The first time I went here in 2024 it was wonderful. Good doc, quick service and very friendly and…read morehelpful staff. Something happened in the past 6 months though. I went on a Sunday because of a worrisome insect bite. The provider was a very rude and unprofessional person. Constantly interrupted me and then blamed me for the inflamed bite, saying I caused the problem by putting alcohol on the bite-which I did only once. ONCE! They then proceeded to take a blood sample. This is day 6 and my arm is still swollen, tender and black and blue from my elbow to my wrist. I am not a person who bruises easily. AVOID THIS PLACE AT ALL COSTS! They will also text you every day after your visit appearing to be concerned and asking you to make another appointment. My GP was horrified at the care I received.

This was the worst urgent care experience I have ever had. I have visited this facility many times…read moreand usually received decent service. However, today's visit was especially disappointing. I waited over an hour in the waiting area, even though there were no other patients in the waiting room waiting. Perhaps there was one person being seen.  When I was finally called in, the assistant took my vitals, then the doctor entered the room. She didn't introduce herself (I later learned that her name is (Bernice Monroe )and kept asking if I had been wheezing. I responded negatively, and she briefly listened to my lungs and heart--about ten seconds. She then said she would prescribe a steroid, claiming it would treat the condition if it was allergies. I questioned this, clarifying that my symptoms didn't suggest allergies, and explained I'd been experiencing a chest cough and chest pain for several days. During this, she visibly yawned, looking tired rather than disinterested. I voiced my concerns about the steroid, noting there was no reason to prescribe it. I asked if she detected signs of pneumonia or bronchitis, and she responded no, but still planned to prescribe a steroid for allergies. She said if my symptoms worsened, possibly indicating bronchitis, it would treat that too--despite my clear statements to the contrary. I also pointed out she hadn't examined my ears, nose, or throat. She rolled her eyes and said, "oh, it's one of those days," before grabbing a tongue depressor. When I asked her to wear gloves, as she had requested me to open my mouth, she threw the depressor away, declared she was done, and left. I was so shocked by this lack of care that I told the waiting people they were about to be seen by a terrible doctor. This outburst was completely unlike me. I was just so outraged. I am at a loss for words about this whole experience. I am very disappointed because this location is quite convenient for me.

On Friday, I called to receptionist and told her that I need to change dressing on my head after…read moreoperation for a skin cancer. She asked me about insurance information and she told that I can come in next day . when I came on next day, on Saturday the receptionist and nurse practitioner, Aaron rejected to help me initially because they "don't have a surgical supply", and later when I told that I would bring surgical supply and and I have all discharge paperwork where it was indicated that could do it by myself, but because it's on the head, I could not do it. The nurse practitioner Aaron was not very compassion and he told that without order from the surgeon, he cannot change a dressing. As a physician by myself I would consider such behavior of medical staff and unprofessional. I told them that just yesterday I had similar services in another urgent care without any problems. They told me go back to them. I am planning to contact with is a board of medical examiners of state of New Jersey with a complaint for such treatment me as a patient.

Awful!!! I had an appt for 9:00 am and they called at 8:00 the night before with "no caller id" and…read moreleft a message saying oh well couldn't reach you, due to snow we are closing. Go to Flanders. WTF!! Very unprofessional.

The front office staff was pleasant and helpful. The wait was just a few mins…read more I saw Dr. Jared Smith during my recent urgent care visit. I was having severe ear pain, dizziness and a low grade fever. I have ruptured my eardrum before so I knew this was a possibility. Dr Smith was so thorough, attentive and knowledgeable. He was easy to talk to and didn't make me feel rushed through my visit. He was able to give me clear and concise instructions for the application of the medication I needed and explained everything in a way I understood. He told me how I should expect to feel and things to look out for. Great experience!

Drove 30 mins here for my toddler who wasn't feeling well to be turned away by the front desk and…read moretold "he needs to see a pediatrician" Um hello don't you think that's the first place I would take him if I could?? His pediatricians office is 1 hr away, this was closer and you're an urgent care office!! You should take patients of all ages! Ended up at skylands urgent care in Franklin where they took great care of my buddy and got us in and out. It was an ear infection- any doctor could've diagnosed that. However- they wouldn't even let us past the front desk. Will absolutely never return and they deserve zero stars!

