to charge me for 17 days, which they took from my deposit. Received a letter from them with pictures trying to explain why I would not get a single dollar back from my deposit, but claiming I now owe them $45! I paid a full month rent, only there 14 days, paid $1050 deposit, received nothing from that, paid them $500 for "release fee", left the house clean and I get absolutely nothing back from my deposit and I owe them $45!!!. Please stay clear of this company because they only care about the owners. Renters are not important at all. So sad because owners are nothing without renters and that company is nothing without happy renters. Please stay clear of any property that is managed by Penner Property.

Teresa and her staff do a fantastic job! They are professional and maintain the highest integrity…read more I'm so happy I found them! After years of being taken advantage of by a different local PM company it was time to move on. We found Penner Property Management 4 years ago and have been extremely happy with their services. They take care of our property and look out for their clients. Thank you to Teresa and her team for excellent Property Management Services! We appreciate you!

Giving Jim and the team at One Stop Property Management 5 stars seems like a disservice as they far…read moreexceed that. I came to One Stop after a terrible experience with a previous property management company that was very complex and not easy to navigate. Jim, Jordan, Laurel, Stephanie, and the rest of the team have been nothing short of amazing in taking care of things and making the transition smooth. As an out of state investor communication, follow through, and trust are super important for me. The team at One Stop as far exceeded any experience I have had regarding quick communication and follow through, which has been impressive considering the circumstances. They are not the cheapest in town from a management fee, but I can tell you from personal experience..... it is worth it!!!!! Pay the money to get a first class and incredible property management company. I cannot recommend them enough for out of state property owners looking for piece of mind. Thank you Jim, Jordan, Laurel, Stephanie, and the rest of the team.

We had 3 houses in Kansas City and the care of our homes were so bad that we sold all three of them…read morethis year. The attitude from the office was ridiculous when we needed to fix things in the house, the most expensive contractors, ( I happened to be a GC) and there is no way I would charge the amounts that they do. I would not recommend them at all.

I am so grateful for the smooth operation Austin has going on. He takes care of a property of mine…read morewhile I live in Los Angeles. I have no worries that all will be handled promptly. Even when renting out the units he found me great tenants.

I was purchasing a home in Kansas City from another state and started working with Austin through…read moreRedfin, which turned out to be incredibly fortunate. Austin was really great to work with! He knew the local market well, he quickly adjusted to my needs, worked with my local friend who was helping with the process, and helped me find a place that suited me perfectly. He was a great negotiator and even got the seller to repair some issues they originally were not going to. It seemed like as things came up, Austin and his team had already anticipated them and moved to take care of them. I cannot recommend him enough!

Laura is an amazing human and pm. I have been renting with her for almost 3 years. She has never…read morecharged me for outrageous things. She is very honest. Her team worked hard for each property she owns and manages. If your looking for an amazing human that is honest and trustworthy do business with Laura.

Laura has been incredibly helpful in my process of purchasing an investment property remotely in…read morethe Kansas City, Missouri market! I use her property management services because of her expertise in real estate. She's an agent and has years of experience managing properties. In my process of purchasing a property she has helped me get accurate estimates of what places would rent for and has helped me navigate the best areas to look at for investing in real estate. On top of all of this, Laura is incredibly responsive and excels with her communication. To me that is the one of the most important elements you want in a real estate agent and property manager. I'd HIGHLY recommend!

Raymond and his team is wonderful. I used 2 property management companies in Kansas, Raymond's team…read moreis definitely the winner. They always respond timely, and their price for property management and also repair is fair. I already transferred one more property from the other management company to SCUDO, they helped to get it rent ready within 2 weeks and rented it out in a month. The tenant they found always pays on time, and seems to maintain the property very well. Definitely will recommend SCUDO !!

Landlord Beware As I write this review of SCUDO Property…read moreManagement, I genuinely hope that I can steer other property owner's away from this company so they don't have to share my experience. SCUDO is a poor choice for property management as it failed to take care of my properties (it managed 6 of my properties over the course of a year and a half) without providing a reasonable level of diligence while charging constant and excessive fees. As an out of state owner, I must have a property manager that I can trust to take care of my property and not take advantage of me. Some examples of not operating with a reasonable level of diligence include, but are not limited to: 1. Charging for a new dishwasher which was never installed. When I moved the property to a new property manager, I discovered what had happened, and while SCUDO did reimburse me, it clearly failed to do its job. 2. My properties were all delivered to SCUDO clean (spotless) and ready to rent. During the process of finding renters, SCUDO determined that the properties had to be cleaned again. I was charged $300 to $400 per property to have them re-cleaned. First of all, SCUDO should have taken care not to have people with dirty shoes trapse through the house during showings. Second, the fees are beyond excessive to clean an empty house. 3. When the new management company went to get keys from SCUDO, there were NO KEYS for 2 of the properties, and they were given a key for another property that didn't work. 4. Two of the six properties (which had been fully remodeled one year prior, in fact one was a new building) had a laundry list of issues we had to address. Any manager paying attention to the property would have brought these issues to my attention. Some Examples of the excess fees include: 1. A "maintenance coordination fee". Seriously, I can't make this up. 2. $125 fee for preparing a 1099. I was charged this fee twice on a property SCUDO managed for 12 months (despite the fact that no 1099 was necessary the first month since there was no revenue). 3. SCUDO's "submission to legal" fee. Every other property management company I have worked with will bill the tenant for these fees and reimburse me once collected--not SCUDO. 4. $1000 to leave before 12 months fee--seriously, a fee to hold one hostage since SCUDO knows the value of its service. 5. $99 periodic report fee--I am not sure what is being reported as a third of my properties had major issues uncovered immediately by the new management company. 6. They also charged at least one of my tenants a "tenant benefit package" for $31.99/ month, when the tenant applied for rental assistance, SCUDO took close to $200 out of the rental assistance money for this "benefit" as well as late fees (which, of course, went to SCUDO). Essentially, SCUDO is always careful to act in its own best interest rather than that of its clients. 7. Of course, there is the 8% per month "management fee", but I am not sure what you get for this, as SCUDO charges an additional fee for everything that a typical management company covers in the 8% management fee. 8. These fees add up, January through November, on the three properties that SCUDO managed, their fees alone were 16.28%, 17.73%, 14.7% respectively. If you are a property owner, if you hire SCUDO, you should build in at least 16% to 17% for their fees in your pro-forma.