Christy and the staff were always there to take care of things. No nonsense property management,…read morejust very laid-back but yet professional. I know anyone can write what they want on here, but in all honesty, it's the best property management I've rented from and I've had several in different places throughout the United States.

My experience with SOP has been a very good one. They are very professional. They always return…read morephone calls. If I have a service call they send someone as soon as possible. I have and would recommend them to anyone looking.

I rented from them for about two years.. actually, the maintenance was not an issue.. I lived in a…read morefour Plex and the problems with a lot of the tenants did not follow the rules specially, with their pets, I was bit by one of the tenants dogs, who did not have the dog on a leash, and the dog didn't even have rabies shots. they wouldn't keep them on a leash they mis- treated the dogs leaving them home for 10 to 12at a time The worst was a man who owned an older pitbull, and he was great with the pitbull and then he got a three month old puppy left alone during the day of course it was a puppy, so it tore up everything..whining scratching cried, and then when he would get home and Scream curse, and beat the puppy .. I offered to buy the puppy for $300 and it was a free puppy just to get it away from him and the abuse .. Emily the property manager was aware of all this. He did not have the pitbull on the lease or the puppy. She could've just told him they could have the dog and we could've got it into a foster home .. the puppy did not have any exercise.. this man had extreme anger issues at the time animal control officer that would come out to do a welfare check because of staffing and I called the property management.. Emily, knew this puppy was being beat and she did absolutely nothing, he didn't even have one dog on his lease let alone 2 I ended up moving out of there but it was heartbreaking listening to that puppy being beat on a daily basis, and whine and cry all day long and then he would jerk it around on a choke collar. I still fthink about that dog and pray for it and hope it's in a good situation now. I don't understand how anybody could not advocate for that puppy. First of all the tenant was breaking the lease with the dogs and it's supposed to be a 40 pound weight limit but she had the chance to save a puppy instead of keeping it in a abusive home..

From the owner: Sunburst Property Management is focused on your needs. We will manage your rental for you or if you…read moreare looking for a new place to live, our Blue Springs, MO Property-Management services provides the ultimate client experience.

This company is trash!! They are slumlords, prejudice and down right ignorant! Rochelle the manager…read moreis rude do not know how to talk to ppl, she's very rude. I don't recommend anyone rent from them. The property I was living in the stairs leading up to the front door was separating from the foundation and they sent a handy man to put putty in the gap. It was meth city in the area. Please DO NOT RENT FROM THESE PREJUDUCE, INCOMPETENT TWITS!!!!!

Our real estate investment LLC was a loyal and satisfied customer of R&K Properties for about 13…read moreyears. During the first 11 years things were excellent. They had a broker who ran the business ethically and professionally. One of their associates ran his own property maintenance group but under the previous broker the property owners were not obligated to use their propert management group's services. R&K put work out for bid to competitive, yet quality, contractors. In 2014, things changed. The broker passed away and the associate who ran the property maintenace group took over as the broker. By 2015, competitive bids were a thing of the past. All work now went through their property maintenance group. Without any competition it became impossible to maintain a positive cash flow on the properties. Items of note: 1. In April of 2015 the property maintenance group performed maintenance on the dryer vents in response to a tenant complaint that the dryer wasn't getting the clothes dry. They then went out for the same complaint in May of 2015. At which point, R&K again dispatched someone from the property maintenance group and again billed us for the effort. There was no warranty period for the same work to the same unit that done less than a month ago. Just a bill. 2. In August of 2015 the property maintenance group performed $440 worth of unauthorized landscaping work even though they knew full well that we already had a landscaping company taking care of the units. By this point we made it clear to R&K that everything had to be preapproved before any work could be performed with the exception of habitability issues. 3. In December of 2015 we approved a bid by the property maintenance group to repair a vacant property for $1850. In February we received the bill for $2263. When comparing the bill to the bid we couldn't find any reason for the additional $413. There was no notification that there was additional work or cost involved. When notified R&K that we expected them to honor their original bid, as does any contractor, they refused. When speaking to the broker directly about the billing, his opinion was that it wasn't a bid but that it was an estimate and that was that. Other issues with R&K include the fact that they disenfranchised several tenants to the point where they began refusing to pay their rent and we had to evict. This works well for R&K because they still charge their management fees, they get to repair the damages done by the tenant and then they get to charge you their commission for finding a new tenant. If you're considering the use of R&K properties as your property management group, we'd recommend that you walk in with your eyes open to the fact that they will treat your money as if it belongs to them. There's no competition for maintenance work, no warranty for previous work, no accountability for the billing, no communication regarding their billing and no limits to what they feel they are authorized to do irrespective of cost. They will simply take it out of your revenue stream without apology or explanation and that will be that.

