Took my niece and nephews here the day after Christmas. There was a steady flow of kids coming and…read moregoing but it didn't feel busy. There's lots of room to run around and not feel crowded which is a plus, especially the day after Christmas. I liked that the lines were short waits to help kids maximize the fun. They require everyone participating to get Urban Air socks (they're like thinner hospital socks with grip at the bottom) as no shoes are allowed for play. The socks were helpful in reducing slips but the two times it was annoying was when you needed to go to the bathroom and when riding the slide the grip on the socks made sliding down hard. Staff was relatively friendly and handled kids and adults well when strapping on harnesses. I purchased the group play pass which included 3 kids and 2 adults + socks, 1 large 1 topping pizza, 3 small icees and 2 sodas for about $130 after tax. It was fun for kids and participating adults. If you're purchasing tickets and socks individually it gets expensive fast so consider the group play pass. For the cost of one adult and two kids, socks, pizza and drinks it was only about $30 difference so it's definitely more bang for your buck. When buying tickets online it makes you choose a date and time but I had called and confirmed you aren't stuck with that time and the tickets are valid for 90 days or 1 year (the staff I spoke with couldn't recall). If you're worried about weight or height restrictions there's a minimum height for certain activities but there isn't a listed max so just keep in mind that these are designed for kids so even at my short stature (5'2") I had to crouch a bit for some things. For weight capacity for trampolines they said it's 250lbs and for harness activities it's 230lbs. With that said I think there needs more supervision both from parents and staff. There were lots of little ones running around unsupervised and staff are really only located at harness activities. One younger boy had wiped out in the ball pit against the edge for entry/exit. It is padded but a hard and fast fall will hurt. I asked if he was okay and he said yes but he looked again he was bleeding from the mouth. I had to locate both the adult he came with and then a worker since some of the balls had blood on it. The worker had notified someone on a walkie talkie but I don't think anything was done about the bloodied balls.

We came to Urban Air for my nephews 6th birthday party. We rented the "rooftop" party room with…read morehost and the party upgrade for the kids wristbands which meant they had access to the entire space with no restrictions. We arrived 12:40pm with our decorations and cake on the day of the party. Immediately I could sense there was a problem. After standing around for about 10 minutes I finally asked if the room was ready and where was the host? A young kid finally appeared and said I'm here for Cameron's party. He led us upstairs but said nothing. No introduction, no run down of what to expect. Finally I asked him his name. He passed out socks to 5-7 year olds and gave them wristbands but that's it. The kids began to run around. Again now it's 10 after 1 and I asked him what is the plan? He said what do you mean? I'm asked him do you make an announcement? Do they just go what's happening when do you begin to host? He said they are free to go (epic fail). The space was quite large it was a closed off room and then another larger space with three couches, 2 high top tables, no side tables and it was upstairs away from everything so the fact that there was no formal directions, or announcement made by the party host was very confusing. We told the kids they could go and off they went. Everything with the kids was fine for about 20 minutes then some of the adults and kids came back saying they were being turned away from some of the activities. My sister was handling the food order so we didn't get it addressed right away. Fast forward we were supposed to eat at 2:30. Only half of the pizza came out (the other half came out after we did cake), we had no water other than the warm bottles that was set out when we got there, when I asked the kitchen/ordering area for water because we could not find our host (a trend for most of the party) I was told "oh no we don't do all that". I ordered French fries and was given a tray of old cold, French fries. The wristbands the kids were given were wrong and they were not corrected until after we ate which was at 3:15 (the party ended at 4). We could not find the host to get the things we needed, I had him paged many times and he didn't come ... overall this was terrible service. For the amount of money my sister paid for this party nothing was given. We did all the work. I do not recommend this location of urban air. I'm also leaving out the details related to the dirty furniture, the unkept restrooms and the rude staff at the cafe.

Still a fun place for kids but small and unorganized for the price. The go karts were what we were…read moremost excited for but they don't really go fast...also kind of makes sense because some of the kids were treating it like bumper cars. There is an under 7 yrs old zone in the trampoline area which was nice. I would skip on getting food here. Looks like there were a few bday parties when we went which looked unorganized and really no privacy.

Went on a Saturday early afternoon w/ a 5yr old & met up w/ a host of other children. It was pretty…read morebusy and it had snowed so it was huge puddles of water all over the place. The kids loved it but as an adult I was bit concerned. There were hardly any staff in the play areas at such a busy time. I seen staff around but mostly walking around to communicate with other staff. There were kids flipping over kids and kids just sitting in areas where other kids could possibly fall over them because no one was telling them that wasn't okay. Kids were constantly throwing balls out of the ball-pit. I do get that parents should watch their children but didn't seem to be the case. Seen some other issues as well but I guess that's why you sign waivers. Also some trampolines with gum embedded into them, definitely not the cleanest. I tried the cheese pizza it was cold, not the freshest but it did taste okay as far as it felt like they tried with the garlic crust. Some of the trash bins in the food area were overflowing which left people to leaving messes on the tables. I know all places like this get busy on weekends as it's prime time for birthday parties especially in the colder months but I feel like it's not ideal if the staffing isn't right. Kids will have fun regardless which is great but safety & cleanliness was not it. Parking was fine. They had a doors in the front and around back. Somewhat better parking chances in the back.

