The first time I went here in 2024 it was wonderful. Good doc, quick service and very friendly and…read morehelpful staff. Something happened in the past 6 months though. I went on a Sunday because of a worrisome insect bite. The provider was a very rude and unprofessional person. Constantly interrupted me and then blamed me for the inflamed bite, saying I caused the problem by putting alcohol on the bite-which I did only once. ONCE! They then proceeded to take a blood sample. This is day 6 and my arm is still swollen, tender and black and blue from my elbow to my wrist. I am not a person who bruises easily. AVOID THIS PLACE AT ALL COSTS! They will also text you every day after your visit appearing to be concerned and asking you to make another appointment. My GP was horrified at the care I received.

This was the worst urgent care experience I have ever had. I have visited this facility many times…read moreand usually received decent service. However, today's visit was especially disappointing. I waited over an hour in the waiting area, even though there were no other patients in the waiting room waiting. Perhaps there was one person being seen.  When I was finally called in, the assistant took my vitals, then the doctor entered the room. She didn't introduce herself (I later learned that her name is (Bernice Monroe )and kept asking if I had been wheezing. I responded negatively, and she briefly listened to my lungs and heart--about ten seconds. She then said she would prescribe a steroid, claiming it would treat the condition if it was allergies. I questioned this, clarifying that my symptoms didn't suggest allergies, and explained I'd been experiencing a chest cough and chest pain for several days. During this, she visibly yawned, looking tired rather than disinterested. I voiced my concerns about the steroid, noting there was no reason to prescribe it. I asked if she detected signs of pneumonia or bronchitis, and she responded no, but still planned to prescribe a steroid for allergies. She said if my symptoms worsened, possibly indicating bronchitis, it would treat that too--despite my clear statements to the contrary. I also pointed out she hadn't examined my ears, nose, or throat. She rolled her eyes and said, "oh, it's one of those days," before grabbing a tongue depressor. When I asked her to wear gloves, as she had requested me to open my mouth, she threw the depressor away, declared she was done, and left. I was so shocked by this lack of care that I told the waiting people they were about to be seen by a terrible doctor. This outburst was completely unlike me. I was just so outraged. I am at a loss for words about this whole experience. I am very disappointed because this location is quite convenient for me.

I am very happy with the quality of care I have received going to this provider. Make sure to make…read morean appointment if you don't want to end up sitting in the waiting room for too long though.

Online scheduling was easy and the reception staff and nurse were very friendly and helpful. We…read morewere told it would still be a long wait as there was only one provider present. We did not see that provider. 1.5 hours after our scheduled appointment, we saw a PA. She spent less than 5 minutes with my sick mother. She gave some advice for my mother living with Alzheimer's that I found to be irresponsible. I prompted her to provide better guidance as my mother needed to hear it from a medical professional, and she did not. Very little inquiry about my mother's presenting issue was taken and she was out the door. She did not even check her throat or ears. It was a lightening fast and completely useless appointment. The reception staff went out of their way to be friendly and caring. The medical staff could take some notes. We were utterly dissatisfied and I will never bring my mother back to this Urgent Care, and I will advise others to steer clear. I have since checked the clinical notes on MyChart and there is completely inaccurate information. It said that the patient reported no fever or chills or sore throat. My mother has suffered all three in the last five days and it began longer than three days ago, which was incorrectly indicated on her chart. Had the PA listened better, perhaps she would have made a more thorough examination. We understand that there was a staffing issue and waited patiently. However, the resulting care was considerably insufficient.

Health Express Urgent Care in Stanhope is fabulous. Dr. Michael Cirone was easy to talk to and so…read morewas his nurse. I had stomach issues and came in on a Sunday. I did not feel rushed and I felt I got the right treatment. I highly recommend their services if you are not feeling well.

From the owner: We provide urgent care, primary care, occupational medicine, and intergrative medicine. We also…read moreoffer a weight loss program, testosterone program, IV infusions, DOT physicals, school/camp/sports physicals and high quality natural supplements. For your covenience, we also offer telemedicine visits.

On Friday, I called to receptionist and told her that I need to change dressing on my head after…read moreoperation for a skin cancer. She asked me about insurance information and she told that I can come in next day . when I came on next day, on Saturday the receptionist and nurse practitioner, Aaron rejected to help me initially because they "don't have a surgical supply", and later when I told that I would bring surgical supply and and I have all discharge paperwork where it was indicated that could do it by myself, but because it's on the head, I could not do it. The nurse practitioner Aaron was not very compassion and he told that without order from the surgeon, he cannot change a dressing. As a physician by myself I would consider such behavior of medical staff and unprofessional. I told them that just yesterday I had similar services in another urgent care without any problems. They told me go back to them. I am planning to contact with is a board of medical examiners of state of New Jersey with a complaint for such treatment me as a patient.

Awful!!! I had an appt for 9:00 am and they called at 8:00 the night before with "no caller id" and…read moreleft a message saying oh well couldn't reach you, due to snow we are closing. Go to Flanders. WTF!! Very unprofessional.

ETA: my appointment was a couple of weeks ago, so it's odd that they couldn't find me recently…read more Makes me think they aren't thorough. So even though my experience with the front desk was positive, this makes me question them. Overall this was a standard urgent care. I liked how quickly I could schedule an appointment and how friendly the front desk was. The issue was that the PA could not actually properly treat me because the beds don't recline at all. I had to see another specialist and pay another copay for a service I should have gotten from them. She was nice but I didn't feel like the level of care matched what I should have received.