They are locally owned, they were so flexible to adapt to my needs . They worked with my unique…read moresituation, involving personalization of the property.

From the owner: Our passion to help renters find clean, safe rental homes at affordable prices launched our company…read moreinto a full-time property management business. We enjoy helping renters find apartments for rent, duplexes and condos for rent and even homes for rent in Kansas City.

Currently moving my 15+ units away from Sage door. Some people working here are great but all…read moreinvestors need to do their homework and be fully aware of the fees in the agreement - utility management fee 200/unit - 6 month renewal contracts and early cancellation fees (you have to pay for the full 6 months if you choose to leave them even with 30 days notice) - inspection fee 150/visit (unless you use their maintenance team) so you're stuck deciding if this fee is worth looking elsewhere if their maintenance team doesn't have capacity for a few days. Time is money to me - vacant unit fee 50/unit per month The agreement also states that they can release any property within 24 hours. So you cannot walk away from them but they can drop you anytime. This is the worst nightmare for any investor.

My son just moved out of his Odessa Apt and he says it is nothing but hell with these people trying…read moreto get any of his security deposit back and on top of that they're lying and trying to get him to pay for Stuff that he never did! He talked to a neighbor and he said they did the same thing to him. They're trying to get him to pay for a countertop upgrade that had nothing to do with him living there. They're trying to get him to pay for a garage door opener that he never had even though he requested one several times do not run from these people, they will rip you off. we are in the process of taking them to court.

This place was my only option to live when I had moved here from Wichita. Glad I don't live here…read moreanymore but I appreciate the availability at the time. Not a fan of management. Not a fan of maintenance work. When I first had moved in the tub was filthy, the counter tops were stained from many uses. Unfortunately I had missed the deadline to report the issues but when I moved out- I certainly did my best at cleanliness. I hired a cleaning crew to come in and clean. I paid for the carpet cleaning and pest control as it states on the checklist and was still hit with an $1100 bill. They don't consider the amount of time staying there but Thank goodness I bought a house and got the heck out of dodge. Whoever they use for processing payments do not communicate with each others systems very well. Also, if you have a left over balance to pay, they close the Payment portal on you and have you drive to Blue Springs to drop off your check or money order. You would think they would want the money as soon as possible at a more convenient way of doing it for their previous tenants especially if they paid on time. Management cannot handle 700-900 units. Clearly, based off the previous reviews this facility has. Yikes! Do your best to search for something better. Trust me.

Property manager christy is the worst, we get so many emails like this and worse. If you are…read morelooking at moving here, DON'T. She does not care about you as a resident.

We lived at 1205 NW Cheshire PL, Blue Springs MO which is part of Kingsridge in Blue Springs. When…read morewe moved in, Company A Managed it, and we were not able to tour our particular unit that we moved into. I made complaints about mold and about a 9 months into our lease, they did a mold inspection. We were not given the mold reports or told anything, until approximately 1.5-2 months later Company B bought out the units. Come to found out Company B is the original management company before A, and they knowingly sold the properties to A after finding out MULITPLE units had massive mold issues. We were told it was going to be taken care of, etc. Never was, so we ended up breaking our lease (apx 2 months after resigning) when we realized nothing would be done, and I was told by the "manager" that we either had "to deal with it or move". She was not helpful at all, rude, and honestly inept at her job. She told me multiple times that she was there to help assist the residents and not get the owner involved, however she could NEVER provide me any basic info. So we got our two attorneys involved, and we can have a massive lawsuit against them. Multiple residents there now are on board, if they don't see mold remediation in their units, and the one we lived in (before someone new does). They told me I'd get my deposit back in full and our attorneys said they should at least pay for the mold remediation at our new house. This has caused many health issues for us and our pets. I have the paperwork to back it from my doctor and the previous tenant does as well. My doctor is willing to speak as well. Do not move into these units. When we left, we never received any communications back from them after multiple attempts for a contract to terminate the lease and to verify they had our forwarding address, as well as to confirm the deposit back. However, our attorneys are still on stand by and current residents are ready to go public if needed. If you move into this unit, the basement will smell "yeasty, pickle like" when it rains, you'll be sick, you'll have mud come into the unit after a big rain in the front corner. The only saving grace is the neighbors. Kingsridge, if you're reading this and we do not receive communication back, our deposit and payment for the mold treatment, you will be hearing from our attorneys.

