So many green flags at Dr Connor's office (not sure if that's a thing, but it is now). An actual…read morehuman called me twice to make the appointment and then to confirm. They did not make me fill out 10 pages of forms online before I came in. Then Dr Connor has someone take notes while she listens intently and looks you in the eye so that she can have a conversation and pay attention. She really knows her stuff and is not averse to questioning minds such as mine or alternative treatments and supplements. She made a recommendation for a lab test that my cardiologist should order for my high cholesterol. I already felt better walking out of her office after over an hour of actually being heard for the first time. She is worth every penny and I will be seeing her exclusively from now on. Cannot recommend highly enough! Like

Easy peasy phone call care. We manage blood work analysis over the phone with a smileread more

I've been going to Thrive for a long time but I've been put off lately by the experience of…read moremessaging with them. I really like Dr. Crear and some of the PAs so it's a shame that the messaging service is not held to a high standard. Honestly, it's like talking to a child...but one who clearly uses AI to polish their grammar. The level of incompetence - with incorrect prescriptions called in and incorrect information relayed - is concerning. I hope they don't have these medical assistants completing tasks that require common sense, like relaying important test results. I know practices are trying to increase profits, especially those practices that are owned by private equity (which this place may be--IDK). But please consider your patients. Don't run a competent practice into the ground by having these assistants do what medical professionals should be doing. Employ some actual nurses to answer patient questions for god's sake, not just "medical assistants."

I ended up leaving prescriptions were often wrong and appointments were getting hard to get.read more

I recently wrote a review for my new AWESOME dentist and it had me thinking about my AWESOME…read moredoctor, Dr. Sorensen. I'm surprised there aren't any reviews of her yet - she runs a small practice but she's a big deal. My first appointment with her was last fall. I was overdue for my annual and, like any normal human being, wasn't looking forward to it. A good friend recommended her with a glowing review. My intention was to call the office, just to ask if she was accepting new patients (she only accepts 600-800 so I figured my chances of getting in were slim). Much to my surprise, Dr. Sorensen was the one to answer the phone! That impressed me enough that I scheduled an appointment for the next week. My first impression of Dr. Sorensen was excellent, and things only got better from there. She literally does everything - she is a one-woman staff, which means she does everything from checking your vitals to dealing with insurance. This approach means that you get to spend more time with her, which means that you feel like anything but just another patient. She also takes a conservative approach to medicine, so when I told her about my occasional anxiety, she recommended things like yoga instead of jumping to more invasive/expensive treatments. Best part of my experience with her? I ended up having a bit of follow-up work the next day, and was obviously concerned about the results. She got back to me the next morning to let me know all was OK and thoroughly explain everything. And the day after that, I got my pap results back. That's right...TWO DAYS after my appointment I got my pap results! I'm used to waiting a minimum of two weeks. She called as soon as she got the results because she didn't want me to worry longer than I needed to...wow. If you are looking for a doctor who uses modern technology (online scheduling, mostly paperless, etc.) but won't provide you with the typical, cold doctor's experience, I strongly recommend Dr. Sorensen.

I visited this practice for the first time after recently switching from a larger practice. I was…read morevery impressed Dr Sorenson's professionalism. My initial visit was very through and the Dr took as much time as was needed to understand my medical history, make suggestions, ask questions and actually sit down and have a conversation! That is impressive in todays world. Her practice is purposefully small, self-managed and her interest in medicine and people is clearly visible in how she runs her business and treats her patients. I nearly fell out of my chair when I called to schedule an appointment and Dr Sorensen answered the phone herself. Unheard of! She also makes herself available on nights and weekends to answer calls or come to the office in case urgent issues arise. I believe she truly cares about her patients and wants to manage her practice with the best technology and information available to her. She leverages technology to allow her to have the time to treat the patients, rather than using technology as a crutch to fit more patients into her day. I was thoroughly impressed with Dr. Sorensen, her sense of professionalism was first rate and she has a compassionate manner that is ideal for families looking for a Family Practice. If all small businesses could be run in the same manner Dr Sorensen is running her business, we would have a true sense of what community really means.