I needed to come in for a Thyroid biopsy. I wasn't sure what to expect but my nodule was the…read moresmallest it could be before they didn't do anything. My nurse in radiology, Irene was very comforting. Dan, the ultrasound tech answered my million questions and offered good ideas and Dr Xi did the biopsy. There was a lot of calcium in the way, but for the samples they needed. They explained everything along the way and now we wait for results. No offense but I hope I don't see them anytime soon. very professional and caring people.

Quality care. Clean and organized hospital. Lovely service from staff. Cafeteria option is limited.read more

Took my son on a Sunday afternoon. We were taken in pretty quickly. We were told there were two…read morepeople ahead of us to see the doc but we were seen pretty quickly. The doctor was great. Very patient and really took his time reviewing everything with us.

Took my wife there today for testing Positive to Covid and not feeling well. Told by the girl at…read morethe front desk about an hour. Three hours later finally being seen by Rose Cimafranca, APN who after a 30 minute exam called in a medication for nausea and Nothing for covid. Atlantic group should be ashamed. ACS

Came here with my friend didnt wait long. She was seen by a lovely doctor named Terri. She ask her…read morequestions listened to her answers explained what was wrong with her. Told her what she was going to give her. Went out she said she just sent her prescription over to her pharmacy should ready when you get there. She said goodbye hope you feel better. We left I said to my friend next time your sick make sure you see her I then added I think I just found my new doctor

Omg. These folks were GREAT !! Dr Aron is an angel !! He was so empathetic and kind ! And knows…read morehis stuff !!! The staff as well was kind and helpful. Thank you. Cindy and Amira ! I would HIGHLY RECOMMEND THEM !!!! Took so much anxiety off my mind !!!! God bless you all. . Concetta B

I am very happy with the quality of care I have received going to this provider. Make sure to make…read morean appointment if you don't want to end up sitting in the waiting room for too long though.

Online scheduling was easy and the reception staff and nurse were very friendly and helpful. We…read morewere told it would still be a long wait as there was only one provider present. We did not see that provider. 1.5 hours after our scheduled appointment, we saw a PA. She spent less than 5 minutes with my sick mother. She gave some advice for my mother living with Alzheimer's that I found to be irresponsible. I prompted her to provide better guidance as my mother needed to hear it from a medical professional, and she did not. Very little inquiry about my mother's presenting issue was taken and she was out the door. She did not even check her throat or ears. It was a lightening fast and completely useless appointment. The reception staff went out of their way to be friendly and caring. The medical staff could take some notes. We were utterly dissatisfied and I will never bring my mother back to this Urgent Care, and I will advise others to steer clear. I have since checked the clinical notes on MyChart and there is completely inaccurate information. It said that the patient reported no fever or chills or sore throat. My mother has suffered all three in the last five days and it began longer than three days ago, which was incorrectly indicated on her chart. Had the PA listened better, perhaps she would have made a more thorough examination. We understand that there was a staffing issue and waited patiently. However, the resulting care was considerably insufficient.

always taken immediately - knowledgeable staff always doctor there -best in area…read more Broke my knee cap referred me to my orthopedic doctor - they have X-ray equipment there. My cat attacked me and I take blood thinners - hurried me right through I am a medical snob and they have always been terrific!

Very impressed with the facility, staff, convenience of scheduling, and of course the knowledge and…read moreexperience of these professionals. Thank you Doctor Varano, for continuing to serve this area.

Administered Covid injection carelessly resulting in significant side effects. Pharmacist was…read moreannoyed to have to do booster appointment at 7:00 pm when they were "done for the day" and did not want to honor my appointment, so they did a poor job in retaliation for having to perform work.

You make an appointment for your sick child just to get an email the morning of saying they…read morecanceled her appointment with no explanation. You call that professional?

I have not been there, but was interested because of the 400+ 5 star reviews. "Dr Mike" received…read morewonderful accolades...only to find out that this healthcare worker is not a medical doctor but a PhD, and PA. No actual physician listed for this urgent care in Newton.

From the owner: We offer urgent care, primary care, occupational medicine, and intergrative medicine. We also have…read morea weight loss program, testosterone program, IV infusions, DOT/CDL physicals, school/camp/sports physicals, and natural supplements. For your convenience, we also offer telemedicine visits.