I recently had an experience wherein a scammer cancelled my airline flight not once but twice…read more Through many hours of diligent effort Lynn DiMaria was able to contact the airline and gain back a reservation for each cancellation. I am very grateful to Lynn for her persistent efforts and customer loyalty. Thank you Lynn for your time and perseverance. Kathy Lum

Thank you to ROCHESTER EXPRESS SHUTTLE for saving the day. I had called to make arrangements for an…read moreearlier pick up using my company reservation. However, in making the change my company cancelled the reservation. I called the shuttle company not knowing the change but David (the owner) still came to pick me and saving the day for me. I am so appreciative of him and this company. Great company with integrity and compassion. I could not thank David enough for doing a great deed. I HIGHLY recommend this company for any transportation needs!!! TOP SERVICE SAFE and RELIABLE

My company has been using this company for years and this review is overdue. Always on time,…read moredrivers are friendly, helpful and knowledgeable. Highly recommend!

We LOVE ROCin Getaways!! We've planned two vacations so far with Colin & Stephanie, and working…read morewith them has been absolutely wonderful. Colin & Stephanie make the process for booking travel stress-free and much more fun. I appreciate that they are always sure to communicate with us every step of the way. Before planning our first getaway, I was able to meet Colin in-person to talk through the initial questions that I had about cruising and share things that I was hoping for in a future getaway. I found this meet-up to be extremely helpful; they are SO knowledgeable! A few weeks before our most recent getaway, they sent us a printed packet of our itinerary/travel details as well as pre-made luggage tags! This was so thoughtful and really helped ease our mind as our trip quickly approached. We are so grateful for ROCin Getaways and we look forward to planning future adventures with them!

My daughter and I wanted to cross a vacation to Finland off of our list. We were there 8 days. $…read morein Rovaniemi and 4 in Helsinki. ROCin Getaways was able to book all of the flights with minimal layovers and a reasonable price. When the airlines cancelled my flight, ROCin Getaways went to work to secure us another flight. I would highly recommend ROCin Getaways for any vacation needs. I am getting ready to book another vacation with them.

Highly knowledgeable and professional staff--Deprez Travel Partners makes planning easy and…read morestress-free.

We recently returned from a cruise organized by Nancee at the RTG…read more Her expertise made the whole process seamless and fun Her recommendations were spot on. She had even sailed on the ship we were booked on We cannot say enough positive about this group.

Outstanding and prompt service. Provided itinerary and Mehmet was waiting in the limosuine waiting…read morearea at the airport. Fantastic service, exceptionally maintained vehicle, pleasant, and extremely courteous. Mehmet's level of service is rare and he has repeatedly exceeded expectations.

Tried to overcharge for an airport ride…read more On top of that, was rude about it, and then smugly said call someone else.

My wife and I took our first couples trip in nearly nine years and used Ashley to plan it and she…read morenot only got us an amazing deal, everything was sorted for us and all we had to do was relax and enjoy our short time away. It was blissful, and we have Ashley to thank for that. We're also working with her to do Disney with our daughter next year. She's thoughtful and responsive and full of great information nuggets about all sorts of vacation destinations!

Cindy at Van Zile travel booked a tour for the Chili Senior Center to Ireland this March, I'm no…read moretravel expert but I'm not sure I could have done a worse job! I'm writing this while on the second 9 hour layover at JFK! We were told that she went to a lot of trouble to make sure we were all seated together but in fact no one was seated together. Service was nearly nonexistent, one passenger had her name misspelled on her reservation, when the agency was told this was "no problem, it happens all the time", when she got to the airport she was told she would be denied boarding! It was only through the efforts of the Delta agent that she made the flight. I have a CPAP machine and was told that it could not be used on the plane, but Delta arranged it with no problem. All in all it seemed to me a less than professional service!

Chris Van Zile of Van Zile Travel is a dream to work with. Not only is she a great travel agent,…read moreshe goes beyond the call to serve her customers. She just pulled off a miracle with us with Air New Zealand. She so far exceeded my expectations that I still can't believe my travel situation was resolved in the outstanding way it was. Kudos to Chris.