Please avoid Dr. Nathan Pekar if you have any interest in living a quality life. He has been among…read morethe worst doctor's that I have ever had the misfortune to have dealt with for the following reasons: - Rushes the appointment - General disinterest - Does NOT fill your prescriptions In my initial appointment with him, he attempt to make an effort at listening to me however the entire appointment felt extremely rushed and he made nearly every attempt to end it within 10-15 minutes. Following this, it was nearly impossible to get a prescription filled by him to the point that in the last two months, my prescriptions were filled by other doctor's (despite significant efforts including calls, online messages in the portal, and online messages on the Victory Medical Klarna messenger ranging from 10 days up to day of). The staff was also deeply unhelpful, letting me know that in order to get my prescription refilled, I should use the online portal, but if I sent in my prescription request earlier than 5 business days, then it would be ignored. If I sent in later than 5 business days, it was also likely to be ignored. And when I did send it in 5 business days, it was still ignored. I have left several online messages, following up each day, in an attempt to just get a response, and in the past few months I have received none. And god forbid you have multiple prescriptions, because Dr. Pekar will maybe fill one prescription and completely ignore the others. They also look to charge your insurance as much as possible. By state law, practices can but are not required to drug test you for controlled prescriptions. Most doctors range somewhere between once to twice a year. Dr. Pekar will force you into doing a drug test EVERY month. So, not only is he an uncaring and lazy doctor, he also wants to take as much money from you and your insurance by pushing needless tests on you as often as possible. In sum, please do NOT see Dr. Pekar if you want quality care.

Have been in Austin for 2 years and have tried several primary care doctors. Was dreading having to…read morego to another but knew I needed to find somewhere. From the minute I stepped foot the entire staff was welcoming and friendly, made the entire experience fantastic. Dr. Pekar himself makes you feel like you've known him forever and has fantastic medical advice and really listens to your concerns. The facility is lovely, clean, and has loads of parking (something I always worry about) and there is a pharmacy for convenience right downstairs in case you need the prescription directly following your appointment! Highly recommend!

When a doctor takes an oath to help people, part of that help is billing their insurance. It may be…read moretrue this doctor is one great practitioner, but there is no reason why she should nor be able to bill insurance. Read the oath again and think long and hard who you really help. Only the affluent. Sad state that healthcare is in today due to all the greed. No one is in it to help ALL IN NEED anymore. 11/19/19 Reply to Owner:

Let me start by saying that I've known some excellent doctors, and have had a couple of…read moreearth-shatteringly bad experiences as well. Dr. Julie Reardon has surpassed my wildest expectations of what a family physician CAN--and is willing--to do. I think that's in part because she is a phenomenal physician and person, and I suppose the Harvard education and work with Dr. Andrew Weil doesn't hurt. I'll add that all of the folks in her office are equally as competent and caring. If you are contemplating a visit to Dr. Reardon, it's because you haven't been feeling as well as you should--probably for quite some time. Your insurance-covered doctor has run some general tests that haven't shown anything all that extraordinary; and while you may greatly respect your PCP as I do, you realize that time and budget constraints limit the ability to which they can explore your issues. You may have been told that it's your impending menopause, or your weight, or that you perhaps should consider antidepressants. This is the state of medicine in our current era of managed care, and it's nobody's fault. Sometimes it just IS. Know that, if you can afford her services, "Dr. Julie" will leave no stone unturned in helping you find that road to recovery. She's not one of those "vanity doctors" who will hand you creams, diets, and vitamins to make you ageless and extra hot...although feeling better usually makes you look better! She's a serious, science-based physician with an uncanny ability to relate the typically unrelated, and see the "big picture" of your health situation. In our initial visit, she caught on to trending issues I'd never thought of before, including a potential genetic makeup that leaves me prone to certain problems with mood and energy level that are exacerbated by stress...and I've had a year of that! She ran a gamut of tests after explaining the purpose of each one, and uncovered a problem so critical it was a wonder I even had the energy to get out of bed in the morning. I am no less impressed with our follow-up discussions. She has referred to another provider for an area outside of her realm, and also recommended simple vitamin and supplement changes that will do me a world of good. At the same time, she's not that earth-crunchy guru that's going to mandate that that you live on purified air and chants...hers are moderate lifestyle changes for real people living in our everyday world. Dr. Julie doesn't take insurance, but that allows her to spend true quality time with the patients who sign on with her. I will say that, for the fees involved, I feel like it's been a very good choice for my healthcare dollars. I am finally getting some solid answers as to why I've felt HORRIBLE over just this last year, and I finally feel confident knowing someone's got my back while I take steps to get better. I think there are a lot of docs out there who dream of having a practice like Dr. Julie's--and she has made that dream a reality. When I think about how quickly Dr. Julie started "cracking the case", and all the co-pays and labs past that never quite addressed my issue, I realize that I have now SAVED time and money in the long run. What's more...I could have gotten REALLY sick were it not for Dr. Julie and her findings. She very well might have saved my future from being...well, not so bright. Thinking about calling for an appointment with Dr. Julie Reardon? I say go for it...you will NOT regret it, and you have everything to gain.

