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Skinworx

4.8 (76 reviews)
Closed 10:00 am - 5:00 pm

By appointment only

Updated a few days ago

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8 days ago

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3 months ago

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11 months ago

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7 months ago

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8 months ago

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1 year ago

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Cheryl P.

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1 year ago

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10 months ago

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1 year ago

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10 months ago

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8 months ago

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8 months ago

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8 months ago

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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2 years ago

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1 year ago

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Cheryl P.

Thank you , Lei, for your kind review. We appreciate your business.

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2 years ago

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3 years ago

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4 years ago

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2 years ago

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6 years ago

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7 years ago

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4 years ago

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8 years ago

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5 years ago

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8 years ago

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6 years ago

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9 years ago

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8 years ago

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6 years ago

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Page 1 of 2

Ask the Community - Skinworx

I've made an order on your website. When can I expect an order to be shipped?

Hi Victoria. I just checked your order tracking and it says it was delivered 1:04 PM on May 7 which was yesterday. Tracking number 9200190287127303271480 by USPS.

Hi Cheryl, I have left two messages and one text and have still not heard back from you. How does one reach you? I need to discuss the fillers you did on November 8th.

Hi Maria. I left a text and voice message. See you next week.

Hi! I bought a package about 2 years ago, and I still have an outstanding Hydrafacial. Is there any way I can book an appointment? I'm unable to reach a person.

Hi Gloria. Yes, of course. I just emailed you a couple availabilities. Let us know which one works for you.

Hi Cheryl! How can I find you? I keep checking your website and it says closed. I've had fillers with you before and would really love to get an appointment with you! Please let me know. Thanks!!

Hi! I’ll call you.

View All 5 Questions

Review Highlights - Skinworx

If you're nervous, new to injectables, or just looking for someone incredibly talented and trustworthy, Cheryl is your person.

Mentioned in 31 reviews

Read more highlights

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M&Co Skin Clinic

M&Co Skin Clinic

5.0(31 reviews)
0.3 mi

Wonderful experience working with Michelle. She is really easy to speak to. What I loved about it…read moreis that she doesn't try to sell you packages. She is really honest and sincere about what to expect. I had consulted with other spa treatment and injectable locations in the area, which charge so much just to speak about what you want, information that I felt I could get just by watching videos online. This one felt different from the start. I didn't feel like I was entering a conveyor belt. It was very personal. I see myself going to Michelle for any issue I have in the future. As far as results, I had one injection of PRF in the under-eye area. It might work and it might not, but it's about being educated and going to the right person. I chose this route because I wanted to help my body produce its own collagen. So far so good.

I've been chatting with her on IG for a while, and finally getting in her chair was so worth the…read morewait. She gave me Dysport in my forehead for a softer, refreshed look that still feels natural, and treated my masseters with Botox to help relax the muscles and create a slimmer, more contoured jawline, exactly what I wanted. To top it off, I did an IV therapy session that left me feeling hydrated, energized, and boosted for immunity. I walked out feeling like a new woman, glowing, relaxed, and refreshed. If you're looking for someone talented, knowledgeable, and truly listens to your goals, she's your girl! 10/10 experience!

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M&Co Skin Clinic   - Outside

Outside

M&Co Skin Clinic   - Wrinkle reduction

Wrinkle reduction

M&Co Skin Clinic   - Crows feet

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Crows feet

Woodhouse Spa - Walnut Creek - Looking to get a jump on your holiday shopping this year? Give a gift that goes beyond the ordinary with a Woodhouse gift card.

Woodhouse Spa - Walnut Creek

4.3(376 reviews)
1.4 mi
$$$
Luxury
Certified professionals

I had a very disappointing experience at Woodhouse Spa in Walnut Creek…read more We scheduled a couples massage specifically requesting to be in the same room. We arrived on time, checked in, and were escorted back to begin our services. After we had already undressed and were prepared for our massage, we were informed that the appointment could not be accommodated as scheduled because the therapists needed breaks. At no point prior to our arrival were we notified of any staffing adjustments or scheduling conflicts. Instead, we were told, after we were already ready for service, that the massages would have to take place in separate rooms. We were then informed that they were fully booked for the rest of the day and could not reschedule us for the couples experience we originally booked. The only alternative offered was a complimentary guided self experience in the sauna, which was not comparable to what we had reserved. Alexa, the hospitality manager, did apologize and stated that Anna, the spa director, would be contacting us. As of yet, that has not happened. The lack of communication and follow through was extremely frustrating. If therapist breaks were going to interfere with scheduled appointments, we should have been notified before arriving. Being informed only after we were undressed and expecting our couples massage was uncomfortable and unprofessional. This experience reflected a serious lapse in customer service. When a service cannot be delivered as promised, there should be a meaningful effort to correct the situation and ensure the client still receives what they scheduled. I recommend taking your hard earned money somewhere you are valued and not expected to simply accept something different than what you reserved. Anna, After receiving your comment on my previous post, I feel it is important to clarify our position. We shared with you, as customers, exactly what our experience was booking this appointment online through your company's website. Rather than acknowledging how this situation unfolded from the client's perspective, your response focuses on explaining internal policies and procedures. Our frustration is not about therapist breaks or operational logistics. It is about communication. At no point prior to our arrival were we notified that the couples room was not secured. We arrived on time, were escorted back, undressed, and only then informed that the appointment would not be accommodated as expected. That is the core issue. As customers, we can only rely on the booking system provided by your company. If duet services must be reserved by phone and the online system does not guarantee placement in the same room, that process should be made unmistakably clear and proactively confirmed before guests arrive, especially for something as specific as a couples massage. Furthermore, instead of continuing this issue publicly from a policy standpoint, I believe this should be addressed internally within your company to ensure others do not experience the same poor communication and disappointment. Our intention in sharing our review was simply to express our experience honestly and highlight an opportunity for improvement.

Back again for another needed day of relaxation. My mom and I came back to celebrate my birthday…read moreand received massages. This place is so peaceful and relaxing. My masseuse, Mary Alice (?) was great. She was gentle, firm and most importantly did not hit the bed as some folks do. Thanks for a great for a lovely day.

Photos
Woodhouse Spa - Walnut Creek - The perfect gift does not exi..... Don't be last minute- grab your gift cards for those special people in your life.

The perfect gift does not exi..... Don't be last minute- grab your gift cards for those special people in your life.

Woodhouse Spa - Walnut Creek - Show someone special how much you care with a gift that truly lasts.​

Show someone special how much you care with a gift that truly lasts.​

Woodhouse Spa - Walnut Creek

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Skinworx - skincare - Updated May 2026

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