Never in my life have I experienced such disrespect and immaturity from a medical "professional."…read more I was given 2 different "quotes" for work to be done, the 2nd being higher cost due to newly added procedures in overall 5/6 stage project. When I spoke with the financial admin and let them know that I would be looking elsewhere for service because of it (more-so because of the lack of communication on the change in general), she had let me know that even with the change, Dr Nicoara would honor the first quote. Now even from the start, Nicoara isn't the best "people person" as her personality was very dry/stagnant, but I went along with it anyway because I'm ignorant to where I could get assistance for the procedure I needed. So I go back in for my 3rd visit now, and this time they ask for payment where I was told it would be honored previously. When I bring this up, Nicoara told me that it wasn't true and the billing admin should have never made those claims. Obviously, this shows they need some more administrative training if that is the case because that's a giant miscommunication. Here is where s**t hit the fan though. When talking about this, I had let her know that I didn't appreciate her tone with me, as it was very "on-edge / defensive" in nature. And here I am, a confused, out of my element CUSTOMER just trying to figure out what's going on. She clearly did not like that comment, as she started to get very loud and started talking randomly about cancer patients trying to prove a point on something irrelevant. At this point I stated that I didn't feel comfortable any longer being treated there. My reply? Nicoara: "THAT'S FINE, OUT OUT OUT OUT OUT, GET OUT OF HERE!!!" Straight up yelling at me to get out. Never, ever, should anyone have to deal with this level of disrespect, especially when in the vulnerable position of trying to find capable tooth care. I was a confused customer just trying to understand the system in place. And instead of proper customer support, empathy, and engagement, I was given the most immature pile of garbage possible. I informed my dentist office who referred me here. They kindly gave me a new recommendation elsewhere. I recommend anyone else stay away from this cesspool. I feel sorry for the administration staff that works here, as they were all actually very nice and helpful.

First time visiting due to a dentist referral & my experience from day one was consistently superb…read more The front desk is friendly, quick & accommodating. Dr. Nicoara is very smart, gentle & attentive. The entire office has been doing an excellent job keeping up with COVID regulations & I felt safe & comfortable during every visit. The procedure I got done (gum grafting) went smoothly & I have zero complaints! Highly recommend.

Was referred here and went through two dental procedures -- best people here. They got me in months…read moreahead of my scheduled appointment and the dentist I worked with -- woman in 50's? -- was the best dentist I've worked with after years of horror story dentist work: hello Steve Martin like dentists lol Two procedures done. Both were met with professionalism and serious care -- going back in three months for cleanings.

A five star review for a dentist, and someone who does dental surgery at that...maybe it is the…read moremedicine, but Dr. Patrick Bennett who works with Dr. Agnos is truly a Yelp 5 star worthy dentist. The office is located in downtown Everett by the hospital in a old house. This helps makes for a more relaxing and welcoming feel to the office just with that fact alone. The staff is truly 100% caring and makes sure you have all of you questions answered. I appreciate the amount of time they took in explaining (and re explaining when needed) the procedure, questions on after care and general information. The office is flexible on scheduling to make sure you have the time for any recovery you may need and that the visits fit your schedule as the patient. The quality of the work with my surgery appears to be fantastic. Lastly, I was very impressed that the evening of the surgery, Dr. Bennett himself personally called to check in and make sure I was feeling OK and ask if I had any questions. This is truly top rate service, thanks!!!

Michelle S at all smiles northwest on colby ave in everett is a great dentist. She is thoughtful,…read moreprofessional and extremely capable. She has fixed some dental problems and dental pain that i've been experiencing for years. I can't say enough good things about this dentist. The office staff and dental assistants are also outstanding; very pleasant and professional people.

Having moved recently, so was looking for a new dentist. Worst dental experience I have ever had. I…read morehad confirmed my records had been forwarded, hygienist kept insisting they didn't have any record. Finally, I had to go to front desk and they said he was looking in wrong place. Told him I prefer to limit x-ray exposure. "Only a few would be taken" 17 x-rays and 2 x 360 degree because he screwed up the first one. Then 2 procedures recommended which a second opinion said were unnecessary. All that combined with scheduling error and wrong insurance plan billed. I suggest avoiding this practice.