Incredible doc...Excellent!!…read more Having worked as a Senior Physician Recruiter for many years, my requirements for a physician come from a trained background of what to look for and what to be wary of. I know how to check a background, I know what a thorough exam and appointment is, and I know what rushing a patient through in order to see more patients a day for money means to the patient. Additionally, I can recognize better equipment and practices. I had a great doctor in Dallas (Dr. Bonnet) and I could not find a satisfactory one after moving to Austin that met my scrupulous checks & desire for excellence. At other offices I was rushed through appointments, kept waiting endlessly due to overbooking, or not questioned well during the appointment or answered thoroughly...or not called back when I had a question or needed something or had to get a refill, etc... Dr. Browining is unique & wonderful!! And I thank the above posters who allowed me to finally find him! You are not only never kept waiting for much time at all, he is amazingly smart in discussions, he is so thorough in questions and answers that you feel you are his only patient... He has state-of-the-art equipment. He is caring, thorough, and beyond impressive. I've already recommended him and immediately gotten the response back that he was an incredible doctor who spends a great deal of time to ensure you are cared for. He will not schedule unecessary procedures or cram patients in as so many doctors do when a monetary business becomes a goal over care...yet, like today when I needed an ultrasound, (which is what made me think to write this), he ensures I immediately get the care needed. Care is evident in this office...but that means very little if the physician isn't a brilliant doctor...and I've been beyond impressed in that regard as well. He obviously is one of those doctors with a passion for what he does and for what's current in medical journals. I joined Yelp for one reason alone...I thought I'd be remiss in not giving credit where credit is due. I looked for 3 years for a doctor I liked in Austin. I used to have to drive to Dallas to go to my old doctor because no one else's practice ever measured up. I am, therefore, beyond happy to recommend him to anyone needing an excellent physician in Austin. You'll see a difference in what is the norm and what happens here during your very first vist, without a doubt. -Alana

I saw Dr. Browning for what he diagnosed as an MRSA boil uncomfortably close to my most private…read moreareas. He immediately addressed the issue in his office rather than referring me to a dermatologist to do the dirty work. I truly did need immediate attention and he gave it to me. I can't speak highly enough of him and his assistant for bravely going where no one should have to go. I hope this does not sound like an exaggeration, but I feel like I owe my life to him. It has only been a day, and I'm still a mess, but I have to express my gratitude to this incredible doctor. I also want to publicly apologize for cursing as he cut into it. I hope your medical emergency gets taken care of by Dr. Browning, or someone as talented and compassionate as he is.

I will NEVER go near that place again. In 2021 "Doctor" Ondash sent me home with antibiotic ear…read moredrops, which was fine except for that fact my ear was swollen shut due to infection and no antibiotics could get in - I fixed his idiocy by going to an ENT specialist three days later with the competence to aspirate the ear and get the antibiotics to the infection. ENT guy said it was in the top three worst ear infections he had seen that year.  Fast forward to this week - Just got released from the hospital after 3 days in the ICU for a subdural hematoma. The day prior to going to the ER I went to Premier and saw "Doctor" Hale, explained the horrible headaches I had been having without letup, slurred speech issues, typing issues - and he gave me an ibuprofen shot and sent me on my way with no follow up. He said he would call to discuss the emailed blood work results with a phone call - nada. The ER doctors were absolutely appalled at the zero interest/lack of concern about the cause of the headaches, which was easily determined with a simple CT scan. They are the McDonalds of the medical field,

They have caring staff and several lab services offered in the same building, as well as some…read morespecialized services.

