I signed up for solar panels with Achilles and Sarai. They promised to be available from start to…read morefinish but that didn't happen. It seems like as soon as I signed up, they disappeared. I was promised quite a few things that haven't happened since the installation. Whenever I try calling Achilles his number goes straight to voicemail. Terrible customer service.

From the owner: The Best Solar Company/Family You Will Ever Find Guranteeread more

Start to finish GFE handled this project seamlessly such that I felt no anxiety during the process…read more The installation came in way under the projected timeline and even with Houston weather issues plaguing its completion - all worked out perfectly

I don't normally write reviews, and Good Faith Energy did not ask me to write this review, but I've…read morehad such good experiences with this company that I had to express my praise for Good Faith Energy. I first contacted Good Faith Energy to help with solar planning for an all-electric house build I was building in Dallas, TX. While the house was still in the pre-drywall phase, I wanted to make sure that anything that could be added in the construction phase to help with solar installation later was done. Good Faith Energy helped me out, and for a nominal fee, they designed an electrical plan and coordinated with the builder on what components would make installation easier in the future. My original plan was to build the house and live in the house for a year to figure out my electricity needs, and then design a solar system around my usage. However, after moving in in early 2025, I decided to proceed with solar installation given my fear that the solar tax credit would be going away soon. I explored several solar companies, but ultimately picked Good Faith Energy. They were familiar with the products I was interested in (REC solar panels, SPAN panels, and Tesla Powerwall 3). They are very involved with the community and post very insightful videos on YouTube. You can tell that their owner and all of the employees are passionate about what they sell and install, and truly care about selecting the right solar system for you. My sales associate with Sammy, who was happy to provide different quotes, and he offered me very good suggestions about things I hadn't thought of. Joe was the engineer that worked on the plans, and he was also incredibly helpful and patient with me. He understood my desire to maximize the number of panels on my roof space, and tried out different ways with the design to maximize solar production. Samantha and Amanda were excellent project managers, who kept me informed throughout the entire project. My install was a bit more complicated than a typical residential system. My house is all-electric, and I have a 320 amp service powering two 200 amp panels. As a result, I ultimately went with a 28.5 kW REC solar panel system powering two separate sets of Tesla Powerwall 3 (5 total). Special shoutout to our electrician Ronnie and the site manager Shane, along with the rest of the Good Faith Energy install team, who battled some of the hottest days this summer to install the project on time. Their attention to detail was impressive, and the result is a very clean install. I live in a conservation district in Dallas, and as a result, I needed approval from the conservation district as well as from the City of Dallas. It took several months to get a permit, but Good Faith Energy had experience with this and knew how to handle it. There was one minor rough patch. We scheduled a city inspection two weeks ahead of schedule, but Good Faith Energy wasn't there where the city inspector came, which generated an immediate red-tag. However, this was ironed out by the next week, and we received a green tag after just one inspection the following week. Since the install, I've had a couple minor issues with the system, but Good Faith Energy was quick to respond and resolve the issues. I have been left with a feeling that this company stands behind their project. In the end, for such a complex and expensive project, I have had an extremely positive experience working with Good Faith Energy, and I would recommend them to anyone looking for a solar install in DFW.

I have had James Kate Roofing out to my house several times, twice for leaks and twice for…read moreinspections. When we had a horizontal rain several years past, I nearly had my sheetrock collapse near my chimney. Called James Kate, and they not only repaired my entire chimney, but also pointed out five leaks...two by the builder, and three more by previous re-roofs by different companies due to incorrectly installed flashing. Earlier this year, I noticed a ceiling discoloration in the front living area. Again, due to incorrectly installed flashing. They not only repaired everything, but also put in thermal barrier under the shingles. Hopefully won't need a roof replacement soon, but will call James Kate if that occurs.

This was my second experience with James Kaye Roofing and Solar and their contactor Daniel. Daniel…read morewas very professional he knew right away what my problem was. The leaves had collected in a section over the garage causing water to back up under the shingles which caused water to run off into the garage. Not only did Daniel give me an estimate to fix the problem he got up on the roof with his blower and blew the leaves off so, if it rains again, I will know for sure that the problem was the result of the leaves and not hail damage. I thought for sure Daniel was going to charge me something instead he said no charge. Thanks, Daniel

This company is based in Austin and services all around Texas. This whole process has been a very…read morelong 10 month process just to get solars and I'm still not fully connected. There are way too many people that you have to connect with and it gets very confusing. When you try to reach out to someone they never really give you a call back or you get transferred to someone different. The lack of response with this company is horrible. Waiting 10 months to get solar to me is unacceptable. They make it very confusing. Overall, terrible experience and sad that I can not recommend this company to friends and neighbors. They did try to make it better and do have some good plans and some good workers but the people you need to speak with on the phone are the ones that are difficult to connect to.