Worst experience I have ever had at a medical facility . P.A . Avital Tsymbal was extremely rude ,…read moreintrusive and argumentative very unprofessional. At one point raining her voice and threatening not to administer the the test of which I had a prescription and paid for . My advice is to find a different place and not waste your time . Very rude .

always taken immediately - knowledgeable staff always doctor there -best in area…read more Broke my knee cap referred me to my orthopedic doctor - they have X-ray equipment there. My cat attacked me and I take blood thinners - hurried me right through I am a medical snob and they have always been terrific!

Very impressed with the facility, staff, convenience of scheduling, and of course the knowledge and…read moreexperience of these professionals. Thank you Doctor Varano, for continuing to serve this area.

Quality care. Clean and organized hospital. Lovely service from staff. Cafeteria option is limited.read more

I've watched Hackettstown hospital evolve throughout the years from the 1970's until now…read more It's gone downhill. I'm sorry to be the one to point that out . Personally, in the year 2025, Hackettstown hospital is a great place to go to to die. That's about it. I've had several bad experiences with different nurses there. There is an ICU nurse in particular who I am absolutely horrified is involved in patient care at all. Outside of work, she drinks and drives and has a horrible drinking problem. The hospital should be monitoring her for alcohol use on the job. It's negligent that they just allow her to keep caring for patients. I wouldn't send the worst inmates in the state there, unless they were going there to die.

Dr. Vaneet has been the worst experience, especially being that He is the first Dr. I've seen due…read moreto my mental health. He's repeatedly left me and many others from Sesame in the dark. Our last scheduled appointment he never showed and stated that he had a heart attack patient in his in-person office, never rescheduled and has refused to respond back to myself, the Sesame team, and New York life who was supposed to be approving my leave of absence from work that Dr. Vaneet suggested. At this point I'm not even sure if I was supposed to have one because in addition to not filling out the paperwork properly he sent me documents with someone else's information on it twice. I am completely disheartened and disappointed in this experience because due to his negligence and lack of communication, I did not get paid while on the leave he recommended and have now lost my job because there was no paperwork turned in from him stating the reason that I needed leave. He needs to be removed from the Sesame platform immediately. This has impacted my mental health much worse than I was before. I pray for the others who have been neglected as well.

Do NOT ever go to this office if you care about your health, well being, and mental sanity !…read more 1. The original doctor - dr sandhu has a ton of articles written about him on the internet and in local papers ( look them up - you will be in shock and awe ) 2. His son (who took over the practice) and the reason why they begged all their patients to stay went on a 2 month vacation from end of November until end of January ) AND did not staff the practice with any additional help. They literally have 1 doctor who is incredibly sketchy at best 3. They make appointments and keep you waiting for 2 hours past the appointment time and show no remorse stating that they only have 1 doctor 4. They are rude, disrespectful and do NOT care about you as a patient. 5. The office is filthy and dated I truly feel bad for the nurses in the office because they are stuck in an impossible situation with terrible employers !

Staff was very nice…read more Problem is we got here at 2PM after calling and asking if there was a wait and was told there wasn't a long one. Waited 2 and a half hours to get called into room after being told it would be 45 minutes. Then waited an additional 45 min in the room before a doctor even walked in. If you need "urgent" care, I recommend a different place.

So unprofessional. Lost my specimen that was supposed to be sent to LabCorp. I called them to check…read morewhy my results say cancelled. They put me on hold for 20 minutes. Do not waste your time and money. You're better off going to your regular physician.

I recently visited this urgent care due to my mother testing positive for a Covid with an at home…read moretest. We both went in with appointments one at 1:30pm and 1:45pm. We sat there an additional 45 minutes. When they called for my mom I just went in the same room with her. Our test came back one flu one covid. The doctor answered a phone call while being in the room with us. She also asked me about my other health issue and then went into her husband health issues with the same thing as mine for about 15 minutes. Which was reassuring and fine but not for 15 minutes. At the end of the visit she didn't prescribed me anything for the flu because she believed I was at the end of it. The next day I woke up and decided to get an at home test because I didn't believe that I had the flu. I actually tested positive for Covid also went to my regular doctor and I tested positive for Covid there. Moral of the story is that it was very unprofessional that the doctor answered a phone call in the middle of my visit and I got the wrong test results. I haven't ever had another issues at this urgent care. Just this recent time. It's hit or miss with what doctor you get. This doctor I even had to explain medical terminology to.

We had a great visit with AFC Urgent Care. After an unproductive visit with City MD in Morris…read morePlains earlier in the week (filled with frustrations), we decided to try AFC Denville (which had good reviews on Google). AFC had a large, clean waiting room and online check-in.  The exam room was also large, with enough room for the patient, a parent, and the medical staff.  The medical assistant who greeted us was kind and gentle with my daughter.  The PA, Alexa Klapach, was knowledgeable and actually listened to my daughter's symptoms and to my concerns. After being told to "wait and see" by City MD, Alexa confirmed what we already knew--that my daughter had an infection and needed antibiotics. We will definitely be going to AFC Denville for our urgent care needs.  It is clean and has a kind and knowledgeable staff--which is exactly what a patient needs when they are unwell.