I had an unbelievably bad experience with CJ real estate as a property managent company for a…read moreperiod of ~2 years. We unfortunately trusted them to manage our property when we moved out of state and wanted to rent our home out. Not only were they unprofessional in communication, they simply negelected responsibility, literally no-showed multiple consecutive city inspections, resulting in legal action that came as a complete surprise to us as owners. Move-out inspection reports were incomplete and misleading, left out significant details such as burn marks on the carpet and excessive large trash items left behind by tenants both inside and outside ($700 worth of removal). These details are not inclusive of all events. Throughout the entire 2 years we worked with them, they avoided and simply refused accountability every step of the way. In no way do I recommend trusting this group with your property if you care about it. I will anticipate the company commenting on this review to "clarify" details, amounting to further avoidance of accountability. As a response to Heather, I believe it is disappointing to see public critique. You and CJ real estate beyond disappointed us, and your "clarifications" are unwelcome. Words like "agreed upon" are so interesting following what I've written.

Extremely unprofessional and Deceptive. With one listing that I requested to view, I got…read morerescheduled twice by Tiffany and Dori with very questionable excuses an hour before the scheduled viewing (excuses ranging from "my truck broke down" to "I'm feeling under the weather") and the final and third time, I showed up to the time agreed and Dori didn't even bother showing up and stopped responding. The fact that they provide their phone numbers for feedback is a front. They do not respond. All of their phones are full with voicemails and will only call you to "reschedule." They sent me an email thanking me for viewing a listing that I didn't even see. Heather will now read this and proceed to gaslight me by saying, the listing was rented, that I was mistaken by the appointment times, or that I could have reached out to them instead. (How if no one picks up?) Stop playing with my time and others peoples time

I still have not been approved for an apartment that I'm overqualified for per their rental…read morerequirements . I kept getting an email stating that I did not upload documents but I can see the documents that they're saying that I have not uploaded. I'm not sure why I am not getting approval or denied email yet they keep on saying that I have not furnished all of the rental requirements. Everything that they say that I have not furnished I can see it . I'm not sure what's going on but I am truly feeling like I'm being discriminated against . No one in the office is willing to return my call nor are they willing to give me an answer on why it's taking as long as it is to get a approval or denial for the duplex . There are other reviews floating around that that shows I am not the only one that they have done multiple multiple times to other perspective tenants. The value of the place is a little bit higher than other properties with the same amenities and square footage . I like this place because it had a much quieter neighborhood . I would much rather do business with a company that is willing to communicate with prospective tenants and not make up things to prolong the weight to see if they are approved. And that time of waiting someone else could get the apartment and they say oh you just did not furnish the documentation in time. This it's not right

I started with having them take over me trying to do a long-distance rental management, and now…read morehave two houses under their management. I have had a pleasant experience, and they pass along my belief of having a quality rental and fixing things correctly for the renters. They also help greatly with an easy way to track costs and numbers.

I am so grateful for the smooth operation Austin has going on. He takes care of a property of mine…read morewhile I live in Los Angeles. I have no worries that all will be handled promptly. Even when renting out the units he found me great tenants.

I was purchasing a home in Kansas City from another state and started working with Austin through…read moreRedfin, which turned out to be incredibly fortunate. Austin was really great to work with! He knew the local market well, he quickly adjusted to my needs, worked with my local friend who was helping with the process, and helped me find a place that suited me perfectly. He was a great negotiator and even got the seller to repair some issues they originally were not going to. It seemed like as things came up, Austin and his team had already anticipated them and moved to take care of them. I cannot recommend him enough!