Took a week and a half to get someone to answer me regarding issues with my existing solar panels…read more(I left a voicemail, sent an email, and left 2 messages with the receptionist). Meanwhile, it is costing me money because my system isn't communicating correctly. I FINALLY got ahold of someone and, even though I found them through Solar Edge (my warranty provider) by searching my zip code, I'm too far for them to help me. No apologies, no cares. Do not support terrible customer service.

I am blessed to know that EcoVantage Energy did some work on my solar panel system. Sam is a…read morehonest man to work with. Not only he replaced one of my cracked solar panels (the system has a total of 50 panels) and replaced a couple of bad inverters but he also got my system updated with a new unit called an envoy so I can pinpoint a malfunction unit by looking at an array display on my Enphase app on-line. The best thing of all is his charges are very reasonable! I will definitely call him again!

Couldn't ask for better service!! Sam helped us out in a jam when we needed an RV electrical…read morecomponent ASAP. He was quick to respond by email and phone to my original order, my follow up questions about the part and was especially helpful with the shipping aspect of my order. Sam gave me options for faster shipping and also options to consider for the shipping costs. We received the part without a hitch in record time! I am grateful to Sam for his help and awesome customer service!

Gage Mueller's expertise and focus on custom satisfaction made me a repeat customer with Bullet…read moreEnergy Solutions. Unfortunately, dealing with Shahin Haynes made each experience less than stellar but the most recent experience with the purchase and installation of additional residential solar panels was extremely disappointing. A deposit was collected and installation was scheduled without a finalized site plan or documented design approval ever being provided to me. When installation issues surfaced, which were outside of my control, I requested to pause the project until an internal Bullet Energy plan could be reviewed and agreed upon . Shahin bluntly stated that I would forfeit my deposit if we delayed. Being financially committed to a project without an approved site plan is unacceptable. Rather than acknowledging the breakdown in process, Shahin Haynes' response was dismissive and defensive. Requests for reasonable compromise were rejected outright, and the tone of communication was unprofessional. At one point, I was told the company was not making money on a "$5K job," which is not something a customer should ever hear. In addition, Shahin suggested a solution to offset the potential loss of my deposit would be to claw-back Gage Mueller's commission. Again, as a customer, this is not something any "VP of Operations" should communicate to a customer. The installation was ultimately completed and paid in full, but the customer experience was poor from a process and communication standpoint. I escalated these concerns directly to Mr. Vogel, the COO, on December 14, 2025, and followed up again on January 7, 2026. Considering I waited two months for a response, writing a review of my experience is justified. Clear design approval, documented sign-off, and professional communication are baseline expectations. Based on this experience, I would not recommend Bullet Energy Solutions.

Consider this, think about your electric bill plus your payment per month that you have to pay! To…read moreme there is no money being saved here. bad part about it too is that you still have to pay interest on the loan for the solars.

I feel like I've been lied to repeatedly, first by one solar company, then by Sirio who promised…read moreto "fix the mess" the previous company made, buy out or somehow get the two previous loans eliminated and I would have just one much lower payment. correct whatever was done incorrectly by the previous company. They convinced me I needed more solar panels, and said the other two bills would disappear plus I would produce so much solar energy that I should wind up with a surplus. They then had me answer questions on camera and told me when I should say "yes" or "no" (even though it was contrary to what they had just told me.) They said it was all just a "technicality" that the company required me to say those things, but I should not worry. I could go on and on. Then one more person from Sirio came by some months later and basically said the first two should not have promised all those things, and that it sounded like "elder abuse". Then he said he would try to help me get the tax credits I should have gotten, blan, blah, blah. Long story short, I have 3 outrageous solar panel bills, my light bill is still sky high, my electricity provider was changed without my approval, and now all the people who left me their phone numbers from Sirio will not respond to me. Don't be a trusting idiot like me and get ripped off like I have been.

Have had installed since June. But still no service, getting Electric bill and solar bill. Both…read morecompanies just keep pointing ay each other and no one is doing anything. Seriously engineer installed breaker wrong and Electric didn't approve it. Siriiosolar doesn't answer or return calls. Very bad service DONT USE THIS COMPANY!

North Texas Solar added EG4 batteries to my existing Sol-Ark system. Simple and quick! No…read moreproblems and the systems is running perfectly.

We really love having our Enphase solar system and the original installation services were very…read moregood. It has worked as promised and we have had no equipment problems. However, the crew left a poorly patched hole in our roof during the panel installation process. We spent 4 months and thousands of dollars trying to find a leak in the roof and fix a problem we swore had nothing to do with NTS. Finally, after many phone calls, they agreed to remove some panels for the 4th roofing company to check the roof. The hole in the roof was directly under one of the panels. The roof was repaired and we have no more water coming in. We do have bills for roof modification, chimney caps, spray foam insulation, drywall repair, painting and will need some kind of mold remediation in the attic. We called, sent pictures and email. No response, totally ghosted. I can recommend the system, but not the installation. Now I'm worried we won't have any help if we do need something. Very discouraging.