Icon Dental has saved my life and restored my beautiful smile as well as my confidence! They have…read morethe best staff who make you feel like home with their genuine care and friendliness. A big shout-out for the team of Dr. Valentine, Dr. Mosquera, and Dr. Sohrabi that helped me along the long journey of 3 years! They worked so hard and coordinated with each other very well and with their talents as the magicians, they have changed my life positively forever! I am forever grateful and absolutely recommend anyone who wants to restore your smile!

I am pretty bummed to be writing this review, but in hopes it helps someone else not get taken for…read morenearly 2K, and after multiple attempts to try to find resolution with this facility, here we are. I made an appt for a crown replacement before the end of the year. My appt was for Jan. 19. They told me they would call me before to confirm benefits (they had always done this for an estimate). On January 19, at 8am, they text me to send a picture of my insurance card. I did immediately. I went to my appt two hours later and nothing was said to me about my benefits. I should have asked, but they has always been great and I figured I'd owe a couple hundred dollars. I checked out of my appt and was told I owe $1800. I asked the receptionist if my insurance didn't cover it or why it was so high. She said they did, but this is what I owed. It didnt sit right so when I got home I asked for an itemized bill to be sent to me, which then showed ZERO dollars was paid by insurance. I then called the office and said I called my insurance and they do cover this procedure so why was I being charged this full amount? The manager Jacky THEN tells me "well your insurance is out of network so you have to pay the full amount and if they pay anything, we will refund". Only then was I also told they had not confirmed my benefits before my appointment. That was not told to me at arrival or at checkout, even after I directly asked why it was so high. I pushed back, as I have been their client for six years and was flabbergasted they would charge me more than the full amount they'd usually receive. She told me they'd get $900-1100 if I had still been with my previous insurance carrier. I said I realize I should have asked, but you have always given me an estimate or told me, and I was lied to at checkout that it was run and only AFTER i said I called my insurance did they THEN tell me it was out of network. I asked to come to some sort of compromise on the bill, as them making MORE off me than they would if I was insured seemed absolutely wrong. The manager Jacky told me she would hear back in 4-6 weeks from my insurance and we could address it then. The lies then continued... I received my EOB from my insurance on January 29 that they paid out the claim. I heard nothing from the dental. On February 24, after ZERO contact, I reached out for a follow up. I was told they "just" received the check yesterday as their bookkeeper was on vaca. It was less than $400. I, again, asked if they'd like to make things right as it seems unfair they are making $600 more off me when they didn't run my insurance or communicate it was out of network when I arrived. I asked if it would be fair for a compromise and they take the amount they wouldve got from my previous insurance, I eat $800 instead of $1800, and they net the same as they would have instead of making a profit off of being unethical via not being transparent. She said she'd check with the owners and get back to me. Never heard back. On March 3, I asked where the check was as I was leaving town for a few weeks and this unexpected amount was already such a strain. (No payment plan was offered after the appt either). On March 4, I received a text back from Jacky "the check was mailed. I would think you would have it by today." I returned home on March 30 to the check, that was POSTDATED on March 9th - five days after she said it was mailed. Another lie. And zero concern or care for the financial burden this put on me, as I paid in full at checkout in hopes this would be made right. I really struggled writing this review as I do not hand out 1 stars. And they really do have a GREAT dentist there. Unfortunately, to pay for insurance, and deal with an unethically ran business like this with dishonesty, instead of making it right and working with a client of 6 years...leaves me here. If you care about working with an ethically run business or your out of pocket costs, I'd recommend taking your business elsewhere.

Best dentists ever, everyone in the practice is amazing!! Personally have an unnecessary fear of…read moredentists from a "full metal jacket-like" experience in Marine Corps Boot Camp at Parris Island, SC. I wont explain further but you get the point. I've hated dentists ever since. It's a ridiculous unnecessary fear, and I know it... but it's just stuck in my brain. These guys were amazing and come to find out - hes a former Marine too and completely understood where I was coming from. We had a good laugh about it The experience was the best I've ever had at a dentist. Even as a kid before this stupid fear started. They really care about their patients and it shows. They got a permanent patient out of me! I'll never go anywhere else! Come to think of it, this review is LONG past due... and while I still REALLY dont want to go back to the dentist... I have a tooth that needs to come out. It's been hurting for weeks and is way past saving, soooooo.... ugh, I'll sign off and make the call. Wont ever call another dentist as long as these guys and gals are around!