I had basically given up on primary care before finding One Medical. I was using Austin Regional…read moreClinic and waiting months for appointments, never really able to establish a relationship with a doctor, and never able to get an rx when I was sick, meaning I was also relying on UrgentCare for strep tests or a UTI. One Medical is so amazing. Yes, you pay a membership fee, but then, YOU CAN ACTUALLY SEE A DOCTOR. Like, the day you need to. Or, you do a video chat, or send your doctor a message that they actually respond to in a timely manner. The app is also super helpful and efficienct. They have this great feature that you can get immediate help for certain things like colds, yeast infections, or ordering a lab test. You fill out the information in the app, and someone gets back to you right away, putting in the lab visit or sending the rx to your pharmacy. I really don't think I have ever had medical access that is responsive and available when I need it. Their lab is open for drop ins throughout the day, and I have never waited more than 15 minutes to be seen. It is just really excellent service. I hope it stays this way!

This practice is the best GP/family medicine experience I've ever had. There are almost always…read moreappointments available within the next 24 hours. They stick to their schedule well, I've never waited more than 5 mins over my appointment time. They have a lab in-office, so you don't have to go to a separate place for bloodwork. The doctors are respectful and kind - I really like my regular GP, but if he isn't available I'll see one of the other doctors and they are amazing too.

I've been a patient here for 10 years and I'll be seeking a new PCP after my last visit. I…read moretypically see Amy, though had Dr. Guerra for one visit. They are both pleasant with good bedside manner, and the care is fine. However, I can no longer tolerate the billing practices. If you go for an annual wellness visit, you WILL be charged for numerous assessments that were not performed, or for a higher level of care than what was actually provided (in other words, upcharging). I used to overlook this because I had great insurance and it would usually be a $25 copay. Now that I have a high-deductible plan, I refuse to pay over $200 for an annual wellness visit that did not have any diagnostic elements. At my last visit, charges included: -99396 Established patient periodic preventive medicine examination age 40-64 years (yes, this is legitimate) -99214 Established patient office or other outpatient, visit (This is an upcharge. I did not discuss ANY topics besides immunizations, cancer screening, and contraception. These are all components of a wellness visit. A provider cannot charge for both of these visit types) -96127 Brief emotional or behavioral assessment (This charge was for a standard mental health assessment that is considered preventative screening. If you fill out a PHQ-9 and GAD-7 at check-in, they will charge you for it without telling you. You will not be given the option to decline these forms.) -99497 Advance care planning by the physician or other qualified health care professional (This is a flat-out lie. There was absolutely no discussion of advanced directives at my visit.) Lab assessments - Amy ordered a slew of expensive hormonal tests without my consent, and now I'm on the hook to pay Quest. I didn't discuss any concerns that would necessitate a hormone work-up. I have contested the bill with my insurance company. Honestly I am not sure how Inspire stays in business because the billing practices are so blatantly fraudulent.

I have been a patient here for 12 years and I am making the switch to another provider after being…read moreupcharged on an annual physical (same as others have mentioned). My insurance said that I discussed over 50 things with my provider and I was like, you mean when I answered a question they asked?? My meds were also constantly being sent to the wrong pharmacy even when I explicitly told them which pharmacy I wanted and now the NP who has been treating me in place of Dr. Guerra wants me to have a monthly appointment for my medication that they already charge me $16/month for prescribing... so a copay on top of that? Ridiculous!!

I almost don't want to write a review of Dr. Hon because I don't want the word to get out what a…read moregreat doctor - and person! - she is. She is thorough and listens with care. She is not scared to refer to specialists, and she is great about giving me insurance-required referrals so I can keep seeing the specialists I have worked hard to find. She has the best personality - not stiff or stuffy at all. She has a good sense of humor, and I always leave feeling better than when I went in. I would recommend her to everyone, but I don't want to make it harder to get an appointment!

I am not aware of anything but good comments about Dr. Hon, so my criticism is of the communication…read moredifficulties with this practice. I had to cancel an appointment due to illness and it took me two days to get a callback and then was peppered with questions, email address, healthcare card number, etc. I gave my date of birth, phone number and full name, but they continued with a barrage of questions even when I explained I was too ill to remain on the phone. This is not good health care. Please fix this problem.