The check-in process was extremely dysfunctional. When we walked in there was nobody facilitating…read morethe check-in or greeting (this was our first time at this location) and once someone came up, he needed help to finalize our transaction. It took a very long time. This place is in desperate need for new management. The place wasn't busy while we were there, but they were very understaffed. Hence the facility was dirty and in some areas, not safe for kids (limited, to no supervision). If you don't have a membership, I would consider whether this is the trampoline park for you! It was $27, plus tax, plus the price of socks. This turned out to be a very expensive evening! The kids enjoyed their time though, so smiles made everything else better.

If you are looking for a place where the staff treat you like last weeks laundry, then this is the…read moreplace! Are you looking for food and snacks that are not only overpriced but taste like they were drug across a dirty rest stop bathroom floor? Need somewhere that will take your money then ensure you get less than you paid for? Then you have come to the right place! SkyZone is the perfect place to experience the worst of what a business could be. Trash.

We took our grandkids for an hour and a half one hot afternoon. I think it was one of the most fun…read moreexperiences they had out. There was a good variety of activities and they tried them out. They especially enjoyed an interactive floor run by a computer that had different challenges. The kids had to put their feet on each of the squares and not touch others. We had a great time and will return when they visit next year.

I have been to Zero Gravity twice so far - the first time was through a school fundraiser and the…read moremost recent visit was through the Explorer Pass (which gives access to a 60-min jump pass once per week) with my family. Both my boys (age 7 and almost 4) had a lot of fun. They have a variety of trampoline activities, a climbing wall, arcade, laser tag, playground (for kids 42 inches and shorter), and large pixel floor. While it's a good value in terms of pricing for the jump pass, the facilities is a little dirty and many items are a little out of date.

I recently visited AirMaxx Trampoline Park in Saint Cloud and overall is was a great experience!…read moreThey have a wide variety of activities besides the trampolines.There are foam pits,dodgeball courts and obstacle areas that keep it interesting for both the kids and adults.Today was just about the kids to tire they out on this windy cold day. The areas were clean and well-maintained. The staff were friendly and attentive, especially when it came to safety. There are attendants in each area.It feels like a great place for families, birthday parties, or even just a casual day out to burn some energy. We arrived right when they opened and the line was a decent one.The kids jumped and played for an hour and as we prepared to leave it got busy real quick.I would show up as early as possible.The price was fair at $16 for an hour with deeper discounts the longer you stay. If you are looking for a way to have your kids burn off energy or just have fun.AirMaxx Trampoline has an activity for all.

Kids always leave tired and exercised. Staff is young and extremely kind and patient. Not too…read moreexpensive at $20/kid for 90 minutes. Neon glo party on Saturday nights.

My family stopped by for a game of mini golf on a Saturday evening at 6 pm before our dinner…read morereservation. The course is old and easy, but we have played it before and liked it. This time it was a disaster. Completely overrun by little kids who treated the course like a playground. Some had parents who were present and not trying to keep any order. In fact, we had adults just standing around the holes we were playing. When I asked one lady if she could move, she asked why! People were running around randomly playing--total chaos. An employee walked through and did nothing. If I was looking for a jungle gym for my small children, ok, but DO NOT COME HERE TO PLAY A ROUND OF MINI GOLF. You can't!

I have never left a review for anything before, but I was so impressed with the staff at Grand Slam…read morethat I felt compelled to share my experience. We held my son's birthday party there on a Friday night with 12 kids in attendance. All of the staff were so helpful, kind, and patient. The kitchen went out of its way to accommodate a challenging dietary restriction, which I truly appreciated. It wasn't as busy as a Saturday or Sunday, which made it easier to keep track of the kids and likely contributed to the staff being so accommodating.

We are still getting used to MN winters and are discovering the phenomena of community centers and…read moreindoor playgrounds. We found this one when we got up today and decided to head over. Our son had a blast. There is plenty of playground equipment to climb on and over. There is a basketball court area as well as a soccer area with fake turf. There is also one of those bouncy pads for kids to toss themselves around on. There is also a separate play area for kids 2 and under, which is good, so you don't have to worry as much about them getting trampled. There is also an area with tables and chairs so you can bring in food and eat, take a break, or sit and read while your kids burn some calories.