Got massive surgery. Had a very good experience with the entire experience. I couldn't believe it…read more Massive surgery and except for a little soreness for one night, no pain whatsoever. I CANT BELIEVE IT ! Specialists gave me such fast service , I can't go anywhere else now. I've never experienced anything like this before. I had to learn about their concierge service. And after receiving the concierge service , I literally can't go anywhere else!

Jeff Tufarolo became my dentist a number of years ago. His office staff and assistants are all very…read morenice, fun and are always warm and welcoming. Eventually I scheduled a double appointment where my young daughter got a cleaning also - it proved to be one very fun first dental experience! The absolute best dentist and team!

From the owner: Welcome to the office of Jeff Tufarolo, DDS, PS. Dr. Jeff Tufarolo and his team are dedicated to…read morehelping you achieve a healthier smile. Our ultimate goal is to make you feel comfortable while providing you with an excellent standard of dental care. With 40 years of dentistry experience, our practice is knowledgeable, courteous, and highly qualified. We aim to provide patient-centric care, which is why Dr. Tufarolo only sees one patient at a time for a more individual experience. Dr. Tufarolo makes sure to stay up-to-date on the latest dental technology and equipment, and he has even been voted one of the top dentists by Seattle Metropolitan Magazine for the past eight years. Our doctor and staff look forward to giving you the beautiful, healthy smile you deserve.

Dr. Iowan is a great dentist. He is always up beat and his workmanship is top notch. No pain and…read morewhen it comes to crowns, it's one and done in fitting the crown with my bite. I've been to other Dentists how grind and grind to get the figment correct. The staff is great to work with, and the whole office has great vibes with each other and all of us patients. I do come from Edmonds to see him and I will keep driving the distance for his care.

Have been a regular patient here the last few years and have always received great care from Dr…read more Jiwon and the staff. I have received cleanings and had minor dental work and the follow up care is always exceptional. I have received care that is above and beyond here always making sure I am comfortable while receiving the dental work on my teeth. Would highly recommend for anyone in Snohomish or the surrounding areas!

Dr. Gold is a gem. She's very matter of fact and funny, while also being kind. I felt super safe in…read moreher hands. I've had traumatic encounters with dentists before, leading to a lot of anxiety about cleanings and an embarrassingly long amount of time that I procrastinated on getting one. She developed a great plan for my anxiety, with meds as well as the most gentle hygienist I've ever had. I wouldn't go so far as to say I look forward to going to the dentist now but it's definitely as close as I'll ever come. Thank you Dr. gold!

I had a traumatic experience with a dentist when I was a child. It's been a work in progress for me…read moreto find a dentist I feel safe with. I've changed jobs, changed insurance carriers and dentists several times. It's taken me a long time to find Dr. Gold but she is worth the wait! She's knowledgeable, friendly, and straight-forward. A real gem. She's been so kind and patient with me. I honestly wasn't sure I'd ever feel safe with a dentist. But Dr. Gold has put me at ease. Not only are my teeth and gums healing well under her amazing care, but my spirit has improved as well. If you've ever had a bad experience with a dentist, and need someone who's understanding go see Dr. Gold. But even if you are fortunate enough to have never gone through a bad experience, I would still recommend Dr. Gold for you because she is the best at what she does!

What a JOKE... they changed their name from TRUDental to G K Dental…read more They treat you like your just a number!!! Always something with Insurance with these people... it's like they have been screwed so many times that they assume everyone is going to leave them high and dry. We've had to cancel a few times... and they have a Policy that they say you sign at the beginning of treatment that if you cancel within within less than 2 business days they charge you 50$ or 75$. My husband mention that to the Dr. during a cleaning and he said "No, No, we don't do that." Same thing again my husband texted back to their auto text system to cancel, and no reply. Then I call within 24 hrs to make an appointment, and they say they are charging us $75 for a cancellation. And this is within 24 hrs of appointment. We won't be coming back. If I could give ZERO stars I would.

My mom did full upper denture from tru dental.Dr Kim he took excellent service for my mom.my mom…read moreshe is picky person,but Dr Kim he still very nice and patient to her.And our mother language is not English,Dr Kim he listened our questions very carefully,and he is very knowledge, he explained all the questions very clearly.all staff working in tru dental are very nice.