Why didn't I find this place sooner? An indoor playground in Minnesota! Woo hoo! This is great…read morefor kids of all ages even those adult kids with little kids. Even my hubby (a big kid) was shooting hoops. My young son of 4 was loving the green, purple and blue playground. There a great trampoline area, a playground for climbers, a playground for little ones, soccer field and basketball court. Even a spot for a parent to chill with some snacks or a beverage while their kid is running around. Rules...no food or beverage while playing and no shoes. They have cubbies up front for jackets, shoes, etc. Totally recommend for those needing a place for their kids to be kids and get exercise especially in the winter climate!

Truth be told, it's a ZERO for me as a mom. My twin 14 yo boys had fun despite areas being closed…read moreoff and I raised it to 2 stars just because my boys needed a place to let off some energy on our RV trip and they had fun, though also asked for hand sanitizer before we even got in the car. The place is run by teens, which having my own, I totally support. However, there doesn't seem to be any oversight. Not a single employee during our visit had any care in the world to make this a "wonderful visit". We were greeted by a young woman that didn't really "greet" us at all. She just stared at us until I said I wanted to pay for 2 "jumpers". We got the standard "have you been here" and "filled out a waiver" questions. Me, "No". She pointed to the sign with a code to scan to get the waiver. I asked since I had to scan with my phone, is that the only way to do the waiver by phone? I didn't have glasses. Hate completing forms on my phone, but nope, she said that was the only way in the most monotone uncaring voice... ok.. That was done. Then the anticipated question about socks. Knew we would have to buy some. If I'd never been to a place like this I would probably not have understood her. She mumbles so quiet. I was like, oh yes, socks, we need those. How much are they. She literally turned her back on us to walk to the socks behind her and even my boys with supersonic hearing were like, "no f'n clue what she said" when I asked them what her answer was to how much they cost. We didn't get a receipt for the two entry fees at $22.99 + socks around $59. So, whatever.. we just won't ever know. Please train your employees to look at the customer when they answer instead of walk away talking quietly.. she didn't seem to like her job much honestly. My kids got in and I just wanted a quick bite before running a couple errands. I ordered waffle fries with cheese on the side and waited 15 min. Looks like there was a shift change right after. I finally asked the blond guy at the counter if my food would come out front here or if I should go somewhere else.. I mean, I was literally the only customer sitting there waiting and staring at the counter as he stared out into space.. He said they must not have started it and he would go do it. So, another 10 min, in the end it was 30 min before I got my nasty soggy greasy waffle fries with the canned cheesy sauce all over the top. One of my kiddos won't eat cheesy anything. I just said thank you, ate half of them on my own, tossed the rest as my kids won't eat and left. I came to pick them up about 30 min later with the worst stomach pains ever.. ack, I knew the soggy greasy food would get me.. I felt wretched for 2 hours more. I'm writing this in the wee hours still unwell. DO NOT order the waffle fries and nasty cheese. Probably do not order anything.. this place is just not clean nor are there any protocols, so far as I can tell, for the staff to sanitize or clean anything, much less their own hands. The place had many employees that were available, but nobody cleaned anything or really did anything but walk around. The tables were gross when we got there and I sat and waited while 3 employees just stood there and did nothing.. no customers, nothing.. yuck! Your place is gross and nobody cares. The bathrooms needed attention as well.. both men and women. I would not return here. It was dirty and the food made me sick. It was end of day so maybe that's why dodge ball was closed, but that's what my boys wanted the most. Expensive, nasty, dirty, lacks customer service and management.

I had an amazing experience at SkyZone! The place was clean, energetic, and so much fun, but what…read morereally made the visit stand out were the employees Abby, Sean, Isaiah, and Nimo. Each of them went above and beyond to make sure everyone felt welcomed and had a great time. Abby was super friendly and helpful, Sean kept everything organized and running smoothly, Isaiah had the best attitude and made the environment fun, and Nimo was incredibly patient and kind. Their customer service was seriously top-tier. SkyZone is lucky to have such an awesome team. I'll definitely be coming back!

In the wonderful lyrics of Van Halen...JUMP! That's just what you'll do here. I had no idea this…read morewas here in Oak Park Heights until my son was invited to a classmate bday party. It can get pretty loud inside and there are plenty of areas to check out...including some virtual video games, basketball court, slide where you catch some air, lots of trampolines, and even an area reminiscent of Ninja Warrior. He had a great time and so much so that he wants to go back stat! Great place when winter comes to Minnesota so the kiddos can get the wiggles out.

Lots of different areas for kids to play. I would probably wait until my child is 4/5 just because…read moreit gets so busy and kids are running everywhere. There is a tiny toddler area. Lots of fun areas trampoline, dodgeball, basketball a big slide, foam pit and more. I like sky zone because we can bring our teenager and he is not board and they have a massage chair for me